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LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with 6Motion Technology - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 420 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 75 Reviews
  • Rating: 4 out of 5 stars

    Cleans like it should

    Posted
    Darien
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this washer after my older Samsung front loader threw a bearing and needed to be replaced. I tried a top load washer but felt that it didn't really wash clothes as well as my previous front loader. We've been using this one for about a month now and overall we really like it. It is nice and quiet and seems to clean clothes well. I tried the steam setting once because that is supposed to help to get clothes cleaner but I honestly didn't notice a difference. It did make the laundry cycle take a lot longer though. A normal cycle is about an hour. The same cycle using steam took a little over 2 hours. I set up the washer with LG's SmartThinq app but I haven't really found anything that is useful about it. Sure it texts me when the washer is finished and you can start a load from the app. But you need to be home to load the washer in the first place so I don't get the point. This machine has a lot of cycles, (probably way more than we will ever need) but it certainly seems to get the job done. The 2 most important things to me in a washing machine is that it works and is quiet. This machine does both.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall no regrets

    Posted
    BBreviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This washer was purchased as an urgent replacement of my Whirlpool Duet Front Loader. The Whirlpool washer lasted 10 years, but the rubber ring became smelly and moldy and could not be cleaned. I chose the LG washer because the rubber ring design is less bulky and is easy to wipe down. I am hoping I will not have the same issue. Overall, the washer works very well. I have no trouble reading the control panel. The washer is quieter than my last one and hardly vibrates. The clothes come out clean and smell nice. The high spin cycle wrinkles the clothes too much, so I use medium for just about everything. My biggest and really only complaint, as with other reviewers, is that the soap/bleach dispensing drawer ALWAYS has water in it after the cycle is complete. I have to remove the drawer and empty/dry it after every use for fear of mold buildup. I also leave the drawer and washer open to prevent this.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good washer with bonus WiFi features

    Posted
    TySmeagol
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This LG washer is a huge step up from the ancient top load Kenmore I replaced. The LG wash/spin cycles are very smooth/quiet and, most importantly, your clothes get very clean. I'm not sure how much the steam feature really makes a difference in terms of deeper cleaning, but It's nice to have the WiFi capabilities and get push notifications to my mobile devices when a cycle is done. Set up wasn't too difficult using the LG app and my home WiFi network. Even the chime played by the LG is a very pleasant little jingle when compared to the gratingly painful buzzer noise made by the washer I retired. I always felt like I lost a round in a game show when a load finished. The LG display can be hard to read and change settings, but it's not a deal breaker. The main dial and physical buttons on the new LG are user-friendly though. I know there are other appliances on the market with touchscreens and other bells and whistles, but it's a washer, right? Overall, I'm pleased with this LG purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall a good machine

    Posted
    jls107
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This machine far out does my old machine, which was a top load whirlpool. I switched to a front load after my old one gave out after 10 years. I wanted a front load knowing it would gentler on my clothes ad use less water. I had little choice then to go with LG, as the depth of my space won't allow me to purchase any other front load brand. Overall I am happy with this washer. It gets my clothes ultra clean and is gentler on them. Those who say this machine is quiet though, I'd love to know where the machine is. Mine is on my second floor and it is not quiet. I get a little vibration and you can hear the machine in most of the cycles but especially on the high spin ones. I suspect that those who say this is a quiet machine or they can't hear it have the machine in the basement or main floor. It is not horrible and I know much of the cause of the noise is because it is on the second floor. So yes after 2 weeks of having this machine I am overall happy with it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washing machine

    Posted
    TJconsumer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really like the performance of the washer. The only draw back is the control display. The wording is written under a black glass cover that makes reading the display very difficult unless the washer is in very bright light such as in a store display. I need to shine a flashlight at the display to clearly read the controls and the light in my laundry room is fairly bright. Had I known that this would be a problem, I would have gladly paid more for the next higher level washer that has a different display. As previously stated, the performance of the washer is great. Just an issue with the display.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    2nd one seems fine

    Posted
    Jackthecat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We got washer 1 and it immediately was wobbling all over with more than a few items in it. I called and Bb sent their guys out to investigate . They literally slapped a level on it and, after noting it was level, concluded the drum was bad. So they brought out a brand new washer 2 a couple weeks later. After a month, I can say it works great, so maybe it was the drum? BB was great, and the washer does a good job and is very quiet (now), soultimately id recommend it. If u get one and it’s noisy, call and complain and ask 4 a new one. The matching dryer is another issue - which I’ll reserve for that review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washer, but how an equally great instruction

    Posted
    Dorito
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Because I was horribly ill w/ a communicable illness, I could not be downstairs when Best Buy’s techs. we’re delivering the LG 3700 washer. I figured that there would be an equally great instruction manual. Boy, was I ever disappointed!! I asked my spouse & he related that “the guys just pushed buttons”. Thus, I referred to the manual that only related that I should do something w/ my phone. If a person has only a landline, what is that individual to do?

