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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2702 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,702 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The LG wash tower is the quieter choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first purchased another well-known brand with a very good reputation. However, we found the drive motor to be very loud, so we exchanged it for the LG, which has a direct-drive induction motor and vibration reduction technology. The result is that operational noise and vibration are greatly reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use washer dryer, touchscreen is very nice. I’ve used this setup for about a year now and have had no issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine and dryer good for single small families. Excellent work. My wife likes too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    LG Washer & Dryer Stackable Combination

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very compact and provides excellent space saving. Ease of operation is very good. The dryer does not seem to dry clothing while on the delicate cycle. It dries very well on the bedding cycle. The need to drain water at the bottom of the washer after each wash is inconvenient. The delivery and set up was done in a professional way. Delivery gentlemen were superb. Overall, we really like the washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If it could only fold clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this washer. It’s very efficient and the technology is great. There is so many things this washer can do, l’m still learning about all its capabilities. The look is amazing. Makes doing laundry easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer/ Electric Dryer stack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drums, quiet, and very sleek. Easy to you button panel and cool app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Happy Together

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely happy with my new washer and dryer combo. It is easy to use and actually has more than I need, but it's nice to have anyways. This combo is actually made together. There is no separation, but if you are shorter like me at 5'3", I can get my items with ease. It's a big deal for me besides the reason I now have enough room for my upright freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    good price and high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quit and easy to use. good price. highly recommand for codo owners! inculdinding set up fee and take away service were not bad price and in won't take more than 30 mins to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the LG wash tower. Looks modern , has a ton of room and has many different programs. Love the up and down design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    LG Smart Washer/Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and easy to use. Looks gorgeous too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Head of Household-Queen of the Casa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on day requested and perfectly set-up by the deliverymen. Takes up way less space than we thought it would. Have only run about 20 loads of various laundry, but both washer and dryer running well. Much quieter than the old machines. Won't know about utility savings for a month or two.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    Beautiful and Quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect compact size with large tubs inside! So quiet when running and very nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for a little over a month now and so far so good. I'm replacing a stackable Samsung unit that had major problems and was only about 3 years old. I absolutely love this new unit. Having all of the controls in the middle is a game changer. On the Samsung unit the dryer controls were at the top and I actually had to use a step ladder for a while at first until I memorized all the settings, then was able to stand on my tip toes to do it. These controls are fully accessible, one row for the dryer and one row for the washer, one on top of the other, right in the middle and easy to get to, and all touch sensors, versus the combo touch and dial of the Samsung. This feature makes the unit a little shorter in overall height than the Samsung too. It's a very quiet unit. It has lights in both the washer and dryer which is so convenient. I'm used to only having a light in the dryer. I haven't tried the app yet but I'm sure that's nice for those who are more tech savvy. The only thing I haven't liked is that it has taken a while to completely rid of the rubber smell. It was extremely bad at first and for anyone reading this, I would recommend running a few washes or perhaps even a cleaning wash before ever putting your first load in. I like the steam feature but there are still some things I have to figure out how to use. Other than that I'm very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet, good performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace aged stacked units. This is quieter and doesn't shake like the stacked units did because it's all one unit. It has a quite large capacity, more than the stacked units that were nearly identical external dimensions, but this integrated unit has more cubic feet capacity inside. Seems like a solid unit so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Quiet and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both machines are quiet, attractive and so far very efficient at what they do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good equipment - if you get it on sale.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little concerning when the instructions for the installation check for the dryer don't work. Even the "alternate instructions" on the website, and the THIRD alternate instructions on the phone don't work... At least with the types with dials and push buttons there's a bit more... well I don't want to say reliability, but - clearly something is not working the way it's meant to with this device. Otherwise, I needed new equipment and had a small space to work with plus I'm short, so regular stacking washer/dryers were an option but this has the controls in the middle so... Black Friday pricing was in my favor and it does seem to work well where I put it. We did have a problem with attaching hoses - if you're using the kind with 90 degree elbows so you can push it further back, I guess the "collar" is too shallow and it leaks. The standard rubber hoses fit, but I wish they actually had high efficiency burstproof 90 degree hoses that would work with this, for peace of mind and ability to nudge the tower back further in a shallow space. I've run a few loads so far. I'm 50/50 on this - it doesn't really save a lot of time compared to my old equipment, but the energy savings should be good, and it's a larger capacity (which I didn't strictly need but it's a nice bonus). The manual really leaves it up to the detergent manufacturers to tell you how much liquid to add, although there is a "max line" in the tray itself. The detergent bottle I had (Purex) doesn't really have clear lines so I'm kind of having to tinker a little. Just be aware of that when you're picking HE detergent to go with it. I have not tried the ThinQ app, partially because it's difficult to pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful green color that matches my cabinets. Works well with LG app. Like the reminders that the wash is done, tubs or screens need cleaning. Does a decent job of high efficiency wash, sometimes clothes don’t completely dry - have to bump to “more dry” setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Space saving

    Rated 5 out of 5 stars

    Washerdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine love it easy to use . space saving looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set. It is quiet and the speed wash usually takes about 20 mins. The Best Buy sales person Tim in monroe was also a huge help in my buying this pair. I love love love the all around experience of the unit and the purchase interaction.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    The best washer and dryer I've ever operated!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to install were professional, kind and courteous. The washer and dryer was put to use immediately and is wonderful. It's quiet, efficient and takes up no space at all. Yet the load is large and the dryer is quick. What a great purchase!!! I would highly recommend any installation that Best Buy offers!!!

    I would recommend this to a friend