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Customer Ratings & Reviews

LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with 6Motion Technology - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 424 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
vibration
  • Rating: 5 out of 5 stars

    QUIET Frontloader Washer

    Posted
    BillT39
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Our 8 year old LG front loader washer gave up the ghost last week ! It was a fine washer except that the vibration almost drove us out of the house ! The new LG is just as fine at washing and you can hardly hear it . The vibration is minimal and any sound is pretty much limited to the laundry room !

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    We have had bad vibration

    Posted
    Tiny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We are working on our third washer. First two vibrated very bad

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    LOUD

    Posted
    buyer101
    • My Best Buy® MemberMember

    Omg this machine is awful! It sounds so loud and it shakes like crazy! Definitely got a lemon. Calling Best Buy tomorrow to replace it, otherwise I'm returning it and exchanging for another brand. Even my dogs are afraid of the sound! Never heard something so loud, sounds like an old bit up piece of junk!!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      That's not good! We're sorry to see that you've run into these issues with your washing machine. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rating: 3 out of 5 stars

    I love the washer it vibrate out of control

    Posted
    Vibration
    • My Best Buy® Elite MemberElite Member

    We purchased this washer and three days we complained about excessive vibration. BestBuy folks came by and stated the washer is defective. They replaced it few days later but the vibration continues. As I am reading more online, it appears that the washer might need leveling. And I am not that wrench-savvy to do it myself. I am afraid to call BestBuy again and instead of leveling it, they will declare it again as defective. Why Geek Squad folks install washers and leave without testing it with small loads? This really frustrating. Other than that the washer is great.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall a good machine

    Posted
    jls107
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This machine far out does my old machine, which was a top load whirlpool. I switched to a front load after my old one gave out after 10 years. I wanted a front load knowing it would gentler on my clothes ad use less water. I had little choice then to go with LG, as the depth of my space won't allow me to purchase any other front load brand. Overall I am happy with this washer. It gets my clothes ultra clean and is gentler on them. Those who say this machine is quiet though, I'd love to know where the machine is. Mine is on my second floor and it is not quiet. I get a little vibration and you can hear the machine in most of the cycles but especially on the high spin ones. I suspect that those who say this is a quiet machine or they can't hear it have the machine in the basement or main floor. It is not horrible and I know much of the cause of the noise is because it is on the second floor. So yes after 2 weeks of having this machine I am overall happy with it.

    I would recommend this to a friend