Customer Ratings & Reviews
- Model:
- DLHC1455V
- SKU:
- 6397863
Rating by feature
- Capacity
Rating 4.1 out of 5 stars
- Dry Time
Rating 3.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are positive about the dryer's compact size, quiet operation, ease of use, ventless design, and energy efficiency, with many praising its space-saving attributes and low noise level. However, customers are negative about the extended drying times compared to vented dryers. Some also reported issues with the dryer's overall performance and unclear instructions. The capacity was noted as sufficient for smaller households.
This summary was generated by AI based on customer reviews.
Couple years in and the unit no longer dries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We understood clothes would feel slightly damp out of the dryer and i liked that my clothes didnt feel like they had been baked for 100 years in the dessert. But now clothrs come oht marginally dryer than they went in. Disappointed. No easy way to clean heatpump. Terrible design
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patrick. Thank you for taking the time to share your thoughts about your LG Dryer (DLHC1455W) model. We understand your concerns about the drying performance and design of the heat pump. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve drying results, we recommend checking that the lint filter and condenser filter are both clean, as blockages can impact the drying efficiency. Additionally, ensuring the dryer is not overloaded and selecting the proper drying cycle can make a big difference. For more help, you may visit https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.
We value your feedback and want to assist you further. Please send us a private message on social media @LGUSSupport so our team can look into this and explore solutions for you. We're here to help and appreciate your patience. ^Juvy
- Cons mentioned:Reliability
Worse Dryer ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was our first ventless dryer from LG and unfortunately it did not work at all. Very, very disappointed with the appliance and LG support. We'll never buy an LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Raffaella, we understand the sentiment behind your review given your dryer is not working. Please contact us so that we can take another look into the issue! You can reach out to us via DM on Twitter or via PM on Facebook. Our handle for these platforms is @LGUSSupport. Please include your phone number and dryer information in the message (model and serial numbers). It would be our pleasure to reach a resolution you're satisfied with! ^Chris
- Cons mentioned:Drying time
Doesn't dry at all even after 3 hours!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perhaps the worst dryer ever! Doesn't dry at all. 2+hours - towels or sheets will are really hot but won't dry at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Leena. We appreciate you taking the time to review the LG Dryer (DLHC1455W) model. We're sorry to hear about your unit's drying performance. We strive to provide reliable, high-quality products that meet our customer's expectations and satisfaction. Please visit this link: https://www.lg.com/us/support/video-tutorials/lg-dryer-reasons-why-your-dryer-won-t-dry-CT10000011-1366647777314#. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Electric Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Electric Dryer with Dual Inverter Heat Pump is great.
I would recommend this to a friendExpensive Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High tech junk, LG products seem to die just after 12 month warranty expires, problems with both stackable washer & dryer. Only reason I purchased was due to limited space. If you have space, choose other brand. A relative had big problems with the large washer/dryer combo.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
The drain hose from the dryer box is missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drain hose from the dryer box is missing. Most probably it was gone with installers who delivered the dryer. Already spent two hours on the phone with bestbuy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Product on Backorder 60 Days
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot yet officially review, the product is not available for delivery for 2 months
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette