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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 580 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, ease of use, and bass of this 4.1 ch Sound Bar with Wireless Subwoofer and Rear Speakers. Many appreciate the ease of setup and the good value for the price. However, some customers found the rear speakers and connectivity to be problematic, and a few experienced issues with volume levels and the lack of an HDMI port. The remote control also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 580 reviews
  • Rated 5 out of 5 stars

    Nice base sounds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been one year when I buy it I’m happy I get that sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it would recommend it’s nice and loud I use it all the time and it’s good for movie night

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good,very good price,fast shipping,good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best in business

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product ; works like a gem with my LG tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have to describe it inone word it would be... Meh

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates awesome. Sound quality is really good. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Surround Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products came as they should and the stereo system works great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what i paid for

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice little surround sound system.works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No HDMI, lackluster sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should of paid more attention to the specs. No HDMI cable which means no eArc connection. I still got it setup and sound was louder but hardly better quality than the LG TV speakers. I will return and spedt a little more money to get a much better system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy At Its Worst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this LG soundbar set from BestBuy for a Christmas present. It happened that the package was missing the power card for the soundbar when it was eventually opened. I made several efforts to obtain the missing power cord from BestBuy, but to no avail. I called BestBuy customer hotline several times and was told to go to any store to get the missing power card. I made two trips to the BestBuy store only to be given the classic “round around”. They were not even the least helpful at all, which caused me to become increasingly frustrated. Eventually on my 3rd visit to the BestBuy store, I learnt that BestBuy is aware that the LG soundbar package is sold without the power cord, nonetheless, they made absolutely no effort the inform prospective buyers such as myself. I ended up buying a replacement power cord on Amazon. The soundbar also turned out to be barely decent for all that trouble, and therefore not worth it. Please be careful buying LG soundbars at BestBuy. Make sure to have the package open to check the all the parts are included.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about the LG Soundbar (SQC4R) model, missing the power cord. We are committed to ensuring that our products are delivered with all the necessary components, to provide a smooth experience.

      For the missing power cord, please ensure that the package contents are checked upon purchase. If any parts are missing, reaching out to the retailer or our customer support team promptly can often resolve the issue. For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Juvy LG

  • Rated 5 out of 5 stars

    Sound bar system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She loves it and it functions perfectly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not horrible, but no high expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say this an average sound system, good for a small living room. The standout are the two peripheral speakers that are included they give great volume, but as for the the main speaker it leaves more to be desired especially including the subwoofer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husband is under control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this product. Works so well with my LG TV. My husband is NOT blaring the TV anymore and our household has toned down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't like the bass.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole set is very good. My score is because the bass is not as adaptable as other soundbars from the same brand. Good but I would modify the bass.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I made a good choice by opting for a better quality of sound bar. In fact, I am satisfied with the purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Looks good sounds bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For how much this system cost I believed it would be stellar. Never had a sound bar before. But honestly I incredibly disappointed. My apartment is small and the speakers were close to my spot. I literally had to have it turned up to 100 for it to even be audible. Horrible product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Kyle. We understand that your experience with the SQC4R sound bar has not met your expectations. It’s concerning when a product doesn't deliver the audio performance you were hoping for, especially in a small space. For reference, you may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-sound-bar-troubleshooting-no-audio-from-external-sound-system--1422464978777.

      We recommend checking a few settings, such as ensuring that any sound enhancements or audio settings are properly configured. Sometimes, adjusting these can help improve the overall volume and clarity.

      If the sound bar continues to under perform despite these adjustments, we encourage you to reach out to our customer support team for further assistance or troubleshooting. Your feedback is important to us, and we want to help ensure you have the best experience possible with our products.

      Thank you for sharing your concerns.

      —Avril LG

  • Rated 5 out of 5 stars

    Nice sounds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system with Turntable was wonderful gift received. Love listening to records.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself is ok had to take it back due it stopped working but best service was excellent they replaced it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Off synchronization with TV remote can be inconsistent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 1 out of 5 stars

    Very poor, tinny sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be a sub $100 speaker set for the sound, my 10 year old Vizio sound bar with same size rear speakers blows this LG away, and I can get a brand new version of my Vizio's for $30 more than these LGs. Do not buy unless you don't care about sound quality or want your surround system to sound worse than the TV speakers

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Swissmanjap. We want to thank you for taking the time to communicate with us regarding your experience on your LG Soundbar (SQC4R) model. We understand that sound quality is a crucial aspect of any speaker set, and we apologize if the SQC4R did not meet your expectations in this regard. Your feedback regarding the comparison with your Vizio sound bar is duly noted. We will take your comments into consideration as we continue to develop and enhance our speaker offerings.


      If you have any further concerns or if there is anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy LG