Customers are positive about the dryer's compact size, quiet operation, ease of use, ventless design, and energy efficiency, with many praising its space-saving attributes and low noise level. However, customers are negative about the extended drying times compared to vented dryers. Some also reported issues with the dryer's overall performance and unclear instructions. The capacity was noted as sufficient for smaller households.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 307 reviews
Rated 5 out of 5 stars
Amazing Dryer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing dries so much better than anything I have ever used. I can recover the water too. Costs much less to use! It is amazing.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY! I never write these reviews but due to the horrible last 11 months, I will make an exception for this dryer. If I could give this dryer a 0, or even negative I would. It has NEVER worked. We purchased it from Best Buy, spent months and months asking LG to repair it. Hanging every load to dry after hours of it running. They kept coming out, running their tests, said everything is fine....I said you can see the clothes hanging, it runs for hours with only two towels or one shirt and it never fully dries. They said they can see that, but since all their equipment says it's working, there is nothing they can do, they have to label it as "working" and leave. We ended up having to spend $500 more dollars to buy a different dryer, with no reimbursement from LG. If you need a small one, get the Samsung vented dryer that is the same size, it is so much better and I don't have to deal with LG anymore! DO NOT BUY THIS DRYER!
Hi, Emily. Thank you for taking the time to leave us feedback. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. If you have not reached out to our social media care team, kindly send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to see what we can do for you. ^Dan
Pros mentioned:
Ventless
Rated 5 out of 5 stars
LG-4.s cu ft Dryer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Getting the settings put in for drying is kind of complicated, but that means you have MANY OPTIONS. And the way the machine adjusts the load before starting the drying cycle is fun but time consuming. The ventless feature is fantastic.
Best Dryer I've ever used.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down this is the best washer/dryer combo for smaller spaces. The smart features are extremely helpful and the performance is top notch. Buying the washer and dryer as a combo set is a must since they link together to recommend settings.
Skeptical about being ventless, and now a believet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a much better job of drying than 3 previous vented dryers. Only minus is the softener dispenser holds water and would start to have an odor if sitting for a long period
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was the only available dryer of this size when we purchased it during the pandemic and we understood that this heat pump technology would take longer to dry than a vented dryer, but it is much longer than we were expecting. We have it in a vacation rental property and have received negative reviews because of it even though we have signage explaining the issue. It can take 3-4 hours to dry 3 beach towels. If drying time is not important, it does have nice features and the Wifi connectivity is great.
We apologize for any inconvenience you have experienced with the drying time of the LG Smart Electric Dryer. The heat pump technology is designed for energy efficiency but may result in longer drying cycles. We recommend ensuring the lint filter and condenser unit are clean to optimize performance. If you have any further questions or need assistance, please reach out to our social media team at @LGUSSupport. Your satisfaction is essential to us, and we want to ensure you have a positive experience with our products. Thank you for your understanding and support. ^Sam
Pros mentioned:
Size
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does all that it said it would do!
The installers did a great job.
It fits perfectly into our limited condo space.
I has been working perfectly since installed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this washer and dryer set for two months now, and they dryer is a HUGE improvement over my last electric one, which was a different (well-known) brand and 4-5 years old. My last one took 3-5 hours to dry a small load, this one takes an hour and a half or less. Also, my last dryer would shut off before the clothes were dry, so I had to restart it at least twice. This one has not done that to me once! I am very happy with my purchase, I only regret not doing it sooner.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the LG stackable electric dryer with dual inverter heat pump is the newest and fastest electric dryer out there. the fact that it is ventless makes it easy to put anywhere in your house. with the 10 year guaranteed for the pump, this is a great buy.
Do not buy LG - Do not by this Dryer - doesn't dry
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dryer worked for about 6 months, then would cycle off and on. Within 1 year warranty period called LG Customer Support. They would not help me. After 2 months of trying I broke down and had to buy a Samsung. This was a brand new dryer under warranty and LG would not help fix and/or replace.
Hi, Amy. Thank you for sharing your experience with your LG Dryer (DLHC1455W) model. We understand your concern about a new appliance that doesn't perform as expected, especially within the warranty period. We strive to provide reliable, high-quality products and ensure a smooth experience. If your dryer is cycling off and on unexpectedly, a good tip is to check if the exhaust duct is blocked and that the room temperature is in the recommended range, since that can affect how ventless models like yours perform. For more info, just swing by https://www.lg.com/us/support/help-library/power-issues-laundry-dryer--20150394890820.
We’re all about making sure you get the support you need. Feel free to drop us a private message on social media @LGUSSupport so our team can look into your case and find the best solutions to help you out. Your time and feedback really matter to us, and we’re here for you. ^Juvy
Cons mentioned:
Drying time
Rated 1 out of 5 stars
Piece of Trash
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Takes forever to dry clothes and if automatic cycle is used, stops before they are dry. Drying on manual cycle is then necessary. Consumer Reports warned that the product was mediocre but we had little choice. Matching washer is a disaster.
Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG Dryer (DLHC1455W) model, taking too long to dry clothes, and automatic cycles stopping prematurely. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
For additional support, message us on social media @LGUSSupport, and our team will gladly assist you. ^Juvy
Pros mentioned:
Size
Rated 5 out of 5 stars
Rock star service.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My washer is quiet, and fits perfectly in a closet with the dryer on top.
The representatives that removed the old washer and dryer were rockstars! They put the new washer and drying together quickly, and were very punctual! 5 stars!
This reviewer received promo considerations or sweepstakes entry for writing a review.
We needed a compact dryer (space requirement), and this item exceeded our expectations. Only downside is limited capacity and drying time, but for us that doesn't matter.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The washer and dryer are great but delivery and setup scheduling were a nightmare. Owner must be present the whole time. This went to a vacation house so that was very inconvenient.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely despise this dryer. I didn't realize that "dual inverter heatpump" meant that it was a ventless dryer. They are a nightmare. They take 2+ hours to dry just a super small load (and it is still sort of wet), the water tank fills up all the time and it doesn't tell you until it is max full - so when you try to take it out to empty it, you spill water all over the floor no matter how careful you are. I would throw it out and get the actual VENTING one, except it has been out of stock for months and months...
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette