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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,757 reviews
  • Rated 5 out of 5 stars

    Efficient, poweful, quiet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this stacked washer+dryer unit to free up some additional space in our laundry room and couldn’t be happier. We have many other LG appliances throughout the house and they all are top notch. Washer does a fantastic job, no matter which settings, water, temperature, or wash intensity you use. Dryer is efficient, quick, and thorough. We did the installation ourselves (it’s a breeze and requires very little effort) but took advantage of the Best Buy delivery services — they were great! Very friendly, careful, and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 4 out of 5 stars

    Washer tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sized quiet unit that looks sleek and runs well. Had a problem at first with the dryer cutting off before all the clothes were completely dry, but they came back out and fixed the vent issue which corrected the problem. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Not just beautiful but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had a month, but so far it’s great. I love the streamlined design. Doing laundry is not so bad anymore. The Washtower is so quiet I sometimes forget I’m doing laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and dryer. It fits perfectly in my small laundry room ( and will do well in other small places). The first time I used it I had to go back and check if it was on because it's so quiet. It gets my clothes clean. The only fault in this set is the AI feature on the dryer. I'm glad that there is a time drying option because the AI dry feature does not get anything dry. I wish there was a time washing option for the washer because the AI feature does unnecessarily long loads. Other than the AI feature it is great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    LG Wash tower love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after a month of use really liking the wash tower. Took a little while to figure out the controls but it's simple once you get it down. So if you looking to save some some space I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. It is easy to operate . I was able to purchase this with a price match. I’ve had this washer and dryer unit for 2 1/2 months and I love it thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very Laundry Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laundry center unit. UI is simple, color is sharp/clean and performance is as expected. Had a very small area for the unit to fit into, this being the smallest (L x W x D) that Best Buy sells it came down to this or a trailer unit and this thankfully fit like a glove. Very happy with my purchase. I don’t know about how long this will last, comes with a ten year warranty, but the cost to the utility bills thus far has been minimal given its rationing of water. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just right.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly compact, sleek and modern. Care free laundry operation. Much better than our newer top loader that was always off balance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome and Quiet!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and quiet Washer and Dryer. Very hi=tech. Have had it for 10 days and love it! Easy to use and doesn't seem like a compact unit at all!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. Ordered online and had it delivered. I installed myself, but they can do it for you and take the old one away if you want to. Compared to my old one, it’s a very quite machine. It must be leveled, otherwise it could shake a little during the fastest spin cycle. Once leveled perfectly, there is no shaking. I do notice the drying time is a bit faster than my old one too, feels like the clothes come out hotter. And I love the steam setting for shirts. The manual says the washing machine door gasket/plastic must be hand dried to avoid any bad smells. So far, two months into use and still smells like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer combo. Works great, and I love not dropping wet clothes on the floor anymore haha

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with this washer & dryer. It's quiet and does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true game changer for us Fantastic washer and dryer Great selection of settings Very quiet incredible capacity with a very small footprint Everything we wanted and much more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Saves so much room in our little laundry room. No complaints about the washer or dryer. They are so much better than the 10 year old Kenmore products we replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Reliable Products that work as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, I now have an electric version and a gas version and they both work fantastic. These units are full size and can handle bedding with ease. Perfect for small space applications while needing full size washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and quiet. It doesn't take all day to get one load of laundry done like my previous machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer/dryer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer ever. The only reason I didn’t give it a 5 star is because I wish it would vent out the side. I thought when I purchased it, it said it was a 3 way vent system. The washer/dryer sticks out to far because it’s vented in the back. Causing me to lose laundry room space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Small Spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer unit is very easy to use. I'm impressed with the amount of clothing I can clean at one time. The color, Nature Green, is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great unit, don't forget the steam hose splitter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a second laundry room downstairs in our house. This unit fits the space perfectly. I like how the controls are located in the middle. Dont forget the hose splitter if you buy the unit with the steam function. BB website did not advise of this at time of purchase, lucky for me the install guy had one on truck to sell me, I guess this has happened before. The one that comes with the dryer unit requires a third hose and is made of plastic. Buy the BB one, worth the cost for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lemons Turned to Lemonade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a dent in the 1st delivered appliance. The dryer made an awful noise. Best Buy was on top of the situation and another was delivered that works beautifully.

    I would recommend this to a friend