Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $472.99
Clearance
The comparable value price is $944.99

Customer reviews

Rating 4.6 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the 4.5 Cu. Ft. 12-Cycle Front-Loading Washer with Steam's cleaning performance, quiet operation, and ease of use. Many appreciate its larger capacity and the variety of features available. However, some users have noted issues with the door seal, including potential for moisture retention and subsequent odor. A few customers mentioned the need for regular cleaning to prevent unpleasant smells.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,452 reviews
  • Rated 4 out of 5 stars

    Stacked!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have stacked my units. Washer does shake a little, but good overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noisy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had repair person out to house several times the washer vibrates like crazy. Very disappointing. Sound like the washing machine is rattling apart. Not happy. Even paid to have our floor reinforced with cross beams. Bad design

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement washer for a 14 year old LG front loader. A few things noticed immediately. 1) Wash cycle is a little louder, 2) Water intake on/off is more sudden making pipes noisier, 3) It holds a LOT of laundry, 4) Vibration is minimal and 5) LG should be shot for their end of cycle tune. The machine is easy to use with plenty of cycles and options. As noted, it holds a lot of laundry - a really full load is almost too much for the dryer. Our laundry room is on the second floor and the greatly lessened vibration means the house no longer shakes in a spin cycle - even with a full load of towels on high spin speed. The washer is really good at getting the clothes clean while still being gentle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works well. It stacks with the dryer we owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the newest model washer of the same as we already had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love this washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and I also love the price awsome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer just shy of three years when the bearings went, loved it while it worked, thank goodness we had purchased Geek Squad Protection as I now have a new machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg have to do something with this machine. I feel so bad because I bought the machine year and a half ago and stink and I try everything but don’t work. Please save your money don’t buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water Pump dead

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely two years old and water pump went out. Thought it had a 10 year warranty. The warranty only covers the motor and won’t even cover the labor. Pretty sad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fleurdelyss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is causing so much trouble. it makes a lot of noise like banging noise, in the pipes. do not recommend at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    LG Front Loader Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace my LG washer from more than 10 years ago. They do not make them like they use to. The wash cycles take longer, there are options for everything but are not what I want or need. I also don't think it cleans as well as the older model. I opted for this model over a different brand it was a bit cheaper however if I were to do it again, I think I would have switched brands.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible! Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm on my second replacement in 30 days waiting on appointment to look at getting a 3rd one or a return on a different set if this is truly this loud and rough running I'd stay away maybe I have a bad batch of units but so far loud noisy moves while running on rinse and spin cycles just rough all around looks great . Beyond that too low and being so low you gotta wipe the seals and door dry every single use or mold and smells start well for an extra 300 pedestal you need kinda sucks cause they come low you need them so far I'm frustrated with my entire experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Vibrates a lot

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrates a lot during spin cycle, almost shakes the room. Not happy at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think it was defective, many problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all to LG quality, noisy, moved, suds left in

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      First, allow me to thank you for purchasing our appliances and becoming part of our LG family. We hear your voice and appreciate that you've taken your time to share your important performance experiences. If you have not already, Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA so we can help you with this. ^CP LG

  • Rated 1 out of 5 stars

    Drain Pump Issue

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years, I needed to replace the drain pump! Great job LG!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Best Buy experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far four unsuccessful attempts to install equipment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great options mine came defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sad but mine came defective so this might not be a fair review. The options worked great but mine had a very foul odor even after 13 washes. The suds and the water also pools on the rubber by the door. I replaced it with a different washer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Highly recommended but defective out of the box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installation per instructions, washer began filling with cold water as soon as water supply was turned on, before washer control was turned on. Cannot recommend a washer with a defective water valve.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a low review due to the fact that we bought the washer and dryer plus pedestal washer and when received first the washer came damaged and had to return it and them the pedestal washer came damaged too and same thing sent it back. Also on the appointments the deliver crew came after the 4 hour window

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Highly Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - life's good. This is very true. I initially purchased a Samsung frontload and it malfunctioned week one. I have had the LG for 3 weeks now and could not be happier about the quality. Clothes come out fresh and clean. Many options to choose from for all clothing type purposes. The steam option works well. It is also very quiet when washing which is a nice bonus. Easy to use. Highly recommend.

    I would recommend this to a friend