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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,747 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and Elegant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this purchase. Ordered online and had it delivered. I installed myself, but they can do it for you and take the old one away if you want to. Compared to my old one, it’s a very quite machine. It must be leveled, otherwise it could shake a little during the fastest spin cycle. Once leveled perfectly, there is no shaking. I do notice the drying time is a bit faster than my old one too, feels like the clothes come out hotter. And I love the steam setting for shirts. The manual says the washing machine door gasket/plastic must be hand dried to avoid any bad smells. So far, two months into use and still smells like new.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true game changer for us Fantastic washer and dryer Great selection of settings Very quiet incredible capacity with a very small footprint Everything we wanted and much more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washtower. It was easy to install and fits perfectly in my laundry area. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Small Spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer unit is very easy to use. I'm impressed with the amount of clothing I can clean at one time. The color, Nature Green, is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Buy It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great! Saves so much room in our little laundry room. No complaints about the washer or dryer. They are so much better than the 10 year old Kenmore products we replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer/dryer combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer ever. The only reason I didn’t give it a 5 star is because I wish it would vent out the side. I thought when I purchased it, it said it was a 3 way vent system. The washer/dryer sticks out to far because it’s vented in the back. Causing me to lose laundry room space.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer tower. It is a great space saver. I love that i get everything i need in one unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The W/D is very user friendly and the perfect size. Not too big or too small.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great unit, don't forget the steam hose splitter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a second laundry room downstairs in our house. This unit fits the space perfectly. I like how the controls are located in the middle. Dont forget the hose splitter if you buy the unit with the steam function. BB website did not advise of this at time of purchase, lucky for me the install guy had one on truck to sell me, I guess this has happened before. The one that comes with the dryer unit requires a third hose and is made of plastic. Buy the BB one, worth the cost for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Very good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a set of - they were big and dwarfed the room. Our room isn't that small but laundry machines thee days are BIG. So we went with this - for one reason - the controls are in the middle. If you stack them then the dryer controls are really high up. The laundry center solves that problem. The only downside is that the washer doesn't have a pedestal so you have to bend over a little. But it's a good trade to gain a lot of space in the room. Plus the light in each is far more helpful than I expected. Plus the controls are much better and easier to see that the ones we had before. If you aren't tall and space is an issue this is a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Superb washer dryer combo - super quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and compact. Runs super quiet. Love the touch controls. So far have been very happy with this purchase! My only complaint is I didn't read which way the door swings when I purchased it for my space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Great customer service! Will tell everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very nice unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet and very easy to use ans has many helpful tips via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Extremely happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best delivery people very helpful.The unit is very quiet and extremely easy to use.App is excellent for everyone.Have had it a week and found it washers clothing great compared to a top load machine.Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it installed for about a month now and so far are extremely happy. The washer/dryer looks very high end and so far does an excellent job with performance. Everything is very quiet and gets the clothes clean and dry pretty efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to clean!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this unit for a year now and waited to write a review. It’s excellent. It’s quiet, customizable programming, connects to the LG Home app, and has kept my electric bill low! I have a lab (she sheds a LOT), and the machines do a great job of removing her hair from my clothes and linens. All it takes is a quick wipe of the washer to take out any remaining hair, and the lint trap in the dryer is excellent and easy to clean as well. Would recommend this to anyone - and I did. My mom got the same one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Go For It!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were impressed with the LG commercials when they advertised this unit. My wife is on the shorter side and this was a top three reason we purchased this unit. The controls are in the center of the machines. There are several wash/dry options and the clothes come out clean and the smart technology will determine when your items are dry. The unit is very quiet and you can adjust the volume to alert you when the wash/dry is complete. The only downfall to think about is if the washer or dryer malfunctions the entire unit will be down. You can't have your cake and eat it too, but we elected to purchase the extended warranty just in case this transpires. We don't regret purchasing this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doesn’t get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best washer dryer I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really love it. We’ll see how it goes. A real space saver for small rooms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Lg washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving it! Still learning all it can do. The size is perfect for our small laundry room. The graphite steel color is wonderful. Very user friendly.

    I would recommend this to a friend