Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Modern, for better or worse.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cleans and dries well. Much more thorough than my last set. The washer makes an odd knocking sound at no real pattern. LG also sticks a sketchy arbitration agreement to the outside that I recommend opting out of.
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn
Bill Dempster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product at a good price. The delivery went well and delivery men were very helpful
I would recommend this to a friend- Pros mentioned:Ease of use
Great Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and several different cleaning options. Clothes come out like new
I would recommend this to a friend Space Saving washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the added space I have with this washer and dryer. I think it is going to be a favorite purchase
I would recommend this to a friendFirst stackable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good thus far. Only issue is it being a side loader so after every wash you have to run a towel around the rubber seal kind of tedious. As for the dryer I’m seeing dirt building up on the rubber seal. All minor things honestly would recommend.
I would recommend this to a friendGreat little speaker that really jams!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little speaker that really jams! Used it inside and outside and it really fills up the room or beach with great sounding music. Much impressed! It lightweight and very easy to take anywhere.
I would recommend this to a friendWhat a Stack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the stacked washer dryer very much. I searched and searched for one that had the controls in the middle. I don’t know who they make the stacked ones with the controls on top for, giants? I give it an A plus.
I would recommend this to a friendSolid set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been excellent so far, easily handling the largest loads that I could throw into the..
I would recommend this to a friendAwesome ! Great buy !
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer I’ve ever had ! Love the smart features and how compact they are.
I would recommend this to a friendPoor delivery and follow up Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy open box and don’t expect Best Buy to deliver when they say they will. Worst experience ever trying to get what I paid for. Then on top of waiting forever to get it delivered, after it was delivered, the drain hose was broken and sprayed water everywhere. Getting that repaired was another whole circus and wait. The system Best Buy used to track parts is not connected to their scheduling system, so even though the part arrived in a couple of days, the scheduling system kept canceling the appointment because it did not know the part was already delivered. Get it together Best Buy.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Glynn. Thank you for sharing your experience with the LG Washer (WKEX200HBA) model. We appreciate your feedback and understand the importance of a smooth delivery and setup. You can contact Best Buy customer service at 888-237-8289 for assistance and solutions.
While LG doesn’t handle third-party retailer logistics, we’re here to support you. If your unit’s drain hose is damaged, check the connection and ensure the replacement hose is securely attached to prevent leaks. For installation and maintenance guidance, visit: https://www.lg.com/us/support/product/lg-WKEX200HBA.ABLEEUS. If you need further assistance or want to confirm your unit's operation, email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
If you want a Great washer and dryer, this LG Towe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The minute i saw this LG TowerWasher and Dryer i fell in love with it!! It is beautiful! Its Perfect in every way! It looks great! And it's quiet and does a great job!! I Highly recommend this LG Tower!
I would recommend this to a friendLG - WashTower (WKEX200HWA)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about my Wash Tower ... I opted for the WKEX200 because it has everything we need and want for just a bit more $$$$ Turbo Wash and Shorter Wash Load Times Awesome Appliance
I would recommend this to a friendBest stackable ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best..love the fact that the dryer know what setting is needed when you wash and then dry you clothes..when you put your clothes in dryer it will recommend the setting based your washing selection,you just hit start
I would recommend this to a friendexcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product the best machine, excellent product the best machine, excellent product the best machine, excellent product the best machine
I would recommend this to a friendwashing machine review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product running smoothly, minimal vibration when spinning, make use of minimal water, i am very satisfied.
I would recommend this to a friendLG Stackable Wash Tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the washer n dryer stackable. Excellent dryer. I have one issue though. No way I can turn on my drumlight to see how much soap and water is in the washer when it starts to wash?
No, I would not recommend this to a friendPros and cons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally a great delivery and Installation --the second time around. The initial ordering and delivery were problematic. When the delivery truck was on the property they lost cell service and ended up returning the washer dryer to the store. This was frustrating.
I would recommend this to a friendCute & Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a house I purchased where laundry needed to be stacked. I am vey pleased with how well this laundry system works! It is quiet and looks so nice installed.
I would recommend this to a friendits not the product but the service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fine. nothing amazing but nothing to complain about either. the problem was getting to this point. I had another item purchased through the outlet that kept getting its delivery canceled. couldnt get a straight answer why and when i went back to the location to get answers, i saw the item back on the floor. Ultimately the experience was terrible and i tried really hard to buy from someone else but no one could deliver anywhere close to when best buy could deliver. what i learned was dont buy from their outlet unless you can bring it with you that day
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate the time you took to share your feedback. We'll be more than happy to look into this, and assist you further. It would be our pleasure to assist you with your concern in a platform that allows us to have a back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. ^Danee
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has only been about six weeks since we got the machine. So far, it is working fine. It does take a bit long to dry, but that may be due to it being an electric dryer (we have always used gas dryer so far before this one). The controls are bit quirky.
I would recommend this to a friend