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Customer Ratings & Reviews

Your price for this item is $293.99
The comparable value price is $379.00

Customer reviews

Rating 4.2 out of 5 stars with 69 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers consistently note the 350 Sq. Ft. Portable Air Conditioner's ability to cool small spaces efficiently. Many customers also appreciate its portability and ease of installation. While some customers find the noise level to be disruptive, others find the included remote control and programmable timer to be convenient features. Overall, customers are generally satisfied with this air conditioner's performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Hapoy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you I’m very happy with this product. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    LG Portable ac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want my room to be extra cold and this works good and was easy to set up.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for leaving us a review. Especially with this heat coming this summer, it's really important for your A/C to function up to your expectations. Should you ever need assistance, let us know at anytime. ~Anthony LG

  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac works good it actually cools my son room off. It works better than the last one he had.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    AC works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AC works great. My only complaint is that I have a standard dryer vent in my house and the exhaust hose on the AC is a different size.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Good quality and reliable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for your apartment, I have it in my living room and helps a lot to mitigate the heat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great AC Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great unit for our house. It was easy to set up and took about 10 minutes to unbox and get working.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cools a room quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner works great and cools the room down quickly! Would buy again.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for the short and honest review highlighting the excellent performance available in our LG 350 Sq. Ft. Portable Air Conditioner. We appreciate you taking the time to post your review. Should you need support at any time in the future, we're here to assist! You can see our contact options here: https://www.lg.com/us/support/contact. ^Chris LG

  • Rated 3 out of 5 stars

    It’s alright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. It does cool down the air but it works better in a smaller room. You can’t really tell the difference in a mid to big size room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable ac for bedroom! Easy installation as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG room airconditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is outstanding, and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Built quality superb and what you expect from LG.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Air conditioner only lasted one year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good while at work manufacture warranty is one year it went out one year one month I do have Geek Squad membership I pay for 200 a year but now they charge a deductible when you return and item that breaks had to pay extra $50 to replace it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello Lulu. Thank you for sharing your experience with the LP0721WSR portable air conditioner. Here’s how we can address your concerns:

      1. Even though the manufacturer's warranty has expired, your Geek Squad membership should help with additional support and potential replacements.
      2. While there is a deductible fee, this ensures that you receive a replacement or repair service quickly and efficiently.

      Given your membership benefits, it’s great that you can still get support beyond the initial warranty period. For any future assistance or questions, Geek Squad is there to help with your device needs.

      Thank you for choosing LG, and we hope you enjoy continued comfort with your air conditioner. ^Sam LG

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable ever that model is excellent working great

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Excellent Air Conditioner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG AC cools my entire bedroom within minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, effective, easily mobile. Our third one. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable aircondition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very powerful and convenient, you can place anywhere in the house, economical and sutrdy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Doesn't cool down room quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it early to prepare for the hot summer, used it recently and it wasn't performing on the expected level. It doesn't cool down a room (less than 350 sq ft) quick as you need to point the tube outside from the window (and the hot air comes in since the plastic mount has some gaps from the window). It feels cool if you stand right above it though. However, it is not what I was looking for in a portable AC.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 1 out of 5 stars

    does not work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not blow cold air, and I believe is the purpose of an air conditioner. fan turns on condenser turns on but no cold air. hose is not blocked and filters are like new. must have been a leak in line. can not recommend something that does not work.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG Portable Air Conditioner (LP0721WSR) model that is not providing the cold air you expect, especially when everything seems to be running but the cooling isn’t working. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Sometimes, dirt can block airflow, affecting cooling. Try turning off the unit, unplugging it for 60 seconds, then plugging it back in. Ensure it's set to cool mode with a low temperature. For more help, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-why-is-my-ac-not-cooling--1342109440312. If the issue persists, reach out to @LGUSSupport on social media for further assistance. Our team is here to help with warranty support or repairs. ^Juvy LG

  • Rated 3 out of 5 stars

    Undersized for 350sqft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this for a 350sq. ft. room and it struggles to cool it down. seems to be undersized

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Switch o Roo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one received did not work. Best Buy sent out a new one ASAP which worked perfect. Thanks

    I would recommend this to a friend
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