Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,682 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Better than expected
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the unit. Its quiet, efficient and saves so much space.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am usually an avid review reader but I needed a washer and dryer that could stack and fit into a limited space and this fit the bill. I was a bit nervous because I could not find a single review online or any sort of commercial detailing and describing everything that it does and the fact that it was just released. Well, I’ve been so happy with this unit! I have, literally, sat down and turned the drum lights on and watched it work it’s magic. The clothes came out clean, it shared the wash information with the dryer so that the timing and temperature were correct, and it is SO quiet. The spin cycle reminds me of the turbine engines on an airplane when they start to get going and when they slow down. I was waiting for the laundry to shoot out of the washer and go into my neighbors apartment. My only two minor complaints are that the washer does have that new washer smell and it hasn’t come out yet and then the dryer cord.. I highly recommend you plan on a 10 foot, 4 prong, cord if you’re outlet is lower to the ground.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is such a wonderful set. Very quiet, very easy to use. And so attractive. I purchased through Best Buy and got delivery within days. No complaints.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a compact, no-nonsense washer dryer. You can customize functions or keep it simple. I bought this for my 83-year-old mother and she loves it. Buying from Best Buy took me less than five minutes and appointment was within the week for installation . Install team was terrific. They hauled off the old unit and installed the new unit in 15 minutes time without a scratch. Best Buy does require you to buy all new Supplies in order to qualify for free installation. However, if the install team does not deem that you need it, you can return the unused parts, Would not hesitate to buy from Best Buy again.
Great looking combo machine that truly does it all
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We made the decision to buy the WashTower due to space utilization in our laundry room. Despite having a large laundry room, we wanted to utilize the space better and install a steam cabinet (also by LG). However, what we have discovered is that this unit exceeded our expectations and is no more hassle than the normal two units side by side! There was a little confusion with setting up the app, but we worked through it and it works very well (such that my wife can message me to put the clothes from the washer to the dryer when she is out, as she gets a notification that the wash cycle is done... Is this a good thing? LOL :-)
Anyway, the controls on the panel are clear, simple, and easy to use. The washer works extremely well, with clothes coming out half dry with the high speed spin, and very fresh smelling (i.e. the rinse cycle works very well). The dryer is very efficient, but we have noticed that very large bedding items can remain a little damp in the middle, but this was true of every unit we had before). The issue being that even while tumbling, there always seems to be an area of the duvet that remains tangled, and thus holds a little more moisture).
But, overall we are extremely please with our purchase! Oh, and one last point... When you buy this unit, get the extended warranty, as it's effectively half price! Because buying one unit that both washes and dries, you only pay for the warranty on one machine, not two warranties for two machines! That was another plus! I'd recommend this unit to anyone, especially as it makes life more efficient with the notifications, and the machines stay active more often, with less wait time between loads.
A great combo machine that truly does it all. And looks fantastic doing it!
This reviewer received promo considerations or sweepstakes entry for writing a review.
This all in one stackable with the dryer controls right above the washer controls is A Huge selling point and dry convenient! It has all the space saving without sacrificing any features. The fact that the washer and dryer communicate dry you Do Not need to set the dryer setting is smart and spot on. It is very quiet, had a sleek design and the features are too many to mention. The doors close tightly and easily. Plus, it id much less than buying separate units and has wifi technology built into the units. I don't see any downside to this combo unit... If you can get one don't hesitate to do so!
Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great Unit- App is not
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hands down- one of the best combo Washer/dryers out there. On top of it- this unit does not take too much space. Love the finish touch to it.
Using it- could not be simpler. The washer will communicate with the dryer to setup the optimal program for your clothes.
Steaming- is another great feature. it will remove hard stains from clothes and the dryer can refresh it in a few minutes. The fast wash takes around 35 minutes to wash your clothes.
The only reason why i am giving it 4 stars is the App. For some reason I can't setup the wifi to work non stop. Tried changing my password to not include special characters and still nothing. I need to reconnect the unit every time if i want to download new cycles and even with that- sometimes it does not work. LG help support is useless. Need to contact geek squad and let them figure this out.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washtower has been in our eyes since we first saw it on display. We've had nothing but a great experience with all of our LG products. This was purchased as part of a laundry room remodel, to take advantage of the smaller footprint this unit offers. It replaced a pair of Samsung units that were aging and starting to become unreliable. So far, these get clothes cleaner, are 100% quieter, and make for better use of the space we have allocated for laundry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love it. It is so easy to use. Very smart and fits tight spaces.
We have a very limited space in our laundry room and the best options we had was this laundry tower and a combo from Samsung. I am so glad that I chose this unit over the other one.
After installation and use for few cycles,it detected wrong hose connection and sent me a notification from LG phone app. Best Buy came in and confirmed/ fixed the issue.
I will always buy LG appliances with no brainer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this machine! Easy to operate and it picks the best cleaning for clothes and time durations. Doesn't overheat dry clothes or lets meldew if stop early .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.
This reviewer received promo considerations or sweepstakes entry for writing a review.
First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is great I love that it has a light so I can see the inside f both washer and dryer to make sure all my items have been removed. Its so quiet compared to my last stackable. It plays a little tune when the cycles are done. The only issue we had is our plug is on the ground and the cord was short by just 3 inches to plug it in upon delivery it came with a 6ft standard dryer cord. I had to purchase a longer one from Amazon and have the geek squad back out to change out the cords.