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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,747 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the centralized controls and the ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer combo. Got a great deal. Perfect for condos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in did their install, made sure the washer/dryer combo was working before they left. They were quick,efficient and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this washer a month. It’s been great the washer load size is a bit smaller than I expected but works great. Wouldn’t recommend if you have a lot of heavy/CA king comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big impact small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old washer dryer combo. This is so much better full size wash and dry in a smaller footprint than a set of stackables. It works with my google home setup seamlessly. The ability to download programs for different situations is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well indeed. It calculates everything from the timing to the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man oh man, I got this bad boy on sale. 800 off was a flash sale, had 250 in rewards. Scored it for like 1.250. My wife has crowned me the cheapest guy she’s ever known. Awesome product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for short people but the software needs help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that the controls are in the middle since I am on the shorter side. The only thing I will say is that they don't make it is easy to connect it to the app which is disappointing. I tried for a few hours to get it connected but it would only connect to my hotspot which is not ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t hesitate, it’s worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer combo is super space saving and works with super small loads and high capacity! I’m so glad I made this choice! It has bee. Worth every penny. Also, the customer service through geek squad is AMAZING!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small capacity but great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, love it! Have encountered an issue twice with towels and sheets in washing machine. It is a little small on capacity and had difficulty getting up to speed on spin if items are too bulky(even when not overfilled). Resulting in soaking wet towels that need to be pulled out and redo spin cycle with half at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner clothes at a lower cost!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great washer. My clothes were so much cleaner in a shorter time. The best part was the power saving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Brookland

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the center panel controls for both washer and dryer. Always have had good experiences with the LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice washer,dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice washing combo. Looks very durable and the installation is very easy. Will get mine replaced because it came with dents, but apart from that It has worked very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Washer/Dryer Towel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks, but seems to be working well.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 2 out of 5 stars

    Check your outlets first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine was a mission to install because it takes two plugs of different voltage. I have one plugged into an extension right now as I wait for an electrician to rewire my space… and pay $400 for that service. This wasn’t specified when I bought it, and clearly it was important. Also, the dryer isn’t drying thoroughly. Hoping that is going to improve. Will update after the electrician comes. The guys who brought and installed it were great though, and they did their best to keep us informe of all things.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Susie. Thank you for sharing your experience with the LG Washer (WKEX200HWA) model. We understand your concern about encountering installation challenges, especially with different voltage requirements. Your feedback about the lack of specification is valuable, and we’ll make sure it’s noted for future improvements.

      It’s great to hear that the delivery and installation team were helpful! Regarding the drying performance, if you haven't already, try cleaning the lint filter and ensuring proper ventilation, as these can affect drying efficiency.

      Once your electrician has completed the work, we hope the performance improves. If you have any further questions or need assistance, please reach out via private message on social media @LGUSSupport. We're here to help.

      Thank you for your understanding, and we hope everything works out smoothly. ^Juvy LG

  • Rated 5 out of 5 stars

    Love this tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy we purchased this tower! It washes clothes in half the time of my old washer thanks to the turbo wash setting. The dryer is fantastic. I love all the settings on both the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I made a good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've washed and dried 6 loads since having it hooked up yeaterday. I'm quite satisfied with the results. The "geek squad" was very polite and efficient. They got everything done within the narrow time frame I gave them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my LG washer/dryer tower for a little over 2 months and have been outrageously pleased. Delivery and installation was quick and smooth. Really like the speed cycle option, as well as steam fresh.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    BUENO

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS AVERY GOOD WASHER/DRYER IVE HAD IT FOR A WHILE AND I HADNT HAD A PROBLEM WITH IT AND IS VERY PRETTY.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.......................................

    I would recommend this to a friend