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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,757 reviews
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    My Clothes Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in a cuboard, leaving a lot of valuable space , Quiet and simple to use, Should have this a long time ago, ideal for small houses.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great looking setup. Easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful setup, runs quiet. Most of the noise you hear from it is water. The only complaint is the dryer vent is directly over the water inlets, and close enough where the hoses get in the way of the vent hose. Why don’t they make these thing to sit closer to the back wall?

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very well pleased with my LG laundry Tower…

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this LG laundry tower! I had the LG cherry red front loader washer and dryer for 17 years prior to purchasing this unit and had no problems at all. Gave it to my son as it was still working fine. This Lg laundry tower is beautiful in the black stainless, it is compact, stacked and so sleek with the flat control panel. I couldn’t be more satisfied.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! We are so delighted to hear that you love your brand new LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel! We hate to be biased, but it's one of the best in its class! We are reminded by this to keep enhancing our products so we can make life more convenient and fun for you and our consumers. Should you ever need support, don't hesitate to contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact. Enjoy! ~Rita LG

  • Pros mentioned:
    Ease of use, Noise level
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer are easy to use and do a great job! It is quiet, and yes, the dryer suggests settlings for you. We have struggled connecting the unit to WiFi and our installation experience was a nightmare. However- the units were worth it so far!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The W/D is very user friendly and the perfect size. Not too big or too small.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    ThinkQ is 21st Century Wonder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer unit from LG. Quiet and efficient. It has made all the positive difference in tackling the laundry mountain in our home because of its large capacity for laundry loads. Thank you LG for designing this wonderful tower unit to fit in small spaces for people like me that live in a condominium and have to deal with small capacity washer and dryer that did not perform with the excellence of the LG washer and dryer tower!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit and very efficient washer dryer combo, beware that if your planning to move this unit up a set of stairs it is very heavy! About 325 If I remember correctly. It took a dolly and 3 strong dudes to maneuver this beast of a machine up two flights of stairs. Best Buy says they can move this unit around your house to your liking but the guys delivering will say otherwise and leave it at the bottom of your stairs. Besides that unit is very nice with tons of functions, I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great Setup!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit in August of 22 was 2299 at the time on sale. Ordered it had it in 5 Days not bad! This unit runs quiet and smooth. Seems to do a great job with out any issues so far! There would only be a few things i could complain about but nothing is 100% perfect but still would buy again and recommend to someone with low space. This has about any feature a person would want it darn near does it all. Its cleaned any big bedding or clothes ive thrown at it with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Anazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing. This has been a huge upgrade and the quietest set I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the laundry tower concept.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer with small footprint and controls in the middle. Excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LG stacked washer/dryer perfect fit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacked washer/dryer combo. This unit has the controls in the middle so you don't have to be very tall or use a step stool to reach them. Vey easy to use. Cleans and dries the clothes or anything we put in it. Have not had any issues so far. We bought it because our laundry room is not very big and had problems with side by side units that where blocking the backdoor. This is perfect for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Smart Front Load washer/dryer tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this over a month now and so far, I love it. My clothes are coming out cleaner with this front load washer. Buttons for both washer and dryer are easy to reach and read and I can reach the clothes in the top dryer. It’s also pretty quiet and handles a large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower washer and dryer. So convenient and easy to use. Laundry has never been this easy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer/dryer all one unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of both washer and dryer AND it’s one piece!! Was fairly easy to install. Love it would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Love this new washer/dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer/dryer unit. I waited to review until we had used it for a few weeks. It "exceeds expectations". I've had a stacked washer/dryer before, but this unit is so easy to use with all the controls in one panel. Very efficient use of space. Intuitive control panel. Runs so quietly I checked on washer occasionally to be sure it was operational. Another is a series of LG appliances that I am very happy with. Also, kudos to Best Buy delivery service for painless delivery/haul away of old washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saves space, little noise, does not spoil clothes,bright light, sensitive control sensor. recommend to buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, easy to use. I like the color, looks like a spaceship.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, looks great and Works wonderful. Easy and quick install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best laundry solution ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally lrg cap stacked laundry for short people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

    I would recommend this to a friend