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Customer Ratings & Reviews

Your price for this item is $700.00
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The comparable value price is $1,399.99

Customer reviews

Rating 4.5 out of 5 stars with 42 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 36" Built-In Electric Cooktop's ease of use and cleaning, its fast heating capabilities, and its sleek, modern design. Positive feedback highlights the intuitive controls and quick heating times. Many appreciate the stylish appearance of the cooktop. The electric cooktop is praised for its overall functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-42 of 42 reviews
  • Pros mentioned:
    Heating speed

    Rated 5 out of 5 stars

    Great Cooktop and Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love our new 30" LG Cooktop (LCE3010SB) purchased this month at Pacific Sales/Best Buy in San Bernardino, CA. It heats up quickly, cooks evenly, has bright lit easy to use SmoothTouch (knob less) controls, and looks awesome in our granite counter. Thanks to Anissa Garcia, it was delivered a week earlier than expected. Excellent Customer Service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    UNSAFE and LG cannot/will not fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cooktop’s appearance, function, and operation. It is everything I was hoping for. HOWEVER, the touch controls occasionally become unresponsive. You either cannot turn the unit on or you CANNOT TURN THE UNIT OFF. That’s right you may have elements on at high temperature and not be able to turn them off or down. The controls just do not respond to any touch. I have had a technician out twice to replace each of the two electronic components in the cooktop, and the problem persists. The last time the technician was called he reported to LG that the unit could not be repaired (there was nothing left to replace). Now I have been calling LG for about a month trying to get them to replace the unit. However, they keep giving me a runaround saying they need a report from the service technician, or they need more time, or they need my receipt (which they had and which I resent to them). I have spent several HOURS on the phone with LG Customer Service usually talking to someone that I can barely understand. Every call the whole process seems to start over. Don’t buy this unit, it is UNSAFE. Imagine your kids or grandkids cooking something and then the controls will not turn off the burner. Who know what they would do, but it sure seems like a recipe for fire or injury. I have looked at the reviews on several different sites and this problem seems to be common and LG seems to be unwilling to respond with a fix or replacement.

    No, I would not recommend this to a friend