Customer Ratings & Reviews

We had a perfectly working top loading washer and dryer, that unfortunately we needed to replace after the town’s pipes got blocked and sewage backed up into our washer. We did lots of research and decided to get this stacked front loader washer/dryer combo. From the minute we got it the washer has never drained fully after a wash. There is always a couple inches of water left sitting in it and clothes are therefore sopping wet in a puddle of water. We had the LG people come out *twice* and they literally told us “it doesn’t have the power to pump the water out fully because it’s an energy efficient machine and it therefore doesn’t have the same power as the non-energy efficient machines from the past- but don’t worry you bought a really good machine”. Thinking the first guy surely didn’t know what he was talking about we asked a second guy to come out and he confirmed the same- the machine isn’t powerful enough to empty the washer of water fully so there is apparently always going to be a puddle of water your clothes are sitting in when the wash is done that doesn’t drain from the machine. My husband is an engineer so he jimmy rigged a new pump which drains the machine now but it shouldn’t come to that (picture of that new pump my husband made below). Don’t waste your money on this “energy efficient” useless machine. (Also, BB delivery is a joke, cancelled the night before, rescheduled for a few days later, then apparently the guys can’t carry down three basement stairs through a bulkhead door so it was delivered onto our grass and my husband had to get it in himself- another picture of that)

This hasn't been installed yet, but I anticipate this new W/D combo will be a winner. I took advantage of the Labor Day sale and purchased 3 LG appliances for further discounts. I can't afford NOT to shop at BestBuy.

This unit is not only attractive looking (as far as appliances go) but the performance is excellent. We were very hesitant in buying a stackable unit but this was the only way to go for the available space. The unit is easy to use and my permanent press clothes come out wrinkle free. The "tubs" are large enough to accommodate a queen size light weight comforter. Energy efficient. Extremely happy with this purchase.

Beautiful and very easy to use. It fit perfectly in my laundry closet with room to spare.

Pretty good, it washes and dries my clothes and I like it.

Washes well, incl. bedding. Pre-set cycles are OK, but occasionally not fine-tunable within that pre-set. Steam function works well for sanitizing, etc. Easy to transfer wash to dryer. Light inside both wash & dry is very helpful. Space saving tall stack worked very well for us, and mid-level controls for both units is a big help.

So far my wife loves the unit. We had a side by side front loading set, but it didn't leave much space in the laundry room and the swap has made it feel sooo much bigger. We put a hall tree where the second unit was and it offers great storage and hides the water/electrical lines. Great purchase!

Excellent machine. Very smooth and quiet. Controls are straight forward to use.

The unit is quiet and efficient. Fits the space perfectly!

Sp far so good. It is more compact while still having the same drum. No real complaints but i think some of the "extras" are over hyped. The "remote start" is a little oversold as you have to first turn on the start physically on the machine before being able to use it (so, for example- if you want to run a second dry cycle after the first finishes, you cannot do that fully from. The app)

Decent for the price. It takes a little longer to do loads because it takes forever for even the small loads to dry.

works great, I love it. the large capacity and the space saving is a definite plus.

We have had these units for almost a year and have had no problems. They interface is intuitive and easy to use for basic laundry. The added features (steam, turbo, etc. take some thought but are useful to have). The units are solidly built and work much better than the old “stackable” units from previous generations.

This LG washtower is fantastic. Very easy to use and great performance.

We love that the control panel for both the washer and dryer are in the middle. One other benefit is pairing it up to the app. This way you can set and download cycles to the watch and get real time updates on wash cycles. You can see exactly when your cloths will be finished so you don’t have to physically check it every 5 minutes. I’m more on performance than looks but I will say they do look fancy.

It is quite, efficient and looks very very very nice.

What can I say about this thing that hasn't already been said?? It's quiet. It's fast. My wife hugged it when I finished installing and the controls came on and she said "it likes me too". For real tho, my clothes have never been cleaner. I didn't even realize I was wearing dirty clothes this whole time until we bought this thing.

This laundry unit replaced a unit supplied by the apartment owner and its worth every penny I paid for it. The controls are easy to use and the washer and dryer options are perfect for me…including steam that I use to sanitize. I get absolutely clean clothes using only 1 tablespoon of HE laundry detergent per installer’s recommendation.

The LG wash Tower is a great size, has great features, and is super easy to use.

Didn't realize it was an inseparable stack. Made installation difficult