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Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,764 reviews
  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are easy to use and do a great job! It is quiet, and yes, the dryer suggests settlings for you. We have struggled connecting the unit to WiFi and our installation experience was a nightmare. However- the units were worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower has been great so far! Quiet, efficient, and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    ThinkQ is 21st Century Wonder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer unit from LG. Quiet and efficient. It has made all the positive difference in tackling the laundry mountain in our home because of its large capacity for laundry loads. Thank you LG for designing this wonderful tower unit to fit in small spaces for people like me that live in a condominium and have to deal with small capacity washer and dryer that did not perform with the excellence of the LG washer and dryer tower!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit and very efficient washer dryer combo, beware that if your planning to move this unit up a set of stairs it is very heavy! About 325 If I remember correctly. It took a dolly and 3 strong dudes to maneuver this beast of a machine up two flights of stairs. Best Buy says they can move this unit around your house to your liking but the guys delivering will say otherwise and leave it at the bottom of your stairs. Besides that unit is very nice with tons of functions, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today, we are really enjoying our new washer and dryer with a sleek design and quietness of the washing and drying fits perfectly inside of our utility area and the install was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Perfect & Space saver!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Saved up so much room! It may be a bit hard for shorter people, but me being 5'5 I feel like its perfect. Will recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in August of 22 was 2299 at the time on sale. Ordered it had it in 5 Days not bad! This unit runs quiet and smooth. Seems to do a great job with out any issues so far! There would only be a few things i could complain about but nothing is 100% perfect but still would buy again and recommend to someone with low space. This has about any feature a person would want it darn near does it all. Its cleaned any big bedding or clothes ive thrown at it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG stacked washer/dryer perfect fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer/dryer combo. This unit has the controls in the middle so you don't have to be very tall or use a step stool to reach them. Vey easy to use. Cleans and dries the clothes or anything we put in it. Have not had any issues so far. We bought it because our laundry room is not very big and had problems with side by side units that where blocking the backdoor. This is perfect for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Love this new washer/dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer/dryer unit. I waited to review until we had used it for a few weeks. It "exceeds expectations". I've had a stacked washer/dryer before, but this unit is so easy to use with all the controls in one panel. Very efficient use of space. Intuitive control panel. Runs so quietly I checked on washer occasionally to be sure it was operational. Another is a series of LG appliances that I am very happy with. Also, kudos to Best Buy delivery service for painless delivery/haul away of old washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Smart Front Load washer/dryer tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this over a month now and so far, I love it. My clothes are coming out cleaner with this front load washer. Buttons for both washer and dryer are easy to reach and read and I can reach the clothes in the top dryer. It’s also pretty quiet and handles a large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saves space, little noise, does not spoil clothes,bright light, sensitive control sensor. recommend to buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer/dryer all one unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of both washer and dryer AND it’s one piece!! Was fairly easy to install. Love it would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, easy to use. I like the color, looks like a spaceship.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally lrg cap stacked laundry for short people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best laundry solution ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Great washer/dryer tower.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combination washer dryer for tight spaces. It’s fast, efficient and relatively quiet. I like the Wrinkle Guard setting and the WiFi control is very convenient. Having both appliances in a single, integral housing minimises rattle and vibration. The colour and aesthetics match our other things nicely. It’s isn’t cheap but that’s for a reason - nice things cost money. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Anazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing. This has been a huge upgrade and the quietest set I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best washer I had

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set very silent and efficient. Need to clean the softner disposal often but overal great deal. Control panel very easy to use and modern style

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    LG Laundry Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered the laundry tower were very professional. They were extremely diligent about delivery and set-up, and they were careful not to damage the floor and walls in our new laundry room. As for the product, we love it. It’s perfect for the space available to us and the unit is easy to use. We particularly like the variety of settings to accommodate different loads of laundry.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Space Saving Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laundry center as we are remodeling our laundry room and bathroom area. With this all in one stacked unit we were able to greatly increase the size of our bathroom space and allowed us to add a shower unit. The LG wash tower is doing a great job with the laundry as well.

    I would recommend this to a friend