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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,757 reviews
  • Pros mentioned:
    Ease of use, Space saving

    Rated 4 out of 5 stars

    lg washtower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product to save you space. It is a lot easier to use than stackable units. washes clothes in a short time with the turbo wash, but is noisier than regular washer. dryer does good job but because exhaust has a longer run it always give you a code at end of cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our LG WashTower!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG WashTower! It's attractive, easy-to-use, compact and very high-tech. Clothes are coming out better than any wash/dry combo we have used in the past. And, the service was great!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Worth the $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed some extra space in our small utility closet so we bought this and there are no complaints. Easy to install and the washer/dryer clean and dry well. It sits where the washer originally was and now we have installed shelves from top to bottom beside it. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not issues with the washer/dryer combo. Bestbuy did the delivery and hookup. Those guys made everything seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Absolutely thrilled with my purchase of the washer and dryer set from Best Buy! Not only are they sleek and modern in design, but they also deliver outstanding performance. The washer's various cycles ensure that my clothes come out clean and fresh every time, while the dryer's efficiency saves me time and energy. Installation was a breeze, thanks to the helpful team at Best Buy. Overall, couldn't be happier with my investment in this top-notch appliance duo!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG all in one Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG all in one washer and dryer. I heard good things about it . I’m glad it’ll fit my electric voltage. And the staffs in the Best Buy are very professional and very knowledgeable friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looooove!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Need i say more? If I must...this full capacity, one unit stacking washer and dryer is an excellent option for smaller spaces and does a wonderful job without being complicated. It's laundry, not rocket science!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the look and the flat paint. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washing tower towers overall❗️❗️❗️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product ❗️ I enjoy using it every day. It does an amazing job and I recommend most highly. I give it a 10+.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG Washer/Dryer Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo it’s the best I’ve ever had. This combo is compact and quiet with intelligent wifi and technology. Best for small apartments fits everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great solution to small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and size of this stacked unit. It easily fit in our closet space! I love that it’s a full size unit and will easily wash my king size sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washtower rocks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this LG washtower installed less than 2 weeks ago, so this is an early review. It's a beautiful set, pretty easy to use & adjust to after a couple of loads of laundry. I was a little worried about bending down to move laundry from washer to dryer (bad knees) but it hasn't been a problem at all. Some of automatic settings leave the dryer loads a little damp. I learned to adjust the timed settings to finish drying when needed. So I'm very pleased with my purchase. I owned a regular LG washer & dryer before & was very happy with the quality. The capacity of this unit is comparable. I do leave the washer door open after using as a precaution to avoid mold/musty odors which have been reported.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Electric Dryer Wash Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo Washer Cryer Tower is a good looking, good capacity sophisticated piece of equipment that fits in areas were other models do not. This was the perfect solution to address our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    GREAT WASHER & DRYER

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 weeks of use we have found it to be a Fantastic W/D, extremely quiet and easy to use. You don't have to be tall to use it since it has all the controls in the middle of the stack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Get Excited about Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my washtower purchase. I had a stacked washer/dryer combo and I was barely able to fit a queen sheet set in the washer at one time. The unit isn't super quiet, but it's not completely noisy either. Delivery and installation was very simple and the delivery guys were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One unit instead of 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like combined unit plus buttons for both washer and dryer at eye level. Easy to use and ample space for quilts.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Almost perfct

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for a small spaces or apartment... work pretty good and efficient very quiet all in one stack mounted machine...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisier than expected; metal walls are thin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 21 year-old Whirpool/Philips German-made, first-gen front loader's bearings wore out. Reluctantly I step into the post-major-brand-consolidation world of shoddy appliances. After much research I reluctantly settled for this wash tower for 2 main reasons: (1) LG seems to require less repair than other brands, although they're all not reliable; (2) I needed a stacking unit, and this LG washtower is the first integrated 1-unit stacker I can find. If you are considering getting this from Best Buy, I had a very smooth delivery and installation experience. You MUST buy these FOUR REQUIRED parts at the same time as you buy this appliance when you checkout on Best Buy, and make sure your delivery staff bring them ALL into your house for the install: (1) Smart Choice - Steam Dryer Installation Kit - Stainless steel; (2) Smart Choice - Semi-Rigid Dryer Vent Kit Required for Hook-Up - Silver; (3) Smart Choice - 6' 30 Amp Dryer Power Cord Required for Hook-Up - Black; (4) Smart Choice - 6' Stainless-Steel Washing Machine Fill Hose (2-Pack). Because steam install is usually excluded for other appliances, make sure you remind them to include it, because it's MANDATORY for this appliance. This unit needs TWO power wall sockets, not one, as each of the dryer and washer connects to the power separately. The power cord (Item (3) above) is the 4 wire (not 3 wire) kind: check your power cord and wall socket before buying. If you have the 3 wire kind, call Best Buy first to confirm they bring the right cord. As for the appliance itself, as they say, "consumers buy with their eyes" - don't be tricked. Compared to my 20 year old washer, the LG's metal walls are sleek, but much thinner, so everything going on inside the washer echoes loudly. The top of the washer is unpainted thin metal (they figured nobody looks there), but old washers were never just "facade", they were solid and good-looking all around. More importantly, I am very disappointed at the long cycles, and the amount of hissing, gushing, ploshing (normal functioning). Like a Victorian piston engine. I thought new appliances would be quieter. Particularly annoying is the loud water squirting and spewing noise that resounds from the light, plasticky detergent drawer, which has some holes for aeration (and thus lets out all the internal noise). I am surprised few reviewers mentioned the noise issue. The dryer, however, is quieter than my 20 year old dryer. As the touchpad is fully electronic, I expect it will give out, and I can only hope that the part is available when it does and doesn't cost the same as a new unit - my pet peeve as an eco-conscious person. I have no use for the Wifi functionality and did not connect for digital privacy reasons. I would like LG to consider making heavier (so more sound-insulated), quieter models with fewer gimmicks, that are easy to repair, so that they do not quickly end up in landfill given our current climate disasters.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New replacement for previous LG stackable washer dryer. 14 years of reliability. Old device still operational but drum spider broken and machine was vibrating at full spin. Decided to replace with a new LG. Very impressed with performance, good appearance and design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer/dryer. Turbo wash feature is great. Very quiet and overall cycle times are way shorter. Capacity is much larger than my old stackable W/D and fits in the same space.

    I would recommend this to a friend