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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,747 reviews
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Good - SO FAR...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Itʻs really too early to give a reasonable review, but after 2 months the Tower has been great. The main plus of this tower in the footprint it takes up. We get a front load washer/drying into a space that would NOT be able to accommodate a traditional front load combo. We were looking at a severely undersized Samsung unit or the Kenmore/GE stacked combos that we had in our condo. It was fine and we would have gotten that if the LG Tower didn't appear. This is a no compromise unit with a very reasonable foot print. The only reason I cannot give it 5-Stars, is that only 2 months in - thereʻs no way to know if itʻs durable. And in the big scheme of things, durability might really be worth 2.5 stars by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very Pleased and Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love love love my new washer and dryer!!! So easy to operate and it’s so quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG wash tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine. The delivery guys were respectful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect stacking washer dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size stacking washer dryer! Holds a lot of clothes and does a great job. I love the melodic sound it has when the clothes are done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for a rental and more recently for my own home. Love this washer/dryer combination. Easy to follow instructions and love the space it saves.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washing combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding price and product. Quiet and many options for cleaning. Love the smart features that set the drying time based on clothes being washed. Learning curve on the phone app though. Compact design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Like This Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver. Works great. Like the controls at the bottom of the dryer, more convenient. Pretty quiet machine, No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Friendly, Easy to use and technology savvy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! the unit HE Smart Front Load it's performing extremly well. I like how silence it does the cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The LG Superstar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer/dryer tower is a top of the line unit that covers any washing challenge. Doors are convenient to open and shut to people of any height. The controls are perfectly positioned with setting for all types of wash. The only negative is the wash unit is low to look into to be sure you have removed all the contents that need to be moved to the dryer. The unit is easy to operate. The price is more than other brands but the increase cost is well worth it in the long run. I am really thrilled with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Super happy with this new tech!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this unit for 3 weeks now and cannot be more pleased! The stacked feature gives us much more room. Both washer and dryer can handle big loads. The tech is super sleek and best of all…it is soooo quiet compared to our old machines. I feel like I finally have a machine that helps me do laundry! Scheduling and delivery were a breeze and the installers were fantastic! One note of caution, this unit comes already stacked. When we saw it were a bit worried it wouldn’t get down to the basement. But our expert installers made it happen. So happy I made this choice!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    So far, absolutely wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is in a compact closet. They are full size with stainless steel tubs. Depending on the setting, I can wash anything from 15 minutes to 2 hours. The dryer is wonderful. It dries a huge load of towels in 55 minutes to 60 minutes. The perma press leaves clothes wrinkle free. I certainly hope it lasts a long time ! I have had for it 6 weeks. The only thing that I would change is the bottom. It is a very heavy unit and if it had built in glides, it would be a lot easier to move and install.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    Best washer/dryer combo ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine! It cleans and dries quite well, it is so quiet (!), and it’s small footprint gives so many options for space!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best purchase I have made this year, makes the laundry room space very much cleaner and easier to access

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 3 out of 5 stars

    Washertower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new washer tower. It is quiet and efficient. I purchased this because of it compact size, I have yet to get it on line so not able to comment on that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent washer/dryer! Love the quality, design and functionality. Only issue I had is that I bought this unit from Best Buy and a few days after the 15 day purchase time, the cost was reduced by $100. I had hoped Best Buy would honor the lower price but they wouldn’t. Being a lifelong Best Buy customer I was upset by their reluctance to honor the lower prince but obviously this is no reflection of the washer dryer. It’s a great unit and perfect for small spaces where height is an issue- you save 3-4” in height over a regular stacking unit. You might consider purchasing from a retailer that is a little more flexible on their price guarantee as prices due fluctuate for these appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It is awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is awesome. I previously had side by side front loaders by LG but I needed cut down on space and this unit works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exhaust hose venting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I’m NOT happy with is the fact exhaust hose is vented directly out the back & not from the side, it puts the units out into my back door entrance pathway. Love the ease of control panel in the middle of both units & is extremely easy to use. Kudos guys & gals.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I highly recommend this machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, hope it will keep working so good! And the dryer drying so fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Hard Working and Good Looking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Looks Great and preforms very well. This tower makes doing the laundry something you look forward to. I’m glad we picked this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, clean unit. Looks great in the house. Very quiet machine and can handle everything we've washed/dried.

    I would recommend this to a friend