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Customer Ratings & Reviews

Your price for this item is $1,399.99

Customer reviews

Rating 4 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.1 out of 5 stars

  • Dry Time

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are positive about the dryer's compact size, quiet operation, ease of use, ventless design, and energy efficiency, with many praising its space-saving attributes and low noise level. However, customers are negative about the extended drying times compared to vented dryers. Some also reported issues with the dryer's overall performance and unclear instructions. The capacity was noted as sufficient for smaller households.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 307 reviews
  • Rated 5 out of 5 stars

    Love my LG Dryer and Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Super Innovative Product! Wow! This Dryer is exceptional in its care for my clothes. The Dryer is programmable with its Very cutting-edge technology, and the number of cycles is great! If I need it fast, there is a manual drying cycle as well, and great options for time, temperature, and energy savings in all cycles! The instructions are extensive, and I do keep them handy to consult if I want to try a new cycle, but it is very easy to get into the groove of how to manage this Dryer and its High Tech information controls. I bought the set, both the Washer and Dryer, and they look great, stack beautifully, and have simplified my life. My sales representative Jonathan made sure I had the stacking kit and the installation was a breeze! His recommendations helped me make the best purchases of Washer and Dryer appliances that I have ever made! Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into this purchase and so far so good. We have a family of 3, so the small size works great for us. Simple to use and very effective.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    DO NOT BUY!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY! I never write these reviews but due to the horrible last 11 months, I will make an exception for this dryer. If I could give this dryer a 0, or even negative I would. It has NEVER worked. We purchased it from Best Buy, spent months and months asking LG to repair it. Hanging every load to dry after hours of it running. They kept coming out, running their tests, said everything is fine....I said you can see the clothes hanging, it runs for hours with only two towels or one shirt and it never fully dries. They said they can see that, but since all their equipment says it's working, there is nothing they can do, they have to label it as "working" and leave. We ended up having to spend $500 more dollars to buy a different dryer, with no reimbursement from LG. If you need a small one, get the Samsung vented dryer that is the same size, it is so much better and I don't have to deal with LG anymore! DO NOT BUY THIS DRYER!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Emily. Thank you for taking the time to leave us feedback. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you have not reached out to our social media care team, kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan LG

  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    LG-4.s cu ft Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the settings put in for drying is kind of complicated, but that means you have MANY OPTIONS. And the way the machine adjusts the load before starting the drying cycle is fun but time consuming. The ventless feature is fantastic. Best Dryer I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer stack! Easy to install and definitely a huge upgrade from the old whirlpool I was using that give out on me all at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Skeptical about being ventless, and now a believet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a much better job of drying than 3 previous vented dryers. Only minus is the softener dispenser holds water and would start to have an odor if sitting for a long period

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Must have for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best washer/dryer combo for smaller spaces. The smart features are extremely helpful and the performance is top notch. Buying the washer and dryer as a combo set is a must since they link together to recommend settings.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 2 out of 5 stars

    Drying time is an issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the only available dryer of this size when we purchased it during the pandemic and we understood that this heat pump technology would take longer to dry than a vented dryer, but it is much longer than we were expecting. We have it in a vacation rental property and have received negative reviews because of it even though we have signage explaining the issue. It can take 3-4 hours to dry 3 beach towels. If drying time is not important, it does have nice features and the Wifi connectivity is great.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We apologize for any inconvenience you have experienced with the drying time of the LG Smart Electric Dryer. The heat pump technology is designed for energy efficiency but may result in longer drying cycles. We recommend ensuring the lint filter and condenser unit are clean to optimize performance. If you have any further questions or need assistance, please reach out to our social media team at @LGUSSupport. Your satisfaction is essential to us, and we want to ensure you have a positive experience with our products. Thank you for your understanding and support. ^Sam LG

  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    Piece of Trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to dry clothes and if automatic cycle is used, stops before they are dry. Drying on manual cycle is then necessary. Consumer Reports warned that the product was mediocre but we had little choice. Matching washer is a disaster.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG Dryer (DLHC1455W) model, taking too long to dry clothes, and automatic cycles stopping prematurely. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      If your dryer is slow or stops prematurely, please ensure the lint filter is clean and the exhaust vent is clear, as clogs can impact performance. Your feedback is important, and we want to assist you further. For more help, visit: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634.

