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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 34 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers are delighted by the 36" Built-In Gas Cooktop's beautiful design and its quick, efficient burners. Many appreciate the cooktop's ease of cleaning and smooth operation, along with its excellent value for the price. However, some users experienced issues with inconsistent flame control, reporting difficulty in precisely adjusting the burner flames.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 34 reviews
  • Rated 5 out of 5 stars

    Excellent cooktop and very spacious

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cooktop. We purchased this when we bought all new appliances so we would have a matching set. The cooktop is visually appealing and has more space than out previous unit. The unit lights fast and provide even heat when cooking. I also like the layout of the burners. I would definitely recommend this cooktop if you are in the market for one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop

    Rated 3 out of 5 stars

    Good budget cook top.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first glance, this thing seems a bit nicer than it is. It looks good. It works well. But, it is a very thin wall metal compared to the higher end others. I learned this morning that if the boiling water puts the burner out, the gas continues to fill the room. My old one had a safety valve that would shut off the gas. If I were to buy another cook top, it would not be this one. I would step it up a bit and get one that is better built and has built in safety features. It does work well though. It does what it was built to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Flame control

    Rated 5 out of 5 stars

    Superior Built-In Cook Top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a similar model from GE and we find that the craftsmanship is superior. With the GE model; the knobs kept coming off and two of the burners would not lite without a match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite good but not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop slightly larger and with different burner configuration than my previous one. Was told by install technician to purchase special SS cleaner and he was correct: finish scratches quite easily. That said, ignition and flame control better than previous cooktop.

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop, Price

    Rated 5 out of 5 stars

    LG Gas Cook Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is sleek and sturdy looking. I have not been able to install it until the granite goes in, but I already love it. Excellent bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. Looks perfect in my farmhouse kitchen. Easy to clean as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Awesome Features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of updating my kitchen and this is exactly what I was looking for. It matches my other LG Products and I very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Loved ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Recommend five stars!! ❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to clean and lights up quickly and smoothly. The quick heat works better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop

    Rated 5 out of 5 stars

    Quiet Dishwashers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and heats up quick! Use Super Boil for Mac n Cheese and the kids don’t have to wait so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful cooktop unit!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful unit that does well with dishes requiring high heat. One of the grates came broken from LG which seems to indicate a manufacturing or handling issue but the store resolved this for us no questions asked. Treating this as a one off situation and will update this post in a few months if there are any additional issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Gas Cooktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to use and the heavy duty grate is excellent for cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for a great price. Bought this for a new custom built home. Looks and works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is nice but I gave it 3 stars because it scratches really easy. Make sure to use special towel to clean it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We work continuously to improve the quality of our products and anticipate market demands
      that drive customer satisfaction. Your feedback is important to us and your concerns
      will be shared with our marketing and product teams. If needed, you can contact our Customer
      Support at 800.243.0000 for further assistance.^Venette LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful cooktop. Cant wait to use it for all my holiday cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Makes my kitchen pop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful - makes my kitchen pop! Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Built in stove Top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly into the space that we had. Going from a regular range to a stove top was not a difficult choice with this brand

    I would recommend this to a friend
  • Pros mentioned:
    Cooktop

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop, burners light quickly and heat is evenly distributed.

    I would recommend this to a friend
  • Cons mentioned:
    Flame control

    Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru a lot with this cook top. 1st the store in Murrieta said they scheduled my delivery and install but never did, so we had to wait an additional 3 weeks. Then the Store says we are required to purchase a new gas line, but the delivery/install guy didn't bring the new gas line, he blamed the warehouse. lastly it was kind of a sloppy install, a mess was left. As for the Appliance (LG) I noticed when you turn the knobs from low to high or vice versa, there is too much play in controlling the flame. I can move the knob like a half inch before it changes the height of the flame. The flame seems to jump in increments rather than gradually increasing or decreasing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great replacement for price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item fit perfectly into existing cutout of counter top. Operates as described. We like the control knobs. The iron grates were heavier than expected, and thats a good thing for this price point. Overal very satisfied so far.

    I would recommend this to a friend
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