Customer Ratings & Reviews
- Model:
- LCE3610SB
- |
- SKU:
- 4790083
Customer reviews
Rating 4.5 out of 5 stars with 42 reviews
(42 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the 36" Built-In Electric Cooktop's ease of use and cleaning, its fast heating capabilities, and its sleek, modern design. Positive feedback highlights the intuitive controls and quick heating times. Many appreciate the stylish appearance of the cooktop. The electric cooktop is praised for its overall functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great Cooktop and Excellent Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love our new 30" LG Cooktop (LCE3010SB) purchased this month at Pacific Sales/Best Buy in San Bernardino, CA. It heats up quickly, cooks evenly, has bright lit easy to use SmoothTouch (knob less) controls, and looks awesome in our granite counter. Thanks to Anissa Garcia, it was delivered a week earlier than expected. Excellent Customer Service.
I would recommend this to a friend Rated 1 out of 5 stars
UNSAFE and LG cannot/will not fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this cooktop’s appearance, function, and operation. It is everything I was hoping for. HOWEVER, the touch controls occasionally become unresponsive. You either cannot turn the unit on or you CANNOT TURN THE UNIT OFF. That’s right you may have elements on at high temperature and not be able to turn them off or down. The controls just do not respond to any touch. I have had a technician out twice to replace each of the two electronic components in the cooktop, and the problem persists. The last time the technician was called he reported to LG that the unit could not be repaired (there was nothing left to replace). Now I have been calling LG for about a month trying to get them to replace the unit. However, they keep giving me a runaround saying they need a report from the service technician, or they need more time, or they need my receipt (which they had and which I resent to them). I have spent several HOURS on the phone with LG Customer Service usually talking to someone that I can barely understand. Every call the whole process seems to start over. Don’t buy this unit, it is UNSAFE. Imagine your kids or grandkids cooking something and then the controls will not turn off the burner. Who know what they would do, but it sure seems like a recipe for fire or injury. I have looked at the reviews on several different sites and this problem seems to be common and LG seems to be unwilling to respond with a fix or replacement.
No, I would not recommend this to a friend




















