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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2682 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,682 reviews
  • Pros mentioned:
    Efficiency, Noise level

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and space saving. What more can you ask for when the roduct works better than you exect.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The LG wash tower is the quieter choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first purchased another well-known brand with a very good reputation. However, we found the drive motor to be very loud, so we exchanged it for the LG, which has a direct-drive induction motor and vibration reduction technology. The result is that operational noise and vibration are greatly reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this washer/dryer combo. Takes up a smaller blueprint (though full size capabilities) when installed than customer might think by looking at dimensions. Very quiet. Many washer/dryer options. Controls in center at convenient height.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Laundry Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered the laundry tower were very professional. They were extremely diligent about delivery and set-up, and they were careful not to damage the floor and walls in our new laundry room. As for the product, we love it. It’s perfect for the space available to us and the unit is easy to use. We particularly like the variety of settings to accommodate different loads of laundry.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoyed using the LG Model # WKE 100HWA.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good looking design of the appliance compared to all of my choices at the time of my shopping for a washer and dryer one whole unit, It is friendly and easy to use following the instructions. I choose the white color for classic and elegance look as my own preference. It looks very sturdy. Bought one previously but it was a side by side unit with the same mechanical and electrical features.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Right tool for the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect. Slightly smaller on the outside than the maytag set it replaced, but still plenty big on the inside. Having all the controls in the middle of the unit just makes sense. Great design. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency
    Cons mentioned:
    App integration

    Rated 4 out of 5 stars

    Nice unit with limited settings/cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a stacked washer/dryer due to limited space. Pro's, This washer/dryer was a fair price. It fit well in our limited space. It washes and dries nicely and looks great. The unit also accepts large loads of laundry. Con's, The washer and dryer have limited options. For example if you want to touch-up dry something for 10 minutes you cannot. Some of the settings require you to use the LG app. The app is also limited. Many settings that expensive units have are either not available or have to be used from the app such as spin only or rinse only. Bottom line, if you don't care about a lot of setting choices and only the basic settings, this washer/dryer unit is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/ Electric Dryer stack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drums, quiet, and very sleek. Easy to you button panel and cool app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful green color that matches my cabinets. Works well with LG app. Like the reminders that the wash is done, tubs or screens need cleaning. Does a decent job of high efficiency wash, sometimes clothes don’t completely dry - have to bump to “more dry” setting.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nothing else for sale comes close!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a compact integrated unit to fit in a small closet space in my apartment. The LG washtower fits perfectly, and looks faaaaar better than the 15-year-old top load model I had before. I couldn't find anything else that looked as nice and I didn't want to stack separate units with controls awkwardly near the ceiling. The LG works faster and quieter than my old model and holds much more clothes. I appreciate the energy and water savings but I have not owned it long enough to validate those savings claims. I also have not used the wireless connectivity yet, and I probably won't because I distrust the security of Internet-connected consumer goods nowadays. The steam dryer function is pretty cool though, and I'm looking forward to steam sanitizing my pillows and masks. Overall, definitely recommend so far and I hope it holds up over time given the price. I actually look forward to washing clothes now (and not just because COVID has drastically lowered my expectations of "fun")!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency, Size
    Cons mentioned:
    App integration

    Rated 2 out of 5 stars

    Must haves vs sacrifices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the review for the product. The delivery and set up was awesome, thanks best buy! The washtower is the perfect size for my laundry closet (not even close to a room). The Pros: Compact Cleans and dries well Stainless steel drums Traps lint well in both machines. And Cons: Forget remote control UNLESS you touch and hold the remote button every single time. This stinks if your not home or didn't before you left and if the cycle ends and you want to maybe fluff it or add a rinse the remote cancels as soon as the cycle completes. You can't truly use the system without the app. The app doesn't let you change the water temp or spin on most settings. I have 2x washed clothes in temp too high bc the default setting took over. My adult sweaters/ clothes look like it was purchased from the kids section. Overall I find the washtower perfect for my small space and that is the only reason I "upgraded" from my previous front load washer and dryer. I have more room but more headaches with the new "smart" washtower is not without sacrifices. A remote start, preset before you leave the house and only for one cycle...NOT worth it if you don't have a small cramped space.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and easy to use, such an upgrade, and very space saving for my small laundry room!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both machines are quiet, attractive and so far very efficient at what they do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Efficiency, Noise level

    Rated 5 out of 5 stars

    excellent stacking unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient system. Delivery and install went great. Needed a system capable of keeping up with big family and this does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking machine. Nice, sturdy quality. Quiet and high tech. Fits a lot of clothes and cleans thoroughly. Made very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quick, Quiet, and Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Quiet, quick, relatively intuitive, and stunning looks. My girlfriend and I love our purchase, installation from BB was quick and easy. Not a knock on the product but the delivery window was initially 6 hours which BB said the delivery company would call the day before and narrow it to a 2 hour window, they never did. Not that big of a deal for us as we were able to make it work, but definitely worth noting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Efficiency, Noise level

    Rated 5 out of 5 stars

    Best Washer and Dryer Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I've ever used! Quiet, efficient and easy to use with a large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this washer dryer combo!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Washtower!! It handles big items and large loads like a champ! I especially enjoy having the Quick Wash with Power Wash. my clothes get nice and clean and the cycle is done in under 30 min!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    good price and high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quit and easy to use. good price. highly recommand for codo owners! inculdinding set up fee and take away service were not bad price and in won't take more than 30 mins to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    If it could only fold clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. It’s very efficient and the technology is great. There is so many things this washer can do, l’m still learning about all its capabilities. The look is amazing. Makes doing laundry easy.

    I would recommend this to a friend
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