Customer Ratings & Reviews

Due to delivery timing, we used another company initially. When delivering both a washer and dryer, either the washer was defective from the factory or was damaged in transit. In any event, they were unable to replace the washer machine within 6-8 weeks. Best Buy to the rescue. The delivery window for you was now down to a day or two for the same machine. Delivery was effortless and, in my opinion, correctly done. No problems! As far as usage of the machine, it's done everything we wanted at a reasonable price point. It's taken a few weeks to master some of the quirks of the setup, but that's expected when upgrading a 25-year old washer!

Very quiet, washes well and works great. Wish it had a solid top instead of window just in case something gets dropped on it.

good washing machine - took a little getting used too with the electronics. had last machine for over 25 years lol - like the lid - its glass but has a slow close function so don't have to worry about it slamming and breaking

Easy to use and does an excellent job of cleaning my laundry. Unlike older washers, you have to add your soap and then close the lid, select cleaning option, and water temperature in order for it to start. It takes about a minute or so before it will start to fill with water.

This is one of the lower priced washers, but i'm not sure why because it's fantastic. It's a little loud when it pulls in the water, but that is for only a short time and the rest of the time, its just super quiet.

This is new and I have put three or four loads through it. I use suggested soup and follow all instructions. It takes time to really know enough for a full review. I like LG products in general and researched. So far, I have only positive things to say about this machine. My wife and I are the only users so not much to tell you. If you have 3-5 people living in the house, I suggest a larger capacity washer. LG makes all sizes, which are highly rated. Tip, do not over fill the machine. Two loads are better forcing one big load into this 4.1 cu ft. Tub. I recommend this unit. We have had good experience with LG BRAND. I feel for the price point, this is the best choice.

Have only had for a month or so, but am pleased so far. Very quiet, uses a lot less water. Direct drive is impressive. Took a little getting used to especially how it uses so little water for a wash. But even with less water, clothes are every bit as clean as old washer it replaced.

This LG washer was recommended on several consumer products sources and the plumber repairing a pipe in my laundry room. I purchased this model from Best Buy bacause of the service warranty, and other benefits through Best Buy’s total membership program. The washer has performed well for the past couple months and I like the options for water levels, care settings, load sizes, etc. I also checked multiple sources for dependability ratings and the high LG ratings influenced my decision as well.

Fit good in my small place, pretty quiet, can fit lots in, never been fun of top loader for the fact that the clothing is never perfectly cleaned and can be damaged due spinning , that’s why 4 stars for all top loafers, how ever I’m giving it chance. So far is good.

Just 2 weeks in and seems to be a good washer machine. I have to admit watching through the clear top window is kind of relaxing while I stand over it with a cup of Joe. Doesn't have a whole lot of bells and whistles but sensors and distributes loads well and the agitator doesn't damage the laundry so all in all... pretty solid.

Quiet and efficient. Taller than my old machine so check to see if you can reach in to get clothing out of the bottom of the basket. A little hard if you are shorter than average.

I bought this because it's not energy efficient. I wanted a machine that filled up with water & it does. I would prefer it had a few more options like the digital models do but I can live without them. The main thing is my clothes are clean & I didn't have to wash one load 5-6 times like with the front loading machine I had before.overall I like it!

This machine is sleek and so quiet I have to keep an eye on it to see if it's still working. Beautiful.

Runs super quiet. For an entry level mid size washer this is a great product.

Runs great easy to use very quit cloths mice and clean

Easy to install. Cleans the clothes great. Would recommend to anyone.

I really like the washer. The only thing is that the tub is really deep and I need to get a graber to reach somethings. This is not a problem for most people as I am only 4'10"

Absolutely thrilled with my new Samsung washer! The sleek design adds a modern touch to my laundry room, and the variety of wash cycles cater to all my needs. It's impressively quiet, energy-efficient, and the Smart features make laundry a breeze. Samsung has truly outdone themselves with this 5-star appliance!

The washer has been working really well the past few weeks. It is quiet and leaves clothes clean. The deep water selection works really well and the lid locks but it can easily unlock to add something with the start and pause button.

I use to complain how loud my last washer was,and this machine is quite the opposite! I can’t believe how quiet it is. But most importantly it does a good job of washing. The normal load water level doesn’t seem like it is enough to properly wash your clothes but after getting out a few tough stains im convinced that some how some way it is. But deep wash is also a option and the water level is probably twice as much as the normal load. All in all I’m very satisfied