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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,757 reviews
  • Rated 5 out of 5 stars

    Classy washer/dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer/dryer unit, it looks so classy in my home…. Dries really fast and you just need a little of detergent to get the job done….

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG WashTower: Overcomplicated Tech, Underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of relying on Kenmore machines that were always reliable, I decided to try the LG WashTower. Unfortunately, the experience has been a major disappointment. The built-in intelligence constantly loses connectivity for no clear reason. The cycle options are frustratingly limited, and a normal load takes an hour by default, which feels excessive. You can’t adjust temperature on standard cycles, and the convenience of a favorite cycle memory is totally missing. Compared to Kenmore’s simplicity and reliability, the LG just falls short. The smart features aren’t worth the hassle, and in my opinion, they need a lot more refinement. Overall, I can’t recommend this machine—especially if you value straightforward, reliable performance over tech gimmicks.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lori. We appreciate you taking the time to share your experience with the LG Wash Tower (WKEX200HBA) model. We understand your concern about the smart features and cycle limitations that haven’t met your expectations. A good first step is to perform a power reset on the unit and your home Wi-Fi router. Unplug the WashTower for 15 minutes and restart your router. This often resolves connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-the-wifi-connection--20152621442788. Flexibility in customizing your cycle is important, and we appreciate your feedback on temperature settings and favorite cycles. We'll pass your input to our product team for future updates. If you need more help, email us at lgdigitalcare@lg.sprinklrsupport.com, and our team will assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most quiet and best looking washer and dryer I’ve ever had. The first one came bent by the dryer part but a replacement came a week later. So far it has been functioning beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 3 out of 5 stars

    Good one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good choice for limited spaces and where you want to have a good looking of your laundry in your place. It also gives you a perfectly clean and dry cloths.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SEXY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS MACHINE! Its so sleek & gorgeous. Still trying to figure out a lot of the cycles & all. A little frustrated with the whole damp/dry automatic setting, but I’m sure I will figure it all out. For now… I just switch it to timed dry.. ESPECIALLY on TOWELS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Green! Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Got it in green loving it. Simple and the color is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time delivery. Quick Installation. Awesome.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery on time. Quick installation. I am very happy with the performance and purchase from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ao far so good. This works really well. I love the LED lighted insides of the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG satkanle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses less energy and water. So we are good. We like the stakable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacked washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and it gave me room for a pantry. Also no shaking or vibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dreams come true

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and so far a great product! The wife wanted a washer and dryer put in our hall closet and thats what she got.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Only negative is a little loud during spin cycle, but othrr thsn that perfect for our condo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG Deceving Damage Product with Tape Over

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Star for LG. 4 Stars for BestBuy. The delivery & installation process were great. They even did a quick test to make sure everything is running ok before they leave. BUT, after they left when I removed the tape to the door that I see there's crack damage but was concealed in metallic tape to hide the damage. Terrible act by LG factory. Shame on you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new helpers !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think I was going to like it, but I’m so happy with my washer and my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient having all controls in the center instead of up way high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 4.5Cu.Ft. Smart Washer & 7.4Cu.Ft Dryer Tower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG front load washer and dryer is amazing, starting from the assistance at the store all the way to doing my first wash load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washing machine great product Highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a remarkable machine , I can control it from my phone. Fit perfect in my condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House goods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing and dryer machines. Work great and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great product. Runs smooth and no noise at any time…

    I would recommend this to a friend