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Customer Ratings & Reviews

Your price for this item is $1,399.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2712 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,712 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doesn’t get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best washer dryer I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this set for about a month & so far am liking it. I have not tried the WiFi action so cannot attest to it just yet. I like that it gives me better room in my laundry area & I’m not leaning over the units to reach my items. It did take away some of the hanging space, but not a dealbreaker. I do feel like I have to wipe the dryer seal off after every few times, night be me doing something not quite right. Oops. It has the delay & other functions I came to like on my old washer. Overall, I’m pleased with my purchase & am glad I went with this color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 4 out of 5 stars

    Love the washer/dryer, but found it for less after

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is very quiet and fits well in my space. It has a lot of different options and is easy to keep clean. Unfortunately, about 30 days after delivery another reseller had the item discounted by approx $500, but the price match guarantee was expired. :(

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer tower. It is a great space saver. I love that i get everything i need in one unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love worth the money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say I love what I call my toys. This washer/dryer is great. You set the washer and with the LG app it notifies you when complete. When you start the dryer it sets itself to the same modes as washer. The only thing which was my fault I didn’t measure the depth with the closet. I only checked the height & width. But I’m ok with it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value and product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stackable washer and drier! The unit is sleek and slim yet hold a large capacity. There is AI technology that washes and dries the laundry as necessary. The chime at the end of the cycle is pleasant as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Uber !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is incredible. Cleans and dries with so many features that it's boggling. Cannot beat it. Super modern and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no problems with the tower. I love how quite it is and the ease of using washer. I needed a washer dryer to fit in my small space and the height was perfect. The controls for both washer and dryer are in the center of the machine so even a shorter person could reach it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Reliable Products that work as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, I now have an electric version and a gas version and they both work fantastic. These units are full size and can handle bedding with ease. Perfect for small space applications while needing full size washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely thrilled with my purchase of the washer and dryer set from Best Buy! Not only are they sleek and modern in design, but they also deliver outstanding performance. The washer's various cycles ensure that my clothes come out clean and fresh every time, while the dryer's efficiency saves me time and energy. Installation was a breeze, thanks to the helpful team at Best Buy. Overall, couldn't be happier with my investment in this top-notch appliance duo!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, clean unit. Looks great in the house. Very quiet machine and can handle everything we've washed/dried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for Electrolux units

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Units are sleek, combined control panel is nice and seems to clean very well. Biggest complaint is so many of the cycles are app driven that if you do not download and use it you miss many of the features. I would knock a 1/2 star off for this. The app telling you when laundry is turns out to be a nicer feature than I thought so the apps notification will stay on. Unsure when the supposed AI kicks in for the dryer to recognize what was done in the washer as I don't have time to read the 1" inch manual that came with it. Seems like a good deal if purchased on sale. I'd recommend as a stacked unit in a tight closet with techs who tell you rhey can't get regular stacked units in place.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG stacking washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really happy with our purchase of the LG stacking washer and dryer. It runs great and does the job! It is relatively quiet. We like the large capacity washer since we can now wash larger items like blankets and sleepers bags!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LD Compact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a stacked washer dryer pair that was cramped in my laundry closet with this LD compact that fit perfectly and allowed for space to work, store and hang. The bonus is that it is quite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Full sized unit fits a very compact space! The washer dryer set has been an efficient, water saving, easy to use and good looking set. No problems or complaints from me. Really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The most awesome washer/dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small spaces, easy to use, beatiful and thoughful design. I just love it! hightly recommended. Be careful at the moment of installation exterior material a little fragile.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer with lots of fear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. One of the top models currently on the market. Very very quiet operation. You almost have to check on it to see if it's doing its thing. The wifi part is cool except I don't really care for it when I'm home. The only time I'd use the wifi feature is if I forgot to start a load and I wouldn't be home for hours. This model will also net you some electric AND water rebates so definitely look into those and get yourself some extra money. The motor warranty is good (10 years). Definitely read the manual thoroughly and perform the maintenance as instructed and this washer SHOULD last you a while. The dryer is very big and will actually dry your clothes in less time due to lower water saturation. I dried my comforter in an hour. Used to take 100 minutes on old dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One unit instead of 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like combined unit plus buttons for both washer and dryer at eye level. Easy to use and ample space for quilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for us.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space we have. Does a complete job - Amazon product. The delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo. Save us espace we can use for something else.

    I would recommend this to a friend