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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,757 reviews
  • Rated 5 out of 5 stars

    Exceeded my expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my laundry space— measurements provided in description were spot on. Easy to use controls with options for small loads, bedding, delicates and normal. Easily change temperature and spin cycle with the touch of a button. Large drum allows me to wash comforters, coats, and rugs and more. Uses very little eater and detergent to my surprise. Clothes come out clean and fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great for my condo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, energy efficient and relatively quiet. Great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic design!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design of the drawer and washer! Very contemporary! It perfectly match with our renovation style.Both machines work very quietly, which we appreciated a lot! The only thing you may need to consider is if it is easy to put in your laundry room. Our laundry room is in second floor, the installation specialists were fantastic, but it took them lots of efforts to put in.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great upgrade! Super satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this beautiful LG washer/dryer tower 5 stars! Went to the store to buy Two front loads to stack.. saw this new machine and fell in love! I’d say it is a little elevated in cost but worth every penny in my opinion... It is one thousand times more efficient than my 10 y/old w/d combo unit I had.. I was drying before for 3-4 hours one load, now less than one hour and all dry! Can I also rave about the size capacity! My once large load is now a medium load and washes in 30 mins... definitely recommend for small spaces like condos or even if u want to save on the stacking up. It’s great having all the controls in the middle of the tower versus if you stack normal front loads your dryer controls are on top. This machine is extremely quiet even when washing bedding or work jeans. The only thing I would recommend is if you live on an upper floor like me make sure you tell nest buy to begin with so they can send 3-4 ppl for the delivery. It took 3 delivery attempts because we had lazy delivery men that refused to bring up to the third floor.. finally the third time is the charm and oh surprise these TWO men brought it up... that shows me the other delivery people were just plain lazy. Anyways besides my delivery experience this is 100 percent recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love this machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched a lot of washers/dryers before my purchase. I knew that I needed a machine that would fit into its allotted space in my apartment, that would be front-loading (and energy-efficient), and that would look nice. This machine, though more expensive than others that I researched, meets my criteria. [For NYC apartments, where space is limited: measure the space where the machine will go, and then measure it again. Also, speak to a Best Buy rep about the dryer ventilation kit that will fit your space. The original ventilation tube hook-up on the back of the machine added 4-6 inches to the machine's depth, and I couldn't close the door to the washer/dryer closet. The installers had to return and use a different, narrower ventilation tube. The machine now fits perfectly in its space.] I am still getting used to the features/settings (like, can't I keep the machine's lights on for the entire time that I am unloading it?!?), but I already appreciate how much more comparative capacity it has and how much quieter it is than my old machine. One thing that is odd is the amount of lint build-up happening outside the lint trap on the inside bottom of the dryer door. I have to take a wet cloth to clean it up after the drying is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with the LG WashTower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new LG WashTower. It is super quiet with no vibration. The design is excellent with all controls in the center of the unit and large wash/dry capacity considering the overall size. The quality seems very high. Hopefully long term reliability will be as well. It is our first LG product. Best Buy sales support and delivery service were very good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG Washer/Dryer Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the new purchase. This is by far the best washer/dryer I have ever purchased. And did I mention that it is super quiet. Definitely an A+++ and would highly recommend the unit to anyone in the market for a new washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Beautifully, Smart, and brilliantly designed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is one of the most brilliantly and smartly designed sets on the market. All of the machines on the market look very similar and the bubbly look, while nice, takes unnecessary space. While stacking is a wonderful way to save space, it requires tracks, and sometimes the can become problematic. Alas, a solution for saving saving space, looking different (in a good way) [subjective] and bringing something new to the market, a touch panel that controls both the washer and dryer unit that is easily accessible in the middle. That's right, no more long reaches to turn on the dryer if stacked! Moreover, These machines allow you to remotely turn on the machine and start a load remotely. How is this beneficial? Ever left the house and wanted a warm towel for that shower you are looking forward to? Keep your towels in the dyer and before you head home start it from your phone. Ever wanted to wrinkle release an outfit before you head out but its in the dryer and you are on the road? Not an issue. Lastly, this set will let you know via app when a wash or dry cycle is done on your phone. Smartly priced, beautifully designed, and brilliantly designed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great experience with purchase, install and use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old washer died so I researched options and this one was highest rated on all the sites i checked. It is the perfect size for a condo and is technologically advanced but still really easy to use. You can go with default washer settjngs or adjust to your hearts content. My favorite thing is the app that alerts me when the wash is done - a great feature if work from home and cant watch the laundry cycles. I cant say its "quiet," but its reasonable and not as noisy as my older top load machine. The spin cycle is super fast so clothes come out almost dry. Overall Im very happy with it after a month so far. Hope it lasts a long time!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Work as well as they look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look great, and so easy to use, even my 80+ year-old non-tech-savvy parents can operate them. Yes, you can run them from your phone, but we don't. We simply needed a set of machines that would fit into an apartment washer/dryer closet. These machines fit, but for a stacked unit, the loads it can handle are much larger than we expected. We figured "stackable" meant 1/2 size. Totally not the case. The clothes come out of the wash lightly damp, so the dryer doesn't need to run very long. I guess that's more common with newer machines, but we were pleasantly surprised. These machines are super quiet. In our install, the wall behind them shares a common-wall with a bedroom, and we can't hear them running from in there. Love the LED lights inside so however your lighting is set up, it doesn't matter. When you open the door, you can see everything inside. Same goes for the controls: they are all backlit, so if you are installing into a dark hallway or poorly lit spot like we were, you're covered. We are very satisfied with the purchase, quick delivery and fully-functioning install. They arrived after 6 on a Friday and we were running our first load within 90 minutes of the knock on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    This laundry center is fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well designed and fit into our small space perfectly. We did have to remove the bifold door, but this doesn’t protrude into the hallway at all. The capacity is HUGE! A queen-size heavy comforter only filled it a little over half full. It is also extremely quiet. This greatly exceeds other laundry centers I’ve used. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Great size and easy to use. Excellent performance. Make sure the installation guys remove all of the styrofoam underneath. Otherwise, it could cause squeeze sounds when in use. Easy to fix though so dont stress over it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WashTower looks great, is nicely compact for large capacity, and it's very quiet. We are very happy with this purchase and would highly recommend this to anyone looking for a stacked washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    Great tower!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer- dryer tower. They are quiet, easy to operate, cleans clothes fantastically, and are a great space saver. Love the controls in the middle!! We would highly recommend this unit!! Tom D in Avon, Ohio

