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Customer Ratings & Reviews

$1,799.99
Save $900
Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,756 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase! I love my Tower! It's so easy to use and it is so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and performance! We would definitely recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy the optional steam vent hose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Don’t buy the optional steam hose, it does not work with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product and design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Love the size and the features for any kind of wash. The service was timely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful design. The rubber washer boot by the door was completely shredded by the spin cycle in 3 years time. Now every time I wash there are a million pieces of rubber in my clothing and the whole liner needs to be replaced. LG knows they've built a lemon and they only guarantee parts for a year. Run and buy another brand immediately.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback regarding the LG Wash Tower (WKE100HWA ) model. We understand how frustrating it can be when a component of the washer fails, leading to pieces of rubber in your clothing and the need for a liner replacement. Please know we strive to provide reliable, durable, high-quality products that meet our customer's expectations and satisfaction. Unfortunately, we are falling short of your case. Please reach out to us on social media @LGUSSupport so we can help you further, discuss the issue in more detail, and explore potential solutions to address the problem with the rubber washer boot. ^Juvy LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to very limited space. Compact and very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery guys were great, Everything went very smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! we are loving the units and they are amazing in my small condo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stackable washer dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, I was surprised at how much the washer and dryer will hold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second wash tower I have purchased, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great buy. Haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that complements the looks ok a modern design

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love this LG tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small space. Still learning the settings, etc. love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working, terrible wife set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Been a couple weeks of use. Haven’t even looked at the book. Can’t seem to get the WiFi thing to work with my internal system. Asks for a password, which is just for the machine. Yet there is none listed. So is I’ll have to call which is annoying. Lastly, my old outlet was wrong-set for this unit. Was a 50amp vs. the 30 amp this one is. You want an L-Shaped ground. Only the grey unit was available due to the chip shortage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laundries tower easy to use great unit to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer-dryer combo. sprung for having them install it as well. so worth it. they were nice and courteous and answered all our questions. the device works great and no shaking or loud like some other people have complained about. take the shipping bolts off!!! happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect machine!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love it. I couldn't be happier. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact there’s a light in the washer and you can start it even when you are away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    ThinQ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small spaces! Love remote start options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and quiet!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sleek and quiet. It does a great job and I am very pleased. Best Buy did a professional job with delivery and installation and even moved my old washer and dryer to the basement. I should have purchased the larger unit, but that's on me. I still recommend this stackable.

    I would recommend this to a friend