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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2754 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,754 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful washing machine and dryer set. I haven’t learned all the bells and whistles. I bought it primarily to give me more storage space in my tiny laundry area.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice stackable unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks very nice and is the quietest washer and dryer I have ever had. Even sings a little song when it's done

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product! Bought it to get some extra space in a small laundry room and couldn't be happier! It is extremely quiet and has excellent features!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. !!! One of the best LG stacked washer and dryer out there. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG wash tower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek looks, works very well. Not loud or noisy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer/dryer in an efficient design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very easy to use and the stacked design works perfect in our home. The quality of sensors is greatly improved over other models we have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    small but mighty.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keep in mind the size here, this isn't for a family of 4. but it small and compact and does what's needed. So far this washer has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super product & purchasing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines, top-notch functioning, they even look like pieces of art. Great delivery and installation by Best Buy as well. That’s why I remain a customer ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing Appliance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this stackable. I wish it had more settings but it was compact enough to fit in my “tiny home” condo lol

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great stacked unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacked unit with a mobile app to control cycles and receive notification once complete. Moderately quiet, and efficient at getting laundry clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Beautiful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, efficient washer/dryer. Saves space, but yet full capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coming to best buy, I actually get more For my money. Keep doing what you're doing and thank you guys

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it and sets in an area where we had an incredibly small washer dryer. Solved our problem to replace an apartment size unit with a close to full size unit

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size and strength of my side by side but less space. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    WashTower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is so quiet dryer too I love the WiFi setting using my phone to start and stop to tell us when or to tell how many minutes are left to let you know

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Elegant view

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver and easy to use. Great for small spaces and shorter than stackables. This is a laundry center. Washer and dryer can not be seperated.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Best Buy Employee

    Rated 5 out of 5 stars

    Making laundry fun once again

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laundry center was perfect size for a closet we converted into a laundry space. Works like a dream

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Had better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to be able to set fot air dry. This is a nice looking wash tower but was expecting better. Have option to use remotely but why?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BruceL. Thank you for sharing your experience with us. We understand your inquiry regarding the features of your LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower. To use the Air Dry function, you can select the Air Dry or Delicate cycle on the control panel to tumble the clothes without high heat. Regarding the remote start, this feature allows you to monitor cycle times and start your laundry from your smartphone for added convenience.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-he-smart-front-load-washer-and-7-4-cu-ft-electric-dryer-washtower-with-steam-and-built-in-intelligence-black-steel/J7G564PZRS
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stackable washer/ dryer. I’ve been living in apartments last 20 years and it’s a treat to have a beautiful washer dryer. It is quiet. It washes and drys very well. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg stackable unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product matches our home colors and wash and dryes fast and efficient

    I would recommend this to a friend