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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,747 reviews
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unit. Its quiet, efficient and saves so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my LG fontloader washer and dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was is perfect for apartment living as it fits perfectly in the small space provided, while effectively washing large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Best all around especially for Limited Spaces

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Shivi. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Stackable Washer & Dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this stackable washer & dryer. Very easy to set up and use. I love that it is quiet and has memory settings. I bought this for my business but would consider purchasing one for my home as well. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower has been great so far! Quiet, efficient, and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 5 out of 5 stars

    LG Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Nice set to save space.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Best Washer and Dryer We've ever Got

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It is so easy to use. Very smart and fits tight spaces. We have a very limited space in our laundry room and the best options we had was this laundry tower and a combo from Samsung. I am so glad that I chose this unit over the other one. After installation and use for few cycles,it detected wrong hose connection and sent me a notification from LG phone app. Best Buy came in and confirmed/ fixed the issue. I will always buy LG appliances with no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great design!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, easy to use and gets the job done! Very quiet compared to my old washer and dryer. I recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer/dryer we have purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive at first because I was worried the load compacity was less then other models but after having it for a while this more then keeps up with amount of laundry I do weekly. It saves space without the controls being out of reach which was an issue with stackable models for us. It runs much more quietly then our previous set. The best part for us is the sanitize cycle and the ability to download different cycles if needed. Definitely happy with our purchase and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machine. Quiet, efficient cycles. Best thing is the controls in the center of unit, since I am rather vertically challenged! Purchased this as a second laundry set for upstairs. Fits nicely in my closet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    The tower of power!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG tower is fantastic. It saves space by having the units stacked. It's quiet, efficient and has tons of features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Looks, Cleans, Steams and Dries Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit because it is in the garage at our home in Florida. It is very space-efficient, leaving room for the laundry basket and folding table. It is very quiet . . . surprisingly so. We did five loads of laundry the first day it was installed. The clothes were well-cleaned using the regular wash cycle. Drying was complete and didn't take as long as I thought it might . . . the washer spins out most of the rinse water before finishing its cycle. We used the steam feature for a new bed skirt, and it worked perfectly. This is a very attractive unit, and it works extremely well. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Space saving

    Rated 5 out of 5 stars

    Love our new washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the stackable washer and dryer. It’s quiet and easy to use. Takes up a lot less space than our older model. You can also customize your desired user setting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Easy to operate and it picks the best cleaning for clothes and time durations. Doesn't overheat dry clothes or lets meldew if stop early .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Space saving

    Rated 5 out of 5 stars

    Beat purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart looking, easy to use, space saving . works perfect for our laundry room . Like the smart wash as it takes the gest work out of how long to run on small loads

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today, we are really enjoying our new washer and dryer with a sleek design and quietness of the washing and drying fits perfectly inside of our utility area and the install was quick and easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Black Stainless Laundry Center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this machine for about a month now and so far it has worked well. Both the washer and dryer do their jobs above what we expected. We only had space for a single machine so this worked perfectly. It is very quiet and the controls are intuitve. Its on the pricey side, but we think its worth the extra costs. It looks very classy. The only issues I have are 1) the doors are permanently hinged on the left side, which may be a serious issue for some, and 2) the washer door sits very close to the floor, making it hard to load without kneeling down. I was told the machine can't be put on a pedestal. Otherwise, I would have given it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Sleek, space age design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer+dryer is the most beautiful thing in my house, even more beautiful than my wife, and my wife agrees. It's very easy to use and very quiet. It's on the expensive side. I'm not sure if it's worth the added cost, but it is the only washer+dryer that would fit in the space we had available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Washer not working properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my LG laundry tower 2 months ago, my dryer is working fine but since day one, the washer leaves the clothes dirty, not matter what setting I use or the amount of clothes is put in, there is not enough water getting into the drum for the wash cycle and the rinse cycle seems to be running dry with no water at all, it seems like the clothes are getting a little mist of water, spin and that is it, as a result the clothes are not clean and they are smelly when the wash cycle is done. I called Best Buy, they sent a technician and the technician referred me to the LG support, LG sent a technician and he said he doesn't see anything wrong despite the fact that my clothes are not getting clean. This unit is very beautiful and easy to use but the main function of a washing machine is washing and cleaning the clothes, this one is clearly not doing that for me, so if anyone is listening (Best Buy or LG), I just need this issue resolved, I would hate to get stuck with a 2K "dryer only" tower. Thanks.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG