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LG - 4.5 Cu. Ft. 12-Cycle Front-Loading Smart Wi-Fi Washer with 6Motion Technology - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 420 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 318 Reviews
  • Rating: 5 out of 5 stars

    Love my new LG FL washer & dryer!

    Posted
    RitaP

    Had to replace 12 year old LG FL washer & dryer. I was hesitant to buy the same ones but all the other brands are too deep for my space. The Best Buy sales manager told me they have made big improvements since my old model (WM2077CW) and he was right! These are awesome!!! {WM3700HWA & Dyer DLEX3700W} My clothes are so clean & the machines are super quiet! I thought the WiFi option was completely unnecessary but it’s actually helping me stay on top of things by reminding me to “please unload the laundry”. The steam clean option is wonderful and I’ve cleaned all our towels and sheets (it does take longer so I probably won’t do this every time but hoping it will help with kids allergies) & the brightest white with steam setting got all the mud stains out of daughters white jeans. The speed wash is only 15 minutes and worked well for a small load! The steam option on the dryer worked great to refresh dance costumes without having to wash them, they came out smelling great after just 10 minutes. I asked for advice on how to keep away the mold this time and it was recommended to use powered detergent only and hot/warm water as much as possible. Gain original powder is working well and smells great. Also there is a tub clean cycle which my older one didn’t have, and the door will stay open where you place it (the old one was either wide open or closed which is a NO for a FL). I almost forgot; the display panel is easy for me to read & I don’t agree with the negative reviews on that. Happy washing! I love my new machines!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WiFi setup iPhone a headache !

    Posted
    Miami
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Lg had terrible instructions for setting up washer on WiFi in SmartThinQ app using an iPhone No help whatsoever from lg. No video help either. iPhone has to be on the same 2.4ghz network washer is using to get on the network. Turn off cellular on iPhone as well. Also make sure mac filtering is not enabled or it won’t work. I had created a guest network previously on 2.4ghz so it was easy to find. My att modem has dual radios 5.0 and 2.4 and washer could not get thru enrollment so I used the guest network which isolated the 2.4ghz. I spent a month scouring the internet and lg social media to no avail. An Att tech who came to check my home WiFi to make sure it was not the problem figured it out in 10 minutes. Lg needs to fix their instructions and have videos help for iPhone users. Very frustrating. I use the app bc I cannot hear the washer from the garage. You can easily dL extra cycles one at a time thru the app. Lg get your act together!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Midrange Front-Loader

    Posted
    dlw01sa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Replaces a previous front load washer where the main tub bearing failed. Reliability rating steered me towards LGs products. So far very happy with this washer. It's cabinet dimensions are a little smaller than other washers in this capacity range. This is very welcome in our small laundry room. One noticeable improvement in washing is how this machine handles bed linens. Our previous washer always balled our base and top sheets into a big lump. This machine does not seem to do that, leading to better cleaning and fewer out-of-balance conditions. I agree with other reviewers that the display panel could use a redesign to make it more readable, however, I think this is only an issue in dimly lit rooms. We don't have any problems in our well-lit laundry room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best washer I've ever had

    Posted
    jonathandlee1
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me tell you I was very skeptical getting this as I didn't want a front load machine. I originally bought a top load LG that I wasn't pleased with, so I exchanged it for this LG front load. My clothes have never been cleaner. It's taken some getting used to it not using a lot of water , but it definitely uses enough. Tumbling action is very good ,which ensures that all portions of clothing are getting clean. The one thing I dont like is the manual is pretty vague and doesnt explain cycles well. Other than that, I have no other complaints. The washer is pretty quiet as well . I barely can hear it when it's running.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Replaced my Whirlpool Duet

    Posted
    BuckeyeFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My Whirlpool Duet front loader bit the dust after 6 years. Unfortunately washers these days come with some much electornic hardware & gadgetry (this LG unit has wi-fi), it's usually the motherboard or electronic components that go bad before the mechanical function of the washer itself. I've bought LG appliances in the past; this washer seems to do a pretty good job w/ getting our clothes clean and extracts much of the water to cut down on dry time. It's still to early to tell if the LG will die a premature death, but I'm told the new norm for washers is 6-8 years. It's highly doubtful I'll get 15 years out of this LG washer, so temper your expectations.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far very good!

    Posted
    BestestBud
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can’t believe how clean my clothes are when using this washing machine and it makes me wonder how long my old machine was broken. I was concerned about the panel/lack of back light due to all of the reviews that mentioned it in a negative way but I still purchased this LG washer. I don’t have a problem with the lighting on the panel, I have the light on in my laundry room when I do the laundry and that helps with the lack of the back light. If I’m unsure of the cycle I just look at the water temperature, etc. and am able to determine what cycle the machine is set to. This machine is quiet, has plenty of cycles to choose from and the steam option is a huge plus. Again, I was Leary of trying LG but am so glad I gave them a try!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great value

    Posted
    valkmancarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We bought this to replace an older LG model that needed drum bearings. To replace the drum bearings would have cost about $400. and we would have still had a 10 year old washer. However, I'm really surprised at how good this new washer works. It has more features than we need or will probably ever use. The unit is quiet, uses less water than our older washer and I almost think the clothes look cleaner coming out. Best Buy did a good job delivering and removing the old unit. I was concerned about the delivery potentially scratching the floors but they actually carried the unit right to the laundry room and didn't touch the floor. Good installation and good price and absolutely no problems. My wife loves the unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love wssher