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG Smart Load washer/dryer tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size machine, efficient and runs quiet. Takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower is excellent. It’s good looking, it saves space, makes the laundry look and smell clean and feel soft. It is quiet and plays a nice sound when it’s done. It is very convenient to have all the controls at the center, in between the washer and the dryer. Overall, very good quality. My whole family is happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Stylish cleaning machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit to give us more room in our very small laundry room and at only 27 inches wide it is a true space saver. The middle control panel is great, however, it only has limited settings on it so If you want to access all the settings you have to go on-line to download them. The black steel finish is really stylish and contemporary but it does show hand/ fingerprints which cause constant cleaning if you dislike seeing fingerprints. In hindsight the white would have been better to hide the prints. The bottom wash tub is a little low and often clothes are stuck to the top or sides of it so you have to really bend and at times hand spin the tub so the clothes drop or come to the bottom of the wash tub. The dryer is not a problem to see the clothes. Pay close attention to how you load this machine or it can become unbalanced. The doors are fixed and swing from right to left. I immediately noticed that my clothes seem cleaner and not as beat up compared to my old agitator style washer. The regular price is a little high for this unit but if you watch the sales you can save a few hundred dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    WashTower is pretty sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use, pretty straightforward operation, plus a bunch of features, including smart functions and downloadable cycles, as well as phone notifications to alert when cycles are done. Very large capacity, and pretty quiet operation as well. Looks pretty sharp as well

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this setup. Single unit tower is saving a ton of room, the doors are not in the way and did not have to be swapped around for clearance. With the controls in the middle of the unit we do not have to try and reach 6 foot in high to operate the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good capacity very simple setup and looks nice.

    I would recommend this to a friend