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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,757 reviews
  • Rated 2 out of 5 stars

    its not the product but the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fine. nothing amazing but nothing to complain about either. the problem was getting to this point. I had another item purchased through the outlet that kept getting its delivery canceled. couldnt get a straight answer why and when i went back to the location to get answers, i saw the item back on the floor. Ultimately the experience was terrible and i tried really hard to buy from someone else but no one could deliver anywhere close to when best buy could deliver. what i learned was dont buy from their outlet unless you can bring it with you that day

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee LG

  • Rated 4 out of 5 stars

    LG Stackable Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer n dryer stackable. Excellent dryer. I have one issue though. No way I can turn on my drumlight to see how much soap and water is in the washer when it starts to wash?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cute & Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a house I purchased where laundry needed to be stacked. I am vey pleased with how well this laundry system works! It is quiet and looks so nice installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been about six weeks since we got the machine. So far, it is working fine. It does take a bit long to dry, but that may be due to it being an electric dryer (we have always used gas dryer so far before this one). The controls are bit quirky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great high tech washer and dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase with high quality tech! I love how it’s WIFI compatible, fast, and has so many different functions. Has a easy to use application on phone you can use to let you know when loads are finished. Love the sound! Only issue that sometimes washer accumulates water after wash. Door must be left open to dry out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love our new lg tower washer/dryer Love all the different cycles and have had no issues so far. My only regrets is that had we waited a day or two before buying it, we would hav3 saved $600,00 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG Washer/dryer tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I love my new LG washer/dryer tower set! We recently moved to a new home so I needed to wash A LOT and it was so nice to have this set that fits perfectly in my small laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer set! Looks great and works well. We were able to put it into a pretty narrow and shallow cabinet. The delivery team was fantastic and very accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wash machine and dryer in years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this new set we bought! Connected to the smart phone and all other features it makes all the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ídem I ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I ever had and it washes fast and dryers fast too with a little music to tell you when it done would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were skeptical at first, but so far....extremely happy with our new stackable washer and electric dryer. The electric dryer is performing a lot better than I thought, and crossing my fingers this continues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure shipping bolts were removed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy overall , delivery people from Best Buy forgot to remove shipping bolts and it ruined the first set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controls and Size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer/dryer pair!! We had the LG separates stacked and the controls were hard to reach on the dryer. With this stacked same size unit, the controls in the middle are perfect!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New W&D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good for operation of the washer and dryer for being new, as it should. The confusing issue is working the control panel. Can honestly say happy to have new appliances after 12 years of the faithfully prior washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer. Has WiFi so it will notify you when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washing machine was almost 20 years old, and my dryer was almost 10 years old! Needless to say, things have changed a bit since then, but it's been pretty easy so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable is the only way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent unit for us. Great space saver. The smart features are not to let you know when the cycles are complete. It also reminds when it needs to be cleaned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for being so kind and diligent in installing it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stackable laundry machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice set of laundry machine and works good. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Machine, Install Lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues and love the machine. The only problem I have is with Best Buy. I noted a scratch on the machine and the installers took a photo but no one ever followed up.

    I would recommend this to a friend