Customer Ratings & Reviews

Everything about this washer/dryer combo is fantastic. The unit is very quiet and runs efficiently. Only issue was with installation. It took 3 Best Buy teams to come out and install correctly. The first group didnt want to even deliver it (stood in our door and told us no) but did it anyway, they left a MASSIVE piece of styrofoam under the unit so it was super loud for the first few washes until we could figure out the issue. Second Best Buy team to come out at first refused to move the unit to look, but when they did they were able to remove the item, however they were no longer able to properly fit the unit in our closet and the door no longer fit. WE finally got a third team out who explained to us WHY they were unable to move the unit again and now we must find an alternative to the original accordion door. Overall the product is great but Best Buy deliver service is not, definitely find an alternative for delivery if you can.

Our recent purchase of the front loader LG washer and dryer was certainly a good buy for us. Both machines are nice and quiet. Our laundry room is on the first floor so no more noises when doing laundry. The washer really spins the items dry which makes drying time much shorter too. Not only are both the washer and dryer efficient, the laundry gets done faster than before.

Very quiet and efficient. Wash and dryer cycle selections are easy to understand and easy to operate. We went from a side by side washer dryer unit to this stackable one. Saves space in our laundry room and allowed us to build a large storage cabinet next to it. Can wash a king comforter - a little tight though.

Good looking easy to use. Lots of space for blankets and clothes.

So far, so good. My fiance and I just bought our first home with a very tight laundry closet. A stackable unit was the only thing that made sense. Super happy so far with the unit. It is quiet, cleans and dries very well. Our laundry closet is attached to our living room, but with the laundry door closed we can barely notice when the unit is running. Lots of space for big loads, blankets, bedding, etc. Nice features too. BestBuy install process was very easy-- they showed up on time, quickly got the unit inside and hooked up, and tested the unit to confirm it worked properly with no leaks. Good experience overall.

Units are sleek, combined control panel is nice and seems to clean very well. Biggest complaint is so many of the cycles are app driven that if you do not download and use it you miss many of the features. I would knock a 1/2 star off for this. The app telling you when laundry is turns out to be a nicer feature than I thought so the apps notification will stay on. Unsure when the supposed AI kicks in for the dryer to recognize what was done in the washer as I don't have time to read the 1" inch manual that came with it. Seems like a good deal if purchased on sale. I'd recommend as a stacked unit in a tight closet with techs who tell you rhey can't get regular stacked units in place.

Been using it for 2 weeks now! Works great and really quiet. Easy to use

LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

This is a nice set. Controls are set in the middle and easier to reach!! Big help for me. Isn't it always the case that you have your machine die and are in a panic to find a replacement? This set, which is all one and attached together was a nice choice. I loved my Maytag Duet and it made it to 10 years with no issues. I like American made, but due to availability of stackables, went with an LG. I really like that the controls are easier to reach, as other stackables, not one unit, are set at the top and for someone height challenged, it was always an issue. Nice and quiet, with controls that are simple to figure out. I am pleased with my quick decision!

Love the design, works great so far. A lot quieter than our last Washer and Dryer.

This sleek combination appliance has been even better than expected. The controls are located between the top dryer and bottom washer, so visibility and ease of setting are perfect. Both washer and dryer are remarkably quiet. The washer tub has a large capacity. I would caution anyone who is replacing an existing appliance to check their electrical outlet for their dryer. Mine had the necessary 4-prong outlet, but this new dryer plug has one prong that is L-shaped at the end. I had to change my outlet to accommodate the plug.

I have been using this over a month now and so far, I love it. My clothes are coming out cleaner with this front load washer. Buttons for both washer and dryer are easy to reach and read and I can reach the clothes in the top dryer. It’s also pretty quiet and handles a large capacity.

Pros: Holds large loads Controls in the center, easy to reach Quiet Cons: Only one - there is a drainage tube that has to be emptied after every use. It is located at the bottom of the tower. If you have mobility issues this could be a problem. You have to crouch on the floor to reach the drain. For us old folks this could be an issue. Seems there could be a better way... It’s a pain in the “A”!

Sleek design, energy efficient and relatively quiet. Great performance.

I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

I am so happy with this wash tower. It's quiet, efficient, looks GREAT in our mud room, and I love how it gives you an indicator of when something is off. Such as a small load, or you need to clean it! This is mine and my husbands first LG appliance and if they work as well as this, then when we finish remodeling our house I want to get all LG throughout the rest of the house!

Love my new washtower! Works beautifully, fast, efficient. Read the manual, be aware that filter drawer bottom left corner of washed should be cleaned/drained every few weeks, and be sure to tighten drain and basket plugs well! We had a little flooding because was not done well. But not the machine's fault! Does a lot of laundry in a little space, great capacity, controls so easy to use. You'll love it!

Have had this LG Washer-Drier tower with steam and built-in intelligence for about a month. It replaces our previous 11 y/o side-by-side LG washer/drier combo. The capacity of both washer and drier is the same as the previous machines,but the laundry room feels far more open and functional. The controls are at a convenient height, and there is less back strain doing multiple loads. Both washer and drier are very quiet and clean the laundry well. Haven't tried the steam feature yet.

We've been using our WashTower (electric) for over eight months now. There's just the two of us retirees using it. At first we didn't know what to make of this machine, as it was different from any other machine we've had. It starts and stops a lot during its cycles, which apparently is normal. It is fairly quiet, uses surprisingly little water, and seems to get our clothes clean. One thing I dislike about the machine is not being able to just directly dial in the settings I want. There are several presets available, so if you don't want to think about anything just select one of those and walk away. But if you want something different, you have to load a clunky app onto your phone. You open the app, select from among a bunch of different choices, and send it to the washer via wifi. For example, I do tie-dye and need a spin-only cycle. I was a little annoyed to learn that I could not choose that option directly on the machine, but have to use the phone app. And I have to do it every time I want that cycle. The dryer works pretty well. It has several presets, and the machine's default is to leave the clothes just a little damp. You have to set the dryness level higher if you want them totally dry. You can also do custom dryer settings, but you can't just punch in the amount of time you want. A default time appears, then you can select Less Time or More Time in 5-minute increments. I find that rather clunky. So the machine isn't perfect, but overall we are satisfied with it.

I've had this purchase for past year and am very satisfied with it - multiple options available for washing AND drying and doesn't take up the space the previous wash/dryer I had before. The machine runs quietly and easy to clean. I would recommend it to a friend.