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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,747 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer/dryer all one unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of both washer and dryer AND it’s one piece!! Was fairly easy to install. Love it would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washed and dryer! It looks so sleek in my apartment. It also functions beautiful. It’s not that load and does a great job. I have sent many links out to friends encouraging them to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great tower!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for 2 weeks now! Works great and really quiet. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Laundry tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, easy to use. I like the color, looks like a spaceship.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, saves space, little noise, does not spoil clothes,bright light, sensitive control sensor. recommend to buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience with our products. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James. LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stackable washer/dyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking machines and they work well. I do wish there was a quick wash cycle on the washer but can live without it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Love this new washer/dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new washer/dryer unit. I waited to review until we had used it for a few weeks. It "exceeds expectations". I've had a stacked washer/dryer before, but this unit is so easy to use with all the controls in one panel. Very efficient use of space. Intuitive control panel. Runs so quietly I checked on washer occasionally to be sure it was operational. Another is a series of LG appliances that I am very happy with. Also, kudos to Best Buy delivery service for painless delivery/haul away of old washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Stacked Washer And Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer , leaves my clothes smelling wonderful I notice with my other washer I would use the same soap and it wouldn’t distribute it as evenly and leave my clothes smelling nice , BUT THIS ONE DOES ! Also the clothes after being washed comes out almost dry ! I love this pair and would recommend for anyone looking for a stacked washer and dryer !

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Great washer/dryer tower.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great combination washer dryer for tight spaces. It’s fast, efficient and relatively quiet. I like the Wrinkle Guard setting and the WiFi control is very convenient. Having both appliances in a single, integral housing minimises rattle and vibration. The colour and aesthetics match our other things nicely. It’s isn’t cheap but that’s for a reason - nice things cost money. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best laundry solution ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. East to use, quiet, and the clothes feel so clean. My blankets also fit!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally lrg cap stacked laundry for short people!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laundry center. The machines are simple to operate but offer advanced features such as sanitizing and steam. Large enough to manage king size bedding. Uses much less water than my previous front loader, less detergent too, saves money and the environment. My favorite feature is...the controls are located in the space between the washer and dryer making them easy to see and access even for those of us who are vertically challenged.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Absolutely perfect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect stackable washer/dryer combo for apartments and full size house, the machine quite and user friendly, and the additional smartphone app makes it even easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great Space Saving Laundry Center

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this laundry center as we are remodeling our laundry room and bathroom area. With this all in one stacked unit we were able to greatly increase the size of our bathroom space and allowed us to add a shower unit. The LG wash tower is doing a great job with the laundry as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Two thumbs up!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for us. Controls are easy to use, I love that both machines light up so you can see what you’re doing, nice and quiet, washes/dry as well. Handled my quilt just fine. Two thumbs up.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great units. Space saving. Clean well. We have a cleaning company and our short-term rentals that are larger have at least one or two sets of these. They have been game-changing for laundry efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Space saving

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient and space saving. What more can you ask for when the roduct works better than you exect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    LG Laundry Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who delivered the laundry tower were very professional. They were extremely diligent about delivery and set-up, and they were careful not to damage the floor and walls in our new laundry room. As for the product, we love it. It’s perfect for the space available to us and the unit is easy to use. We particularly like the variety of settings to accommodate different loads of laundry.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    What a great purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set exceeded our expectations! It's large, quiet and sleek!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Ecstatic to do laundry again - Great Washtower LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I had looked at buying this unit as Best Buy had an open box at a discount. I second guessed myself and the unit was gone same day. This time when my washer finally gave out I went back to Best Buy to find another unit on sale with only a minor blemish so I jumped on it and glad I did. This unit is so smooth and quiet and does an amazing job on the laundry. I’m amazed at how much faster it washes clothes in cycles that took a 1/3 longer it seemed on my older front load. Drying time is also improved. I like the central controls for both units in the stacker and the Smart ThinQ app and notifications are very helpful with our laundry on a separate floor of our home. Attention to detail seems very good and quality as well. I like that I can upload various custom programs for laundry which allows you to customize around certain laundry types or formats you do that aren’t one of the standard modes. All in all very happy thus far with the unit and actually very weird but I do enjoy doing laundry again where before was a burden now seems to create more excitement and much easier being able to take finished laundry out at eye level and not bending all the time! Great unit LG hopefully this holds up for a long time. I did go with the Best Buy Total Tech service so feel that level of protection gives some peace of mind. Also kudos to the Best Buy team, the salesman Jose that helped me with this purchase and the delivery guys that did a great job moving old out and new in on our second floor laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Liking our new washer/drier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this LG Washer-Drier tower with steam and built-in intelligence for about a month. It replaces our previous 11 y/o side-by-side LG washer/drier combo. The capacity of both washer and drier is the same as the previous machines,but the laundry room feels far more open and functional. The controls are at a convenient height, and there is less back strain doing multiple loads. Both washer and drier are very quiet and clean the laundry well. Haven't tried the steam feature yet.

    I would recommend this to a friend