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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,757 reviews
  • Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet efficient and fit in our old condo nook. It looks great too and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very quiet, clean the clothes well. Girst tome purchasing a washer and dryer from Best Buy. The delivery was quick and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 3 out of 5 stars

    Fits good in compact location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of sound but works great and fits in compact places. Ease of access to the digital board is great for people who are short.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wadher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use, washes wonderful,large loads and looks very nice. I’m pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG Washer/Dryer Thin Q.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m throughly pleased with my purchase but I must say the geek squad was 5 stars as well. They were incredibly careful to place it without any problems but then took 15 minutes to run through operation of my unit. This is a high tech machine using Wi-Fi technology. It was a bit of a bear (for me) to connect as washer is independent of dryer but one connected it’s a charm. Love it!!! I love the inside lights.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastico!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer dryer Combo! Super heavy so if you need to take this bad boy upstairs I recommend professional help!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves space, works great and was very easy to self install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this deliver recently and I Love the clean style and size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set, washes and dries really well. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient. I live that it is a stackabke but large capacity. So gar very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast effluent lowered power and water bills everything super clean and it’s super quiet!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient not complicated at all. Only has been 2 months. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Laundry system for tight spaces.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out perfectly in our 1/2 bath. Plus we love the ThinQ notices sent to our phones when the loads are done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine love it. Looks amazing. Also leaves plenty of room in the laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the stackable washer and dryer with, the Wi-Fi you know when the washer and dryer is done ,you don't have to keep getting, Up and looking when the washer and dryer is done, it works even if you're not at home it automatically let you know on your cell phone, by using the app,she loves that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not overly impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be average in appearance. The description available online for consumers and sellers is less than complete. The additional 110 plug was not mentioned. The ability to reposition the dryer discharge is not described and is still not known if it is possible to vent from the side, as I requested from my in home sales representative. The unit is quiet when operating and seems adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She says she LOVES it. We had this installed in our spare bedroom on the first floor. No more going down and up the stairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where has this been all my life?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with the wash tower. Saved me a TON of space in my laundry room and has the capacity of my old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice set does the job and looks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact set, and controls that the wife can reach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the first year. After that you start getting an unbalanced error. We have taken it apart and tried everything. It sucks now and takes hours to wash a load stopping and needing half the load removed to complete the wash. Its a waste of money.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White. We understand your inquiry and we understand the concerns you have regarding the unbalanced errors you are encountering during your laundry cycles. We appreciate your feedback and the effort you have already put into managing the unit. To help the machine distribute the load effectively and prevent these errors, we recommend ensuring that the unit is perfectly level on a flat, solid floor and avoiding the mixing of very heavy items with very light items in a single load, as this helps the drum maintain a consistent balance during the high-speed spin. We are committed to assisting you in returning your WashTower to its optimal performance so that you can enjoy the efficiency and intelligence this model is designed to offer. Our team is ready to look into this further with you to provide a more permanent solution for your laundry needs.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-white/J7G564P4VP
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo LG