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Customer Ratings & Reviews

Your price for this item is $649.99
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 490 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the 4.3 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology's quiet operation, superior cleaning power, and ease of use. Many appreciate its large capacity and efficient spin cycle, which reduces drying time. The inclusion of an agitator is also frequently praised. While some have experienced reliability issues, the positive feedback on the washer's performance significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 490 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broke after 1 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke just after the 1 year mark when manufacturer warranty is over. Luckily, I bought an extended warranty. However, the repair person that Best Buy sent out under the extended warranty did not show up. Still broke!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Katrina. Thank you for sharing your experience with us. We understand your concern about your LG Washer (WT7005CW) model breaks just after the warranty period, especially with the missed repair appointment. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      As a first step, we recommend following up with Best Buy customer service at 888-237-8289 to ensure they can reschedule a repair appointment as quickly as possible. If you continue to experience delays, please send us a private message on social media @LGUSSupport with your unit details and any service records, and we can assist by helping escalate the issue for you.

      We’re committed to ensuring that your washer gets the proper care and service it needs, and we appreciate your patience as we work through this with you. ^Juvy LG

  • Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine with easy operation and large load capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery of washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered aa promised. Delivery men courteous and thorough. I appreciated the follow-up call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as excellently as I would expect an LG product to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Housewarming gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked the perfect gift for my son, first time homeowner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i expected it to do. Is noisy when pn Spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XDC JAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great glad i ordered it in easy pick up at store no probs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I timelines of shipping was important too. Works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality LG washer with good options that make washing easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure if I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It still does not agitate the clothes like in the olden days. I don't know if I received the same washer that was in the showroom. The glass top was clear and in the store it was blue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SEEMS TO WORK AS ADVERTISED. WASHING , RINSING AND SPINNING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were just great and the washing machine is excellent. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG washer. Upgraded from a 10yr old washer which was also an lg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work ethics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery people were great! Kept me in the loop re their arrival.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value,what can i say more than it's a great value,great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, beautifully installed and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washer is great. Everything about it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good appliance and good service at store people is helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrinkled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this model after extensive comparison shopping and reading Consumer Reports. I had a front loader for many years but there seemed to be installation problems with the overpriced pedastal so bought a top loader. Many comments about improved benefits of top loaders now. The huge problem with this machine is that everything comes out very WRINKLED. I am continuing to experiment with the settings hoping I can find something that does not leave EVERYTHING WRINKLED.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. Here's a link that would help you with the issue [https://www.lg.com/us/support/help-library/clothes-are-wrinkled-CT10000012-1337625976471]. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Phenomenally quick dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great top loader dryer. Drys clothes fast and keeps them warm.

    I would recommend this to a friend
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