Customers recognize the 36" Built-In Gas Cooktop with 5 Burners and EasyClean for its sleek design, which gives kitchens a clean and modern look. The cooktop is also appreciated for its ease of use, with customers noting its simple installation process.
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
Rated 1 out of 5 stars
Install issue not product related
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service guy didn’t measure correctly so when cooktop came it would not fit. Had to wait another 30 days to get a cooktop that would fit the existing cut out. Could have been avoided if he had measured correctly.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hello there, LarryS. Thank you for sharing your experience with us. We understand your inquiry regarding the installation issue with your CBGJ3623S cooktop. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-36-built-in-gas-cooktop-with-5-burners-and-easyclean-stainless-steel/6534253.p?skuId=6534253 We appreciate your patience. —Renzo