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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2682 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,682 reviews
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in August of 22 was 2299 at the time on sale. Ordered it had it in 5 Days not bad! This unit runs quiet and smooth. Seems to do a great job with out any issues so far! There would only be a few things i could complain about but nothing is 100% perfect but still would buy again and recommend to someone with low space. This has about any feature a person would want it darn near does it all. Its cleaned any big bedding or clothes ive thrown at it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are easy to use and do a great job! It is quiet, and yes, the dryer suggests settlings for you. We have struggled connecting the unit to WiFi and our installation experience was a nightmare. However- the units were worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG stacked washer/dryer perfect fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer/dryer combo. This unit has the controls in the middle so you don't have to be very tall or use a step stool to reach them. Vey easy to use. Cleans and dries the clothes or anything we put in it. Have not had any issues so far. We bought it because our laundry room is not very big and had problems with side by side units that where blocking the backdoor. This is perfect for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for us. Controls are easy to use, I love that both machines light up so you can see what you’re doing, nice and quiet, washes/dry as well. Handled my quilt just fine. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency, Noise level

    Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, easy to use. I like the color, looks like a spaceship.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit and very efficient washer dryer combo, beware that if your planning to move this unit up a set of stairs it is very heavy! About 325 If I remember correctly. It took a dolly and 3 strong dudes to maneuver this beast of a machine up two flights of stairs. Best Buy says they can move this unit around your house to your liking but the guys delivering will say otherwise and leave it at the bottom of your stairs. Besides that unit is very nice with tons of functions, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saves space, little noise, does not spoil clothes,bright light, sensitive control sensor. recommend to buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG wash Tower is a great size, has great features, and is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency, Noise level

    Rated 5 out of 5 stars

    So Far so Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes well and handles king size blankets with no issue. It cleans towels well and is pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Great Space Saving Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laundry center as we are remodeling our laundry room and bathroom area. With this all in one stacked unit we were able to greatly increase the size of our bathroom space and allowed us to add a shower unit. The LG wash tower is doing a great job with the laundry as well.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Great washer/dryer tower.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combination washer dryer for tight spaces. It’s fast, efficient and relatively quiet. I like the Wrinkle Guard setting and the WiFi control is very convenient. Having both appliances in a single, integral housing minimises rattle and vibration. The colour and aesthetics match our other things nicely. It’s isn’t cheap but that’s for a reason - nice things cost money. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency, Noise level

    Rated 5 out of 5 stars

    Lg washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the LG wash tower for a month, very quiet and easy to use with ai. Love the sleek looks. Clothes come out nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and efficient

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a while before choosing this wash tower. With the space we had, we needed a stackable option, and this one seemed by far the best. The buttons in the middle are so convenient and I can control it from the app. I can check from anywhere if I forgot to stop the dryer and stop it if needed. It also reminds you when it's time to wash the tub. Lots of space too, I've washed our very large area rugs with no issue!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable washer and Dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saver and functionality. We typically had stackable washer and dryer. Was a little worried about buying a setup where it's factory attached. Best way to go. Outstanding performance for the last two year.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Finally lrg cap stacked laundry for short people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size

    Rated 5 out of 5 stars

    Space-saving connected washer dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! We live in a very small home, so every square inch of space I can reclaim is appreciated. This integrated/stacked washer/dryer is about the smallest full-sized unit you can get, and it’s fantastic. It’s the same width as any other full-sized washer, but the total height is shorter. So, you can make use of a little extra space above the unit. And - yes - it cleans clothes very well. I also appreciate the connected functionality (e.g. iOS notifications when a load has completed its cycle). Well done, LG!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    What a great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set exceeded our expectations! It's large, quiet and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG washer dryer unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG washer dryer unit. It’s quiet, compact, and was reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Washer Dryer LG combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer stacking combo. it’s super sleek and pretty in my upstairs laundry room. it’s efficient and I have had no issue or complaint on laundry not being cleaned well. The delivery staff was really impressive bringing it upstairs through narrow areas without banging up my house or the unit. One little scuff a half an inch on the side. certainly nothing to complain about considering the challenge of delivering.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ecstatic to do laundry again - Great Washtower LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I had looked at buying this unit as Best Buy had an open box at a discount. I second guessed myself and the unit was gone same day. This time when my washer finally gave out I went back to Best Buy to find another unit on sale with only a minor blemish so I jumped on it and glad I did. This unit is so smooth and quiet and does an amazing job on the laundry. I’m amazed at how much faster it washes clothes in cycles that took a 1/3 longer it seemed on my older front load. Drying time is also improved. I like the central controls for both units in the stacker and the Smart ThinQ app and notifications are very helpful with our laundry on a separate floor of our home. Attention to detail seems very good and quality as well. I like that I can upload various custom programs for laundry which allows you to customize around certain laundry types or formats you do that aren’t one of the standard modes. All in all very happy thus far with the unit and actually very weird but I do enjoy doing laundry again where before was a burden now seems to create more excitement and much easier being able to take finished laundry out at eye level and not bending all the time! Great unit LG hopefully this holds up for a long time. I did go with the Best Buy Total Tech service so feel that level of protection gives some peace of mind. Also kudos to the Best Buy team, the salesman Jose that helped me with this purchase and the delivery guys that did a great job moving old out and new in on our second floor laundry room.

    I would recommend this to a friend
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