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Customer Ratings & Reviews

LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Washer with Steam - White-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 19 reviews

  • 20%
  • 10%
95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-19 of 19 Reviews
  • Rating: 3 out of 5 stars

    Quick but noisy

    Posted
    Brutus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I opted to replace my Samsung front loader with the new LG. It came highly recommended, but most reviews were based off the old discontinued model. I have noticed the washer is much quicker than my previous washer, but I have also noticed it is much noisier. The fit and finish feels cheaper also. The front door has some play and feels like it isn't all the way closed. The top sits flush, but the bottom can be pushed in. The wifi feature is nice, but wouldn't setup on my iPad. Luckily I was able to complete setup on my Android and access it then from the iPad. I do find the unit extremely noisy. It sounds like there are rocks tumbling even when just doing a small load of tshirts. The drain is easy to access, but so low to the ground you can't actually drain any water out before opening the access to remove any debris so water gets everywhere. I also refuse to pay their insane prices for their basic pedestal to raise it to a reasonable height. The new display panel is difficult to read and seems to have a delay on the touch controls so you stand there for a second wondering if it actually registered the button push. Overall for the price I have a difficult time recommending the unit.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We appreciate your review of the WM3900HBA. This issue with the unit being noisy doesn't seem quite right. Sometimes issues with noises can result from the shipping bolts being left in the unit. We would be happy to look into this further with you. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rating: 5 out of 5 stars

    Simply the BEST!

    Posted
    BigBadDad
    • My Best Buy® MemberMember

    We have had this LG Washer for about a month replacing our 15 year old LG. This is a workhorse. Clothes come out SUPER CLEAN...spotless! It is by far the quietest washer I ever heard running. I didn't even know the spin cycle was spinning. Clothes come out 90% dry saving on the electric & time in the dryer. I am very picky and rarely rate a product. The buying experience from the Gastonia BestBuy was exceptional. Thank you Fernando!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plenty of load capacity

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Upgraded to this from a very old set of whirlpool top loaders. First time owning a front load machine and couldn't be happier. Where it would take me all day to finish laundry in my old machines, I can usually have everything done before lunch now. I love getting the notifications that the cycles finish through the app so I'm not guessing and having to walk up and down the stairs every 30min.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast wash cycle

    Posted
    Gary214
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My last washer would take 30 plus minutes to finish a wash cycle. This machine, with turbo wash, rarely takes longer than 15 minutes. At first, when the cycle was finished, my garments were more wet than I would have liked. I increased the spin speed and I no longer have that issue. Also, so far, the phone app performs the advertised functionality. I would recommend this washer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Satisfied! Great Machine.

    Posted
    fordstack
    • My Best Buy® Elite Plus MemberElite Plus Member

    I replaced an older LG washer with this model and it is everything I had hoped it would be. It does an excellent job at cleaning clothes and is also gentle. The app works great and sends me an alert when the cycle is finished. It is by far the quietest washer I have ever owned. I stacked it with the matching dryer and love them both.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so great

    Posted
    Brian
    • My Best Buy® Elite MemberElite Member

    Well it's just been a week, but so far this matching washer/dryer pair have been great. Really quiet, and we have yet to try quiet mode. Washes so much faster than the 10-year old GE it replaced. We disabled push notifications on the app, but it's still nice to have the app for registration, diagnosis, and reports.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and Clean

    Posted
    WashingMama
    • Verified PurchaserVerified Purchase

    Only had two weeks but washer is getting clothes clean and quickly. Turbo wash feauture seems to be working well. Washer is much better than previous top loader that was only four years old

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade

    Posted
    Spezoinks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great upgrade to my new home. The steam function works very well for a quick refresh. Also have it connected to my google home which is nice to know how long is left on a cycle, etc.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Looks great. Really gets the clothes clean. Black stainless looks great. Wife loves the melody signal rather than the normal buzzer sound

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Washer

    Posted
    Bear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The best washer I have ever used. Does a fantastic job of washing clothes with less water and detergent. I quiet and very easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    BigErn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very efficient. Quiet. Connects to WiFi. So cool to get notifications on my Apple Watch. Downloadable cycles too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful washer

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This washer works great, very quite, automatically adjust time to wash depending on weight

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Working great

    Posted
    Sean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Quiet and efficient equipment. The staff was very helpful and the install was quick

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for first home.

    Posted
    Brit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Amazing product! Easy to use. Was able to start using it immediately.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great front load washer so far no issues

    Posted
    Marc
    • Verified PurchaserVerified Purchase

    Washer is easy to use and clothes come out nicely washed

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Lsamuel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great.... Work good.i dont have no issues with the product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    nice clean modern look

    Posted
    george
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a nice modern sleek look to our 11 year old washer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Energy and water saver

    Posted
    Lily
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Easy to use . It has cool features and gets the job done

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Efficient and quiet washer!

    Posted
    Rosie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I highly recommend this versatile washer. Amazing!

    I would recommend this to a friend