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Customer Ratings & Reviews

LG - 4.5 Cu. Ft. 14-Cycle Front-Loading Washer with Steam - White-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 34 reviews

  • 20%
  • 10%
97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 34 Reviews
  • Rating: 3 out of 5 stars

    Quick but noisy

    Posted
    Brutus
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I opted to replace my Samsung front loader with the new LG. It came highly recommended, but most reviews were based off the old discontinued model. I have noticed the washer is much quicker than my previous washer, but I have also noticed it is much noisier. The fit and finish feels cheaper also. The front door has some play and feels like it isn't all the way closed. The top sits flush, but the bottom can be pushed in. The wifi feature is nice, but wouldn't setup on my iPad. Luckily I was able to complete setup on my Android and access it then from the iPad. I do find the unit extremely noisy. It sounds like there are rocks tumbling even when just doing a small load of tshirts. The drain is easy to access, but so low to the ground you can't actually drain any water out before opening the access to remove any debris so water gets everywhere. I also refuse to pay their insane prices for their basic pedestal to raise it to a reasonable height. The new display panel is difficult to read and seems to have a delay on the touch controls so you stand there for a second wondering if it actually registered the button push. Overall for the price I have a difficult time recommending the unit.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We appreciate your review of the WM3900HBA. This issue with the unit being noisy doesn't seem quite right. Sometimes issues with noises can result from the shipping bolts being left in the unit. We would be happy to look into this further with you. So that we are able to gain more insight and research what assistance may be available to you, we request that you reach out to a specialist via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rating: 5 out of 5 stars

    Simply the BEST!

    Posted
    BigBadDad
    • My Best Buy® Member

    We have had this LG Washer for about a month replacing our 15 year old LG. This is a workhorse. Clothes come out SUPER CLEAN...spotless! It is by far the quietest washer I ever heard running. I didn't even know the spin cycle was spinning. Clothes come out 90% dry saving on the electric & time in the dryer. I am very picky and rarely rate a product. The buying experience from the Gastonia BestBuy was exceptional. Thank you Fernando!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washing Machine

    Posted
    LaundryLady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Since delivery, I've been really putting this machine through it's paces (catching up on loads that had accumulated since my previous machine died), and I'm loving the performance. The TurboWash option is really great -- clothes come out clean in less than half the normal time. I've been using it for workout clothes as well as gardening clothes, and no problems so far. The machine is really quiet, and works well with my stacked dryer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plenty of load capacity

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Upgraded to this from a very old set of whirlpool top loaders. First time owning a front load machine and couldn't be happier. Where it would take me all day to finish laundry in my old machines, I can usually have everything done before lunch now. I love getting the notifications that the cycles finish through the app so I'm not guessing and having to walk up and down the stairs every 30min.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast wash cycle

    Posted
    Gary214
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    My last washer would take 30 plus minutes to finish a wash cycle. This machine, with turbo wash, rarely takes longer than 15 minutes. At first, when the cycle was finished, my garments were more wet than I would have liked. I increased the spin speed and I no longer have that issue. Also, so far, the phone app performs the advertised functionality. I would recommend this washer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Satisfied! Great Machine.

    Posted
    fordstack
    • My Best Buy® Elite Plus Member

    I replaced an older LG washer with this model and it is everything I had hoped it would be. It does an excellent job at cleaning clothes and is also gentle. The app works great and sends me an alert when the cycle is finished. It is by far the quietest washer I have ever owned. I stacked it with the matching dryer and love them both.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so great

    Posted
    Brian
    • My Best Buy® Elite Member

    Well it's just been a week, but so far this matching washer/dryer pair have been great. Really quiet, and we have yet to try quiet mode. Washes so much faster than the 10-year old GE it replaced. We disabled push notifications on the app, but it's still nice to have the app for registration, diagnosis, and reports.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best washer on market!

    Posted
    Franky
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Had LG always before and switched to Samsung. Got rid of it, never will I ever buy a different brand of washer & dryer. Best brand on the market today for the money.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    We like our new washer

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    However, our old washer of the same capacity could wash and dry our heavy rugs. Our new LG dryer will not. It kept stopping and warns of uneven load. That never happened to our old Whirpool dryer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quick and Clean

    Posted
    WashingMama
    • Verified PurchaserVerified Purchase

    Only had two weeks but washer is getting clothes clean and quickly. Turbo wash feauture seems to be working well. Washer is much better than previous top loader that was only four years old

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great upgrade

    Posted
    Spezoinks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great upgrade to my new home. The steam function works very well for a quick refresh. Also have it connected to my google home which is nice to know how long is left on a cycle, etc.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Like it so far

    Posted
    Edith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I miss having an interior light. I have not been able to figure out how to set up a cycle on my phone to download to the machine, but not a biggie so far...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The best washer I’ve ever owned!

    Posted
    Ktkrn1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I did my homework and researched before making this purchase. I am very pleased with this front loading washer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Looks great. Really gets the clothes clean. Black stainless looks great. Wife loves the melody signal rather than the normal buzzer sound

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Washer

    Posted
    Bear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The best washer I have ever used. Does a fantastic job of washing clothes with less water and detergent. I quiet and very easy to use.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great clean

    Posted
    Tommy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had a few shirts that would not get clean in my old washing machine and with this LG they are now wearable! Quiet and efficient too.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good capacity and features

    Posted
    DadB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Between the size and speed it has reduced the number of loads we have by 50%. The additional washing cycles also has been beneficial.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good so far

    Posted
    Marlon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was originally thinking of getting a larger washer but went with this one. Good features and the washer cycles are excellent

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome

    Posted
    BigErn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very efficient. Quiet. Connects to WiFi. So cool to get notifications on my Apple Watch. Downloadable cycles too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Washer

    Posted
    coachkevm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Needed a washer that would fit into our laundry room and this was the perfect one. Easy to use and works great!!

    I would recommend this to a friend