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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 580 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, ease of use, and bass of this 4.1 ch Sound Bar with Wireless Subwoofer and Rear Speakers. Many appreciate the ease of setup and the good value for the price. However, some customers found the rear speakers and connectivity to be problematic, and a few experienced issues with volume levels and the lack of an HDMI port. The remote control also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 580 reviews
  • Rated 3 out of 5 stars

    Fast delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for a small room, good price...................

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound quality. Rear speakers wiring is slightly old fashioned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds isn't that great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better than just tv speakers. For the price its what I expected

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product, just, what I was looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do Not Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like light weight cheap plastic. Sound is ok, no way this should retail over 450. Barely worth the sale price. lG makes better than this usually.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for our bedroom. I don't think I'd use it for a family or living room area.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Surround sound system I just purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better sound, more bass,and not as loud as I expected

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Luis. Thank you for sharing your feedback on the LG Sound Bar (SQC4R) model. We regret that the product did not meet your expectations regarding sound quality and bass. We understand the importance of having a surround sound system that delivers exceptional audio performance. We're here to help you fix the issue. Please visit this link: https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Cons mentioned:
    Rear speakers

    Rated 2 out of 5 stars

    Lg 4.1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great but the two rear speakers were disappointing

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jeremiah. We would like to express our gratitude for taking the time to review your LG Soundbar (SQC4R) model. We understand that the performance of the rear speakers is an important aspect of your audio experience, and we apologize if they did not meet your expectations. We strive to provide high-quality sound and immersive experiences, and we regret that we fell short in this regard. If you have any specific concerns or issues with the rear speakers, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice setup. Love the sub that is wireless. Would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    be warned - no surround over bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its okay. cannot use surround unless hooked up with optical audio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I wouldn’t recommend expected a bit more for the price range

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for sharing your feedback on the LG SQC4R. We understand that you expected more for the price and appreciate your input.

      Best Buy Delivery & Installation services - https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032

      To better address your concerns, could you please provide more details about the specific issues or features that did not meet your expectations? This information will help us understand your experience better and improve our products.

      If you need further assistance or have additional questions, please send us a private message on social media @LGUSSupport. We’re here to help and ensure you have a positive experience with our products.

      Thank you for choosing LG.

      —Renzo LG

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, works great, exactly what we needed for our living room

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy has awful support. Avoid at all costs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this “Like New” and it was missing half of the components needed to function properly. Contacted support and they completely ghosted me. Reached out again and once again nothing. “Like New” is supposed to have all of the necessary components, it’s right in the terms of agreement. Apparently they don’t check the boxes at all. I don’t have time to drive an hour to the nearest Best Buy to return it so I had to buy the cables myself off eBay to get it to work, which ended up costing me more than if I had purchased it new.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about receiving a "Like New" product that’s missing key components and have trouble getting support when you needed it most. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience.
      Since you’ve already purchased the necessary cables, we hope they’ve helped resolve the issue. However, if you’re still experiencing any issues or need further assistance, we recommend reaching out again on social media @LGUSSupport. We can escalate the situation and ensure you’re properly assisted moving forward.

      In addition, we’ll make sure to pass along your feedback regarding the "Like New" product packaging to our team to help improve future experiences for other customers.

      We sincerely appreciate your patience, and we're here if you need further help. ^Juvy LG

  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Great customer service with Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed louder in the store, can't seem to get it to be the depth of sound like the demo in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific customer service and great support.highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setting up TV, remote and soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up sound bar and rear speakers. We do not know how to use. We need geek squad to come back again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Enjoy the equipment that I purchased from your store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, definitely recommend to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it from open box it was a steal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the setup but it wasn't as loud as i expected

    I would recommend this to a friend