    Posted
    Joey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Very proficient well built quite clean my laundry well. I will always buy my large appliances through best buy. The price was good after shopping around they really had the best deal available. My wife and kids also love using it because of the simplicity of the buttons and dials. My mother in law come over now to use the washer she says her clothes are my h cleaner with this washer than the other one we had before. And on the staff at best buy they were great helping through the process of our purchasing the washer so we also brought the dry. The plan of 24 months came in it was better deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to use

    Posted
    Talf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This LG is not the highest end model but it does a great job of cleaning. Love the fact that I can connect to my phone through wifi and walk away. It lets me know when the load is done. No need to listen for the melody. I know of some brands that don't allow you to change certain temperature settings. I have not found that a problem. Only thing I'm trying to figure out is why sometimes there is water in the dispenser after the wash is done. Maybe user error. I have washed a full size comforter with no problem. With my last washer I had issues where the center would not wash well, this does.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great performance!

    Posted
    LaundryMama
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I buy a lot of LG washer and dryers for property management. When it came time to purchase new ones for my family, I chose LG for reliability. This washer has amazing functionality, heavy duty or a speed wash. No problems with pods not dissolving or residue from HE. Very adjustable and length of time is great. The matching dryer with steam is top notch. Manny at Pico location was wonderful and have recommended him and this set to friends.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    Ppb25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I never thought I would love a washer and dryer so much. They are so quiet and barely vibrate. I have second floor laundry and, other than my dryer balls, I don’t even remember they are on. I haven’t tried the app yet so I can’t comment on that. The down side is how long the washer takes for one load but that’s pretty standard for HE front loaders so I can’t complain. I honestly wasn’t impressed with the quick wash but I think I had too much laundry in there for it. Overall though I am very pleased.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Completely incompetent installers

    Posted
    Theton
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First installers said they couldn’t install until we obtained a washer drain extension. They left the washer dryer in my daughters bedroom. Days later the second set of installers couldn’t install without a flexible dryer hose left without a solution saying they couldn’t install the washer and didn’t offer to come back. We then contacted a capable plumber who installed the washer and dryer without any additional equipment in 30 minutes! No idea why Best Buy advertises they offer specialty installation

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent House Warming Gift

    Posted
    RossW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought a brand new home with my family and clearly needed the laundry room essentials. Purchased this model in both the washer and dryer and have zero complaints. The capability of these machines is extraordinary, coming from someone who usually went cheap on this type of equipment in the past while in apartments, and the user friendly concept makes it straightforward. I am sure there are better ones out there but this is great for the money. Let's see how long they hold up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect washer and dryer!

    Posted
    vicky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this LG washer and dryer! It definitely is quiet. For both washing and drying. I'm one of the few people that enjoy the cute tunes it plays when it's done with a load. And its also wifi enabled to link with your phone. (Although i'm old school and prefer to manually set my wash/ dryer load). They get the job done well and i have no complaints. . . BUT ive only had them for about a little over a month, so we shall see. But so far i'm completely in love with them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LOVE IT!! LG washers and dryers are the Best!!

    Posted
    TheCookintheHouse
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After owning our front loading LG Washer for 16 years it was finally time to retire it! Got this matching set washer and dryer and couldn't be happier, they are quiet as ever and beautiful and clean our clothes perfectl!! Have been happy with our first LG purchase 16 years ago and plan on being happy with this one too for just as long if not longer! LG's are the best!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    Rose
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the first LG product I have purchased and am very pleased with the performance. It is easy to use and very quiet. Other reviews have mentioned lack of lighting on the control panel. This has not been a problem for me. I am especially impressed that the washer drum rotates several times (without water) to determine the size of the load. The amount of water used is based on the size of the load

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    Dolly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love my new LG front loader. It spins very well, has great selection of wash cycles. My only personal drawback was the panel being on the front and not on the back of the washer. It made it harder for the doors to close in the space we have it. Also, the fill drawer has water that stays in the compartments from previous wash cycle, not that big of a deal, you just need to tip the water out before adding detergent. I do love it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great washer

    Posted
    HappySappy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We weren’t sure how clean our clothes would be when we saw such a small amount of water in the machine. The washer definitely proved us wrong because our clothes have never smelled so clean! We also like how quiet it is. The only small thing we don’t like is the minimal amount of water left in the cup you put the detergent into. A quick dump into the sink and/or leaving the small drawer open takes care of that minor annoyance.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love it

    Posted
    AndrewPizzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Have had the washer for a few months now, works very well. Love the WiFi enabled feature/Alexa compatible. I can be upstairs and simply ask Alexa how much time is left on the washer so it doesn’t sit for an unnecessary period of time. Also love the fact that the SmartThinQ app pushes notifications when the wash cycle is complete. Really cuts down on the amount of time wet clothes are just sitting. Good washer overall, would recommend!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than the one before

    Posted
    bocabrits
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had LG front loading washer for 10+ years. Brand was pretty easy to service myself but that model had a problem trapping water in the door seal. New one has larger drain holes and a trick-catch that means the door is closed over without being closed-shut so it stops the drum getting musty when not in use. I could do without the IoT whistles and bells - seems I'm paying more for features I don't need and will only add to repair cost.

    I would recommend this to a friend