      For additional support, message us on social media @LGUSSupport, and our team will gladly assist you. ^Juvy LG

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not buy LG - Do not by this Dryer - doesn't dry

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer worked for about 6 months, then would cycle off and on. Within 1 year warranty period called LG Customer Support. They would not help me. After 2 months of trying I broke down and had to buy a Samsung. This was a brand new dryer under warranty and LG would not help fix and/or replace.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Amy. Thank you for sharing your experience with your LG Dryer (DLHC1455W) model. We understand your concern about a new appliance that doesn't perform as expected, especially within the warranty period. We strive to provide reliable, high-quality products and ensure a smooth experience. If your dryer is cycling off and on unexpectedly, a good tip is to check if the exhaust duct is blocked and that the room temperature is in the recommended range, since that can affect how ventless models like yours perform. For more info, just swing by https://www.lg.com/us/support/help-library/power-issues-laundry-dryer--20150394890820.

      We’re all about making sure you get the support you need. Feel free to drop us a private message on social media @LGUSSupport so our team can look into your case and find the best solutions to help you out. Your time and feedback really matter to us, and we’re here for you. ^Juvy LG

  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this washer and dryer set for two months now, and they dryer is a HUGE improvement over my last electric one, which was a different (well-known) brand and 4-5 years old. My last one took 3-5 hours to dry a small load, this one takes an hour and a half or less. Also, my last dryer would shut off before the clothes were dry, so I had to restart it at least twice. This one has not done that to me once! I am very happy with my purchase, I only regret not doing it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all that it said it would do! The installers did a great job. It fits perfectly into our limited condo space. I has been working perfectly since installed.

    I would recommend this to a friend
  • Pros mentioned:
    Ventless

    Rated 5 out of 5 stars

    LG 4.2 cu ft stackable electric dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the LG stackable electric dryer with dual inverter heat pump is the newest and fastest electric dryer out there. the fact that it is ventless makes it easy to put anywhere in your house. with the 10 year guaranteed for the pump, this is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rock star service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer is quiet, and fits perfectly in a closet with the dryer on top. The representatives that removed the old washer and dryer were rockstars! They put the new washer and drying together quickly, and were very punctual! 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Especially the size which fits in small spaces

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 5 out of 5 stars

    Efficient Compact Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a compact dryer (space requirement), and this item exceeded our expectations. Only downside is limited capacity and drying time, but for us that doesn't matter.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Smart combo package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combo unit at very reasonable price where smaller footprint is required

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, terrible logistics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are great but delivery and setup scheduling were a nightmare. Owner must be present the whole time. This went to a vacation house so that was very inconvenient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best small stackable unit I've ever owned! A lot of features in a small unit.

    I would recommend this to a friend
  • Cons mentioned:
    Drying time

    Rated 1 out of 5 stars

    The dry stops working in 1.5 years.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one in July 2023, with 2 years warranty, the dryer does not drying at all. The warranty from BestBuy Total membership takes 2.5 months and 3 visits still not able to repaired it, my tenants won't able to wait! I was told if it could not repaire, then they will send a new one, but now they do not honor their promise, so I have to buy a new one for my tenant, and have no choice, I have to buy the same piece as it is stacked, the washer is still working. Will never buy the warranty anymore.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Shelly. Thank you for sharing your experience on the LG Dryer (DLHC1455) model. We understand your concern about dealing with a dryer that isn’t working properly, especially after several attempts to repair it and with the added stress of your tenants being without a functioning dryer. We strive to provide high-quality products and exceptional services to ensure a smooth experience. To help resolve this, we recommend the following: Make sure the dryer settings are correct and that you're using the proper cycle for drying. Sometimes, using energy-saving or eco-friendly modes can result in longer drying times, which could be a factor. A clogged lint filter or vent can severely impact the drying performance. Please ensure both are clean and clear, as this can make a significant difference in drying efficiency. Since you’ve had several visits without resolution, it may be helpful to escalate the issue with BestBuy or contact LG Support directly. We’d be happy to assist in getting your case prioritized to make sure this issue is resolved quickly. You can reach us via private message on Social Media @LGUSSupport with your details, and we’ll do everything we can to support you. ^Juvy LG