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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,747 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, looks great and Works wonderful. Easy and quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG WashTower washer and dryer. So convenient and easy to use. Laundry has never been this easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine. Couple things could make it better

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Saves space. Looks great. One star off as it drum seems to wobble a lot when the machine is attempting to do a spin cycle, and wastes a lot of time getting into the actual spin. Once in the actual spin, does well in wringing the water out of the load. Another reason for the 1 star off is that this device needs a manual mode or a way to change settings other than the limited 2 or 3 without using the app. Anything else requires the app. In terns of value, this combo is about the price of a separate 4.5 cu ft washer and 7cu ft dryer. Only negative is if it breaks down, you can’t just replace just the washer or dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love Them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so much! It is very aesthetically pleasing, plus it has a touchscreen feature and lights up when you open the doors. It cleans well, easy to clean lint trap, and is very very quiet while it is running which is a huge plus. It also has a pretty large drum and auto-senses how large your load is based off of the weight of your clothes. The only con that I have for these machines is that they both remain humid inside. The dryer has at times actually had a small amount of liquid pool at the bottom one time when I never took out some rags I had put two wash. I solved the problem by leaving the doors partially open for a day after I take out a load and the inside dries just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer/dryer is great. Easy installation. Easy setting for all loads. My kids find it easy to use. Love the app notifications alerting me when load is done. Best washer/dryer combo. I used LG website for more video information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, large capacity, and tons of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely haven't ever been this excited to have an appliance delivered before. As they wheeled it into our backyard and into our laundry room I felt like a kid on Christmas. This is one of the first "next gen" appliances for us, and a major upgrade over our previous washer and dryer. The first thing I noticed is they got the heights right. The dryer is convenient to put things in and out of without feeling like you have to reach up, and the washer is at an easy to reach height as well. As we did our first dozen loads of laundry, it was obvious that this washer and dryer unit was laundry-life-changing. One of the big upgrades on the washer side is that it leaves much less water in what I would call the seal channel of the door area. It seems like it does a great job of getting all the water out. You can also see this when you take your clothes out after a spin cycle, and they are nearly dry already. I think this plays to the efficiency of the appliance as well. Also, the control panel is very easy to use, and I really like that you can turn on the panel for the washer and dryer separately. The regular wash cycle is fast, and it's actually close to what the timer says. On our old washer, if it said 50 minutes, it was probably closer to 70. This washed a regular load in under 40 minutes. Once the wash is done, you put them in the dryer and your settings carry over. Were you washing on blanket settings? It knows it, and puts itself on the correct setting - pretty amazing. There's also a plethora of customizations that can be made to both washing and drying. The tech features are awesome, but also easy to use. The AI is built-in, so there's not need to mess with any settings. It takes the guesswork out of doing the laundry. The dryer also has a cool wrinkle care feature, so that if you leave your clothes in the dryer for a while, it will lightly tumble them occasionally, so they don't wrinkle. I like that because I am notorious for doing so! The lit inner drums of both the washer and dryer make it really easy to see. I've never seen an effective light inside a dryer until now! My one concern, moving from a side by side to a stackable was the potential vibration. I set it up without the wall anchors initially to see how it would do, and I was really surprised. Blankets, towels, really anything we throw at it, there is no vibration, no movement, nothing. This machine is super quiet, and really stable. I would say this is the perfect washer and dryer if you have a baby, and limited space. There's almost no extra noise from it, no typical rush of water sound, not banging around of a loose drum, nothing. It's really amazing how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a stackable unit with controls that are in easy reach this unit fit the bill perfectly it's quiet and seems to do a very good job. Very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Quite running!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quite for both the washer and dryer. Easy to use. Drying a quilt took three times and would not dry. I have also found that it takes two times to get towels dry. Easy to access both the washer and dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG WashTower. This unit is classy all the way. I like the stainless steel drums, washer and dryer. I like that the dryer uses the same settings as the washer. The unit is spacious without taking up a lot of space. It is quiet. My clothes come out of the dryer wrinkle free. My towels dry in about half the time that they did before. And let’s not forget the digital display, it is simply amazing. Well, I guess you can tell that I think very highly of this unit. If anyone out that is in need of washer and dryer and you have limited space, this is the unit for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mil

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dis was the best decision I made works wonderful i would change my water and dryer recommended to all my friends in the band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it’s Very fast drying feature and working effectively

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Washtower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer is great. It is a lot smaller on the outside that my original stackable, however the capacity is the same. I highly recommend. Note: there is no slack function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the slim design and how much space it freed up in our laundry room. Others have commented on it not drying loads completely and I initially had the same issue. Then I discovered that you can change the dryer setting by moving your finger up or down on the touch screen where it says 'Dry Level'. That allows you to adjust the dryness between 'Very' and 'Damp'.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful quiet and durable. Thin and like the fact it is one unit.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer & dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer dryer we have ever had. Super clean design and great operation. It’s quieter than typical stacking machines since it’s all one piece. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this item since the top of December. It’s been great, was worried the item was not leveled off the first personal wash, but it seems to have gotten used to its area. If the level seems to be a problem I would need help. Delivery people were great and managed to deliver within a tighter frame. Am completely with the design and the opportunity to continue my purchases with Best Buy. My girlfriend wanted the Sage Green color as it blends with our darker scheme and she couldn’t be happier. I wish I could give an extra star on capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Laundry center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really is the best washer dryer machine I ever bought. It is very efficient and quiet. Be sure to attach the steam kit. The installer did not do it and I had to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and dryer tower. I love it! Helps me keep the dog hair off of my clothes. Very good for a small laundry room and short people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing the steam option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy this tower is amazing with AI i can program the tower and the tower do everything for me i just drop my laundry and is done i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high tech washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a washer and dryer like this. I am goong from a basic stackable unit with knobs and a loud horn that notifies me when the dryer is done and no sound for the wahser to a touch pad with a nice charm when both wash and dry cycles are done. I love that i can choose multiple cycle types for what im washing and that there is a sensor that can detect when the cloths are dry so i dont over do it. Only issue i had was they dryer would stop after 15 minutes at first and i realized it had a code that indicates a blocked vent so i had a vent cleaner come out he found that a coffe can was used as a union for the vent and that there was a huge bird nest with a dead bird inside. After the vent cleaning and bird cage installed the dryer runs really well.

    I would recommend this to a friend