Customer Ratings & Reviews
- Model:
- WKE100HVA
- SKU:
- 6451030
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
I struck out darn it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Attractive tower but each delivery attempt had dents on sides of units that might have impacted the internal rotating drums - after 3 tries, i got a refund and ordered a stackable set - i still think the tower is attractive - others have had no problems ... what else can i say?
I would recommend this to a friendWorks and looks great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is beautiful. It is not that loud and has many options for different kinds of washes. It can be a bit tricky at first figuring out the different settings, but otherwise its pretty straightforward.
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. Works very well! Touch screen and has loads of settings
I would recommend this to a friendBeautiful and it works.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this for a couple of weeks but I love it!!! We moved and have a very small laundry room so we ordered this stackable. I love that the buttons are in the middle. I love the 15 min wash cycle. I love the normal cycle that only takes 30 min. Looks beautiful too.
I would recommend this to a friendWould recommend!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer and dryer has been easy install and has been working fine ever since even has Wi-Fi capability, which is pretty nice to check from Phone how much longer the cycles have
I would recommend this to a friendTook some getting used to!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going from a regular old washer/dryer to a smart one took some getting used to, but once I got the hang of it I love it! My husband says our clothes actually feel cleaner now!
I would recommend this to a friendLG Stackable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stackable. More than I expected. Very pleased.
I would recommend this to a friendNot a fan and will go back to Whirlpool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stuck to my word when I stated I don’t want an LG. I let the sales guy talk me into LG saying they have the highest ratings. There are features(soaking, spin/rinse only, etc) my Whirlpool had that the LG is missing. The washer often become unbalanced struggling handling loads I have been washing together for years. The washer and dryer have more presetting than giving the freedom to set each one as you please. The bottoms are the screen are not easy to push when wanting the extra settings or to clean the washer. I do like the dryer more than the washer. I was changing my W/D area and was looking at stacking option due to needing more room for my new water heater. Because I dislike the tower so much, I know I won’t have it long. I have given it 8mths. Once it paid off, this tower will probably barely be 2yrs old when I go and buy a Whirlpool like I initially wanted.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Crystal. Thank you for sharing your experience with us. We understand your concern about the LG Wash Tower (WKE100HWA) model, especially with the missing features you appreciated in your previous Whirlpool model and the challenges with the washer becoming unbalanced. We also appreciate your feedback regarding the preset settings and the difficulty with the controls. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend ensuring the washer is level, as an unbalanced machine can affect both performance and cycle times. You may want to check if the load size is evenly distributed to help the washer perform better. Additionally, the washer has a "Spin Only" cycle that can help with balancing smaller or delicate loads. For more help, you may visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting and exploring options to improve your washing experience. We’re committed to making sure you're fully supported and helping you get the best out of your LG washer. ^Juvy
- Pros mentioned:Ease of use
Great washer and dryer combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and simple to use. Nice being all in one
I would recommend this to a friend Superior service, hearty recommendation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m super impressed with Best Buy. My first appliance purchase was the LG Washtower. Two very nice gents, Ken & Mike, arrived right on time, and from start to finish was only 20 mins! They helpfully unboxed everything & took debris away. This was a smooth, efficient process. Well done! Best Buy you’re doing it right!
I would recommend this to a friend- Pros mentioned:Noise level
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet great machine washing and drying isnt a chore
I would recommend this to a friend Solid
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clothes won’t get as dry as I’d like because it’s got this smart sensor setting. Kind of perpetually annoying. Otherwise great machine, esp given my space requirements.
I would recommend this to a friendH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good look and works great. Quiet and washes well. Recommended
I would recommend this to a friendVery functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this all in one unit. I am nervous if one component breaks is the whole thing garbage? I love the functionality. When I set a special function on the washer the dryer does a good job at predicting what I want as a setting there too.
I would recommend this to a friendGreat Tower Washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it. It does take getting used to after my old conventional set. It is very efficient, uses way less water. Also it washes and dries much faster then the old conventional set did. We had them deliver and the guys did a superb job setting it up.
I would recommend this to a friend- Pros mentioned:Ease of use
Top Bottom washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very easy to use. Delivery was great and the gentleman was very knowledgeable and friendly
I would recommend this to a friend Purchase of LG Tower Washer & Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.
I would recommend this to a friend- Pros mentioned:Space saving
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great space saver with excellent quality and service.
I would recommend this to a friend - Pros mentioned:Size
Very cool 1 piece stackable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Looks beautiful. Fits perfect. So cool.
I would recommend this to a friend Its a good, compact unit that does the job.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.
I would recommend this to a friend