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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2754 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,754 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    stacked washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just recently purchased this washer/dryer combo for our newly renovated 2nd floor apartment and thus far it has performed quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our LG washtower unit. It’s got all the features we were looking for and the unit itself looks very nice. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    2 Units to 1 Unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need within less space. I can't really speak on anything else. I only had the unit for less than month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful and thankful for your service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install of an LG laundry center. Alberto and his team were phenomenal. Very careful with my place and all the decorations, very courteous, and made a small hiccup in the location work. I appreciate his willingness to make me a very loyal and satisfied customer of Best Buy! Big kudos to Alberto thank you for today!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wowzer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned. Only owed 3 but this by far is the quietest cleanest and fanciest thing. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machines. The stackable is space saving and meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use and all the features that it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Im in awe

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it it works great all the features it had helps me with the different types of clothing essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo, the size is compact and fit in my closet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Flawless, quiet, space saving washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and so fun to use. Saves us a ton of space and works so perfectly and makes doing laundry fun!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pick willing too buy again this thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Alexandria

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and while we have only done a few loads., we love it! The installation and delivery teams were great. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've ever made. looks beautiful, we love all the fact that both washer and dryer controls are at waist height and also can be controlled through an app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation staff was great.. so far machines are working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job okay.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG is known for their exceptional laundry system. This one is somewhat underwhelming because of the extra parts I had to purchase for the installation. It does the job alright only if the half full or at the most a third full. Sometimes you have to run a second cycle for the dryer. This complaints might all be because I don't know how to utilize the wide array of features but I think the basic functionality should be sufficient to wash and dry without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit plus looks good! Cleans and drys clothing at 5 star!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Tower. Very easy to use and now I have more space in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful addition to my home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An advanced, all in one system that is just too good looking to be just a washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quiet but powerful. I'm happy with my purchase. I don't know what to say about this product, but I can recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space Saver dream come true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking ahead about aging and living in a three-story home, I decided that now would be the best time to add a washer and dryer to a bathroom while it was being remodeled. Very pleased with this addition, as I know it will improve a less-loved chore and increase my resale value.

    I would recommend this to a friend