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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,747 reviews
  • Rated 5 out of 5 stars

    Nice and Quiet, Happy with the performance.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went and picked this up from the store. Guys that helped me load it weren't quite strong enough to lift it in. I would like to reiterate this thing all boxed up is HEAVY. Once I got it home me and my fiance were able to handle it decently once unboxxed. Washer and dryer are very quiet and I'm impressed with how efficient they seem to be. Dryer has no issue drying a large load of mixed clothing in 40-45 minutes. A note of caution, there is a big piece of styrofoam that goes up into the washer/dryer unit to support the washer drum. If you are struggling to get this off the styrofoam base, it seems it's very easy to have this snap off and stay up in the washer. I did exaclty this, and the first time I ran it the washer was shaking bad and making a peculiar squeaking noise. Tilted it up and sure enough a piece of styrofoam was still in there, squeaking like crazy. I'm hoping this continues to treat me well in the coming years, but the first few weeks have been a great experience. One other note, if your dryer plug in is any distance away from the dryer, you may want to spring for a 10 foot dryer cord, as the 6 foot doesn't make it much further than down the back of the unit. Hunting down a 10 foot cord was a task in my town, so I ended up building my own new cable. Dryer does work with both 3 and 4 prong outlets, but is initally set up for 3 prong, which worked perfect for me.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We love to see this feedback! Welcome to the LG family. ^Jennifer LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good product very good machines, easy set up thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Small user/ Big product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the performance. I'm 4'10" and didn't have the space in my kitchen for a side by side. I have no difficulty getting the clothes in or out of the dryer(which is on top).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product - EPDM Rubber smell needs resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great machine so far. I was surprised that it was Wi-Fi enabled but that has been extremely helpful because the app lets you know as soon as a load is done washing/drying. I would give it 5 stars but when you get it brand new it comes with a god awful smell that took numerous clean cycles to remove (7+). I recommend using rags to constantly wipe down the EPDM rubber after each wash cycle until the smell largely goes away. Since this review is about the product I will not reduce the stars further, but the delivery/installation of this product was absolutely horrid. It was the WORST delivery I have ever had of any company and with Best Buy - unnecessary property damage throughout the delivery. As a purchaser, this product is heavy, ensure that delivery personnel coming to your home are physically able to handle this item before entering your home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product runs quiet clothes dry quickly form factor saves allot of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WAAH TOWER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific unit I love it. However the app piece is not that great hard to sync. The delivery guys were great and took mine away and out in the new one with ease. You don’t need the bottom drawer, it is pretty tall and look nice . Wish it lit up during entire cycle instead of just at end. Very big inside dryer and wash. Read how best to care for it because I’m not sure that because it’s all in one if one has a problem the entire unit goes out since it is a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Smart washer n dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mashine is quiet, runs beautifully and easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer/dryer I been searching for long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product easy to use and beautiful appearance for space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Seems like it washes faster also. Nice size too. Space saver.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Washtower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice setup washer and dryer works excellent it has steam good quality good product fits in the space accidentally gives you extra space and you work area very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! Works great and saves so much space

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love this unit. It gave us way more space in our laundry room. It is also pretty quiet compared to what we used to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent Combo Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. No noise, is easy to install, and works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great units

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer dryer work great very quite units, would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving laundry time!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific combo unit purchased due to highly rating by Consumer Reports. Energy efficient, washer has water saver and dryer dries clothes much faster than previous unit. Also very quiet operation and many cycle options to select just what is needed. Love the mess free detergent area and easy to clean filters. Had unit about a month and still happy to do laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable washer $ dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this unit, I down sized from my front loaders and it fits perfectly in my new home. It does make sound when operating but they are not loud. I would recommend if you needed a smaller unit. This one is now in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product as a gift to our daughter as she moved to her apartment. The color is lighter than I expected. The controls are conveniently located within reach than the regular washer and dryer stacked together with adapter. Washing machine is relatively quiet and dryer works very well in quickly drying clothes. Only used it a few times and so far it’s great. Overall, very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine worked quietly and efficiently from day 1. Old machine was insufficient and a big disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    LG stackable washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Saves space and it works beautifully. Would recommend these units to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Cleans

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo ever. We had tall ceilings and needed to utilize vertical space. Gets my husband’s work clothes so clean! Pulls pet hair out of everything! Absolutely love the ability to monitor and control from an App!

    I would recommend this to a friend