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Customer Ratings & Reviews

Your price for this item is $488.00
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 764 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 764 reviews
  • Rated 5 out of 5 stars

    Makes Laundry Day So Much Easier”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this LG top-load washer from Best Buy, and it’s been a fantastic upgrade! The 4.1 cu. ft. capacity easily handles large loads, including bedding, without feeling cramped. The TurboDrum Technology gets clothes spotless while being gentle — no more twisted or stretched items. I also appreciate how quiet it is during the spin cycle, which makes a big difference in our home. The controls are simple and easy to understand, and the white finish is classic and clean-looking. If you want a high-efficiency washer that’s powerful, easy to use, and energy-saving, I highly recommend this model!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit is silent, easy to operate and cleans well. loved the color and the flat top made me easier to fold clothes :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best grown up purchases I have made. Great price and WAY BETTER than my original unit. Large space for clothes and u can wash bedding no problem. Love how quiet it is and doesn't use a lot of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced broken Samsung impeller washer with this item and very pleased with this purchase. Never was as happy without the agitator, load would end up unbalanced frequently and had to readjust items. I was never told how to place items in the washer correctly so followed the manual instructions but that did not make any difference. With the agitator it is easier to place items in evenly and I have not had any issues at all with load becoming unbalanced. Clothes/bedding, even rugs have gone through wash, come out clean and seem more wrung out than with old washer. It has a smaller drum but holds enough items since it is just me. There are enough options for different types of wash. Only con would be that it does not display the time in minutes of each wash. Very happy with this L.G. washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine and quiet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG washer. It’s quiet, efficient, and smart. It uses less water and the clothes are clean. I have cats and wash a lot of towels, and this machine has no problem. I had to get used to the door lock, but it just takes a minute for it to unlock. The chime isn’t too annoying. I think I could turn it off, but we’ve all gotten used to it. The only issue is that the tub is so deep and I’m short that I have to get on a step stool to reach the bottom of the tub. But that’s a mere inconvenience. That deep tub allows me to wash my comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than feared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were nervous about the purchase given some of the poorer reviews despite the very good overall rating. Everything went well. The salesman reassured us that if any issues we could reach out to him directly vs the dreaded 800 line (which we had a horrible experience with at Best Buy on an counter top stove purchase). Fortunately we did not need to put that to practice. The washer arrived undmasged. We installed it ourselves so did not have to pay the extra cost of a new hoses. The unit runs great and much better than the previous 30 year old washer which my wife made me finally change due to a timer issue. It had higher capacity and has some smart features in terms of water usage and very quiet as well. Not sure how long it will last. I bet not as long as the our old mechanically controlled unit. Also for the price it seems to do anything we would want to do very much equivalent to the old tried and true older unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a product that you are satisfied with. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Looks good, is quiet and efficient. Huge upgrade going with this LG washer. This is the second one we have bought (for two different houses.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine for any house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine. It runs quiet; all we really hear is when the water is filling it. It has lots of space including for blankets. We are both under 5'-5" so sometimes we have to get on our toes to reach the bottom, but that is so much better than not having the space. The control panel is not overly complicated whichis good because we only wash common items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer. Set it and Forget it!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG washer!! We literally set it and forget it until the pleasant ring tone lets you know that your clothes or other items are done. Simply load your clothes in the huge, deep bin, pour the liquid detergent in one slot and the fabric softener in the other, and the washer takes care of the rest, even selecting the right amount of water. No more wasted water. There are a variety of settings from which to choose: Quick Wash, Normal, Heavy Duty, Bedding, Deep Wash, Bedding, Delicates, Spin Only, and Tub Clean. No more rolling up the sleeves to scrub the drum clean. Select Tub Clean and the washing machine self cleans with hot water. Clothes come out super clean and are nearly dry when the washing machine stops. We have cut our drying time in half. The slam-proof glass is a soft close lid, and once you start the washer, it locks in place. Awesome feature!! We were so impressed with the LG washer that we replaced our old Whirlpool microwave with an LG and couldn’t be happier. Next up is a new LG French door refrigerator. The only thing that I do recommend is to wash like fabrics and not mix them up. For instance, if you’re tempted to throw in that sheet set with a comforter or quilt, don’t do it because it will throw the washer out of balance, and the sheets will end up tightly wrapped around the agitator. Overall, this is an excellent machine and worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer with turbodrum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is extremely quiet and efficient. It washes well overall and always fills with the right amount of water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and very easy to use. Great capacity. I can wash twice as many clothes over my old washer. I like the glass lid do I can actually see the washing process. I like that it chimes when it is done. My old washer didn't do that. I also like that I can choose the water depth to fit my needs. Super quiet and very fast washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lg top loader washer replaced a Whirlpool front load washer that was hard for my parents to operate. This washer is much easier to program due to the preset options and water sensing design. This washer has a slam proof lid, an agitator for a better clean, plenty of room for washing large loads and it plays a chime at the end of each cycle. Not only is it quiet while washing but you're not waiting all day for one load to be done. Overall, this is an excellent machine, worth every penny and I'm very happy with this purchase. Thank you LG and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very easy to use. All the settings are easy to select. There is more than enough room in the washing machine for heavy loads that include large items such as towels, blankets, etc. The spinner is very smooth and gentle as it washes the clothes. It is very interesting watching the washer performance through the glass lid. I recommend this washing machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a failing washing machine, already several years old, which appeared to be nearing end of useful lifetime. This machine is amazingly quiet, and the controls are highly intuitive. The tub is large enough to take a full week's washing, and the additional cycles cover such things as heavy duty, bedding, bulky and deep cleaning. Also rather like the musical notes played when programming and when reaching end of cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer New Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a front load washer. Very happy with this washing machine. It's quiet, has plenty of room to washing larger loads or blankets. Much easier for me to load and unload with this style of washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quiet and uses less water.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this washer. It took a few minutes to learn the functions. It uses a small amount of water, but the clothes come out very clean and fresh. There is a way to set it on a deep water cycle is needed. Also love the non-slam clear lid! Also is VERY quiet

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for giving us a 5-star review. We are glad to know that you find your LG Smart Load Washer very useful. If there’s anything you would like to share with us or have any questions, feel free to reach out to us at 800-243-0000. ~Tanisha LG

  • Rated 5 out of 5 stars

    Great washer at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is easy to operate. Controls are straightforward. Clear glass on the lid lets you see your clothes. Relatively quiet operation. Clothes come out clean. The musical chime tones when your load is done sound like the machine swallowed a Casio keyboard from the 80's, but if you can put up with that, you'll be very happy with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, large capacity and a nice viewing window on top cover. Clothes come out clean. Even the children can do their own clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased with my purchase and the service I received! I got a great deal and very nice service! The washer is roomy and washes without any issues it’s also easy to use. Nothing fancy but has everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4.1 Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and the spin cycle is excellent. last machine was a maytag bravos and I think this one is so much better. uses more water and gets the clothes cleaner

    I would recommend this to a friend