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Washes well but needs more legible details please

    Posted
    Lshopper
    • Verified PurchaserVerified Purchase

    It took me a while to figure what my washer could do and how to accomplish on how manipulate to get the results that I wanted. I bought this in a hurry when my old washer broke down and I had too many other things to take care of to figure out what I needed, so, I bought the Consumer Reports Best Buy. The Manuel on line gives minimal information, the black background panel with some of the controls are hard to read, the lighted dial gives broad indications and I had a hard time figuring how to put the controls on my iPhone (had to get tech help). Found out I don't need the wifi controls.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not perfect

    Posted
    thegie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Does a good job washing but some cycles take a long time. Machine is very quiet and vibrates very little. Washer does not allow you to jump in somewhere in the middle of a cycle Panel displaying settings has text which is completely unreadable unless you use a flash light. There should be a good backlight (unforgivable), Manual is far from complete and gives lots of info but not about the various cycles. Also had to go to the internet to find out what the red circle meant with a lock

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Disappointed in App and Connectivity

    Posted
    techconcierge
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The washer itself if fine and washes clothes well. The app is OK, but they have integration with IFTTT that doesn't work. I don't know why LG publishes things that don't work. It seems they only work with and support Alexa and their own app. This means you can't use other cloud services to monitor and alert you of things like the washer being done! If intergration matters to you, look elsewhere. Otherwise this is a great unit. I love the magnetic held door (so you can shut it without shutting it all the way) - that's a big upgrade from our last front loader.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Loud but effective

    Posted
    SirGreek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I’m not quite sure of the reason, but this washer is much louder than anticipated. It washes fine and has lots of options. Best Buy installed these items for me. They are louder than my cheap front loader Samsung I used to have by far. Water draining is about 4x as loud, spin cycle is loud. Nothing about the washer is quite. But it doesn’t vibrate when spinning. I just wish for the 700 we paid for it it would be more quiet than the 500 washer I bought 8 years ago

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not worth the $

    Posted
    Nana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This washer was purchased as a replacement LG washer. It has new smartphone capabilities but doesn't work with iPhone at all so those features are not available to me. The Gentle Cycle is missing on the new model. MOSTLY, I will never buy another LG appliance as the Service Call and subsequent charges were ridiculous. If another brand of front loader would have fit, I would not have purchased this product.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful Machine

    Posted
    LGFAN1965
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Super quiet, loads of features & options, clothes come out clean and fresh. I'm a big fan of LG appliances, but I do have one complaint about their washer & dryer control panels. They need to be back lit as it is next to impossible to see available settings. I have to keep a flashlight nearby so i can see the settings. This is an ongoing complaint that LG continues to not address. Other than that this is an excellent washer.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best washers

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    LG makes the best washers. They work well. Had one for over 10years. It finally gave out, although to be honest I’m sure it would have been a simple repair, but my wife really just used it as an excuse to get a new set. ;) docked it one star because the new audio tone it plays when finished is worse than the last models, and there is no way to change it. Sounds too much like Yankee Doodle dandy and it drives me nuts. But I still love the washer!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Suggestion...

    Posted
    Woober
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Just a few things that would make for a better machine: #1 - drum/tub light. In a room with not enough lightening, Having a light would be awesome. #2 - better balancing in the drum. Issue that I have is that no matter if you place a very small load to medium load, it sounds like the machine is going to take off light a plane! Not good. Other then these 2 issues, the machine is decent.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Love this machine

    Posted
    Gibbygibb48
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would give this 5 stars if the control panel was back lit. It’s quite difficult to see the options. At first I needed to use my phone’s light. Easier now that I know the panel. I love the size. It seems like we may even catch-up on our laundry now. Everything is easy and our clothes get clean and use a minimal amount of water. I’m interested to see our next water bill. Also, Best Buy was great (as usual).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great washer

    Posted
    Leela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had to purchase another LG washer because my 10 year old LG washer finally bit the dust. I love this color and it is a little bigger than the last one. The "smart" part of the washer is confusing and I still haven't been able to synch with my phone. It is also a little noisier. It would be a great/excellent review if it weren't for those 2 above mentioned items.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a nice job

    Posted
    zara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It's a nice washer. It cleans the clothes. The control panel is dark, so the pedestals make it easier to read (at eye level). Some small negatives: *A little louder and takes a little longer than my old Kenmore HE did. *Short on directions - no documentation of the cycles etc. *No way to just spin.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Great

    Posted
    Islandliving
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This washer was easy to install. Does a great job washing clothes. It is quiet. I wish the display lit up the words and not just an indicator light. In the store it was very easy to read but at home in our laundry room it is hard to read. I ended up buying a magnetic task light so I can read the display panel.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    The Good and the Bad

    Posted
    Limey
    • My Best Buy® Elite MemberElite Member

    So far so good. Very quiet and easy to use with one exception. Control panel is more or less impossible to read unless you're about six inches away. Also you need to bend down to see it. Looked thru the manual to see if there is any way to increase brightness, but guess it is what it is. Bad design!

    No, I would not recommend this to a friend