Customer Ratings & Reviews

I used a Kenmore Elite for nine years and loved it. So when we moved into a new house that had an old top loader, it was time to buy a new washer. My first choice was a competitive model by "E" company, but after a bad attempted delivery experience, switched to LG. After a month's use, I am really happy with the purchase. Washing performance is very good. With my old Kenmore, I had to pre-soak my socks in vinegar to get rid of foot odor, but this machine does an excellent job without the pre-soak. Wash times are 20-30 minutes longer than my Kenmore, but the shorter prep time and effort more than makes up for it. I use the steam function for heavily soiled clothes, but find that this machine does a good enough job even without using steam. The drum is very large - larger than my old Kenmore Elite, and easily fits a queen size comforter. Make sure though, that when using bulky items, you don't overload it with other items; if you do, it will spin at a low speed to protect the washer and your clothes will come out soaking wet. Also, I like to use the Water Plus feature because it uses more water during the rinse cycle - I prefer to make sure as much of the detergent is removed as possible. Installation was easy with a few caveats. Remember to remove the shipping bolts from the back of the washer - the Best Buy crew made sure to remind me to do this. Also, spend time to make sure the washer is level; this is done in two stages - first with a level when the washer is turned off, the final one during a spin cycle. Once you do this, the washer is extremely quiet during the spin cycle. I also like that the drain pump filter is readily accessible since I had to clean it a few times on my old Kenmore which required a fair bit of time to unscrew the cover plate, clean the filter, and put the cover plate back in place. LG has a reputation for reliability, so I hope this washer will last me a while. My old Kenmore lasted well over nine years, though I had to replace a couple of parts myself which was easy to do based on many online videos. So far, so good, and I recommend it. Also, the sales girl at my local store was good about advising me about the price match guarantee since I bought it a week before the Memorial Day sale went into effect. Best Buy was great about honoring the price match guarantee.

Needed a new washer. Mom had purchased the same pair. Happy with or purchase

Washer works great! Clothes come out very clean. Many options for cleaning.

So much quieter than my old washing machine! Love the Child Lock option.

Easy to use! Very quiet and does a great job! Quick cycles are great!

Very happy with my purchase considering all of the options. Have heard many good reviews about it.

Too little water and too long to wash cloths. Must dry door and the rubber inside yourself.

Have had 3 sets of LG machines - will continue to use them. Quality is good & price is reasonable

Plenty of options, great looking machine, good price for the machine compared to other machines

I am very pleased with the purchase process and the delivery .

Great price Free installation and delivery peace of mind

This washer offers a better wash because of its large tub

excellent product. installation was timely and efficient.

Great lg products, never had a front load washer before.

Good choice would choose lg again good customer service

Washer leaks like crazy, dont ever buy this washer you have been warned. Washer itself washes good but the leaking will ruin your house. IF ANYONE WANTS PROOF I HAVE VIDEOS AND PICTURES

I like it very much, the only drawback is it vibrates more than I would want to.

great washer,,great washer for the price, awesome!!

This washer is great, it has many different cycles

There was still a lot of soapy water in the machine after the whole cycle of washing,rinsing and extremely high speed spinning. It just couldn't drain properly. The clothes were soaking wet and I had to squeeze the water out by hand. Called LG tech guy, they couldn't fix the problem. They said it was probably because I put too much detergent in it, but that was not the case. The machine will have water left even with no clothes in it. I regret I didn't read the two reviews that had given 1 star. We had the same problem. .Had to return it :(