Customer Ratings & Reviews

This washer/dryer is amazing, full size easy to use and very good looking. It has all the cycles and options you could want. We love it, makes our life so much easier!

First impressions, this is just a beautiful set. Our previous set we got used from my son and while it worked fine, was just getting old and we thought we would splurge. Very happy we did. Oddly there are not that many options for stackable washers and dryers. Guess this set up is not as popular? Being stackable though, the set takes up so much less space, love that part. I also plan to build it into a wall, so this set up will work out very nice. Bestbuy delivered it free and took it downstairs into the basement. So glad they did, I sure would not want to do all that. The delivery person also went over some things, he seemed to know the unit. It comes all assembled. You just need to remove a couple shipping bolts, hook it up an it's ready to use. Of course the dryer has a water hook up, so I did need to get a splitter and extra hose, no big deal, I knew that. Has Worked almost perfectly from the start. While it has worked well, as I said it is almost perfect. The only small issue I have is the dryer. It is a smart dryer, so it decides when your clothes are dry. Seems like a good idea, and an energy saver, but I find that some times the clothes do not always all get completely dry. You can feel some to be slightly damp. Not wet, just very slightly damp. You can try running it again, but it will just decide the clothes are dry and be done. Maybe runs for a minute or so. I always turn the heat setting as far up a it goes, and can not see any other setting, so guess that is the tiny flaw in the dryer. Not terrible, just trying to be detailed. Also, I rarely use the refresh feature, think that is what they call it, with the water hook up for the dryer, so not sure how to use that. It's not easy to figure out. Small thing though. Only other concern is, if it ever breaks, how expensive it will be to fix. But when you get fancy stuff, I guess that is part of the deal? Fingers crossed I won't have any issues. Put plenty of loads through it so far and no problems. Overall, we do love this unit. It is beautiful and works great. Would recommend.

Love this LG laundry tower! I had the LG cherry red front loader washer and dryer for 17 years prior to purchasing this unit and had no problems at all. Gave it to my son as it was still working fine. This Lg laundry tower is beautiful in the black stainless, it is compact, stacked and so sleek with the flat control panel. I couldn’t be more satisfied.

Fit in a cuboard, leaving a lot of valuable space , Quiet and simple to use, Should have this a long time ago, ideal for small houses.

The LG WashTower is an elegant washer / dryer piece of equipment. It is quiet and does a great job cleaning clothes. The space saving aspect of the machine is appreciated and not reaching for controls like most stack set up is really nice. The washer and dryer tubs are full size, so there is no compromise in what they can hold compared standard side by side units. Best Buy did a great job delivering, hauling away old machines, and installing the WashTower. The installers knew exactly what they were doing and were in and out in not time.

Have had this machine for about a month now and so far it has worked well. Both the washer and dryer do their jobs above what we expected. We only had space for a single machine so this worked perfectly. It is very quiet and the controls are intuitve. Its on the pricey side, but we think its worth the extra costs. It looks very classy. The only issues I have are 1) the doors are permanently hinged on the left side, which may be a serious issue for some, and 2) the washer door sits very close to the floor, making it hard to load without kneeling down. I was told the machine can't be put on a pedestal. Otherwise, I would have given it 5 stars.

I bought this unit in August of 22 was 2299 at the time on sale. Ordered it had it in 5 Days not bad! This unit runs quiet and smooth. Seems to do a great job with out any issues so far! There would only be a few things i could complain about but nothing is 100% perfect but still would buy again and recommend to someone with low space. This has about any feature a person would want it darn near does it all. Its cleaned any big bedding or clothes ive thrown at it with ease.

Perfect stackable washer/dryer combo for apartments and full size house, the machine quite and user friendly, and the additional smartphone app makes it even easier to use.

Beautiful unit and very efficient washer dryer combo, beware that if your planning to move this unit up a set of stairs it is very heavy! About 325 If I remember correctly. It took a dolly and 3 strong dudes to maneuver this beast of a machine up two flights of stairs. Best Buy says they can move this unit around your house to your liking but the guys delivering will say otherwise and leave it at the bottom of your stairs. Besides that unit is very nice with tons of functions, I would recommend it.

Quiet, efficient, easy to use. I like the color, looks like a spaceship.

This is a great combination washer dryer for tight spaces. It’s fast, efficient and relatively quiet. I like the Wrinkle Guard setting and the WiFi control is very convenient. Having both appliances in a single, integral housing minimises rattle and vibration. The colour and aesthetics match our other things nicely. It’s isn’t cheap but that’s for a reason - nice things cost money. Highly recommended.

The washer and dryer are easy to use and do a great job! It is quiet, and yes, the dryer suggests settlings for you. We have struggled connecting the unit to WiFi and our installation experience was a nightmare. However- the units were worth it so far!

I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

Quiet, efficient and space saving. What more can you ask for when the roduct works better than you exect.

Last year I had looked at buying this unit as Best Buy had an open box at a discount. I second guessed myself and the unit was gone same day. This time when my washer finally gave out I went back to Best Buy to find another unit on sale with only a minor blemish so I jumped on it and glad I did. This unit is so smooth and quiet and does an amazing job on the laundry. I’m amazed at how much faster it washes clothes in cycles that took a 1/3 longer it seemed on my older front load. Drying time is also improved. I like the central controls for both units in the stacker and the Smart ThinQ app and notifications are very helpful with our laundry on a separate floor of our home. Attention to detail seems very good and quality as well. I like that I can upload various custom programs for laundry which allows you to customize around certain laundry types or formats you do that aren’t one of the standard modes. All in all very happy thus far with the unit and actually very weird but I do enjoy doing laundry again where before was a burden now seems to create more excitement and much easier being able to take finished laundry out at eye level and not bending all the time! Great unit LG hopefully this holds up for a long time. I did go with the Best Buy Total Tech service so feel that level of protection gives some peace of mind. Also kudos to the Best Buy team, the salesman Jose that helped me with this purchase and the delivery guys that did a great job moving old out and new in on our second floor laundry room.

The two young men who delivered the laundry tower were very professional. They were extremely diligent about delivery and set-up, and they were careful not to damage the floor and walls in our new laundry room. As for the product, we love it. It’s perfect for the space available to us and the unit is easy to use. We particularly like the variety of settings to accommodate different loads of laundry.

Great product! Looks beautiful, works great, such a beautiful upgrade

I needed a compact integrated unit to fit in a small closet space in my apartment. The LG washtower fits perfectly, and looks faaaaar better than the 15-year-old top load model I had before. I couldn't find anything else that looked as nice and I didn't want to stack separate units with controls awkwardly near the ceiling. The LG works faster and quieter than my old model and holds much more clothes. I appreciate the energy and water savings but I have not owned it long enough to validate those savings claims. I also have not used the wireless connectivity yet, and I probably won't because I distrust the security of Internet-connected consumer goods nowadays. The steam dryer function is pretty cool though, and I'm looking forward to steam sanitizing my pillows and masks. Overall, definitely recommend so far and I hope it holds up over time given the price. I actually look forward to washing clothes now (and not just because COVID has drastically lowered my expectations of "fun")!

Wonderful product! Quiet, quick, relatively intuitive, and stunning looks. My girlfriend and I love our purchase, installation from BB was quick and easy. Not a knock on the product but the delivery window was initially 6 hours which BB said the delivery company would call the day before and narrow it to a 2 hour window, they never did. Not that big of a deal for us as we were able to make it work, but definitely worth noting