Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,747 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Lg tower washer and dryer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good washer and dryer, attractive looking, runs smoothly and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fabulous setup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it this way: My wife and I have purchased two sets of washer and dryers and two sets of entire kitchen suites over the past 5 years. This is the FIRST appliance that my wife actually raves about. She loves it. I ALSO am very happy with it. The installers were also very great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love the washer and dryer combo. So excited to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ - Amazing!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG ThinQ is perfect for my wife. Other stack washer/dryer the control panel is to high and would need a step stool but with ThinQ both washer and dryer controls are in the center. And can download cycles/ it steams and can start with WiFi app. Happy wife, happy life. Really is a great for smaller spaces. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this Washtower. Needed something "different" for our space, and this checked all the boxes. Love the magnet on the washer door that helps keep the door ajar after a load is finished. Dryer does a great job, and clothes always come out completely dry. The interface is easy to use, both units are incredibly quiet, and the machine just looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    An Excellent Buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. Quiet. Only time it is really noisy is when drying heavy items like a rug or heavy quilt -- otherwise very quiet. Does a great job -- even on quick wash. My only negative is that it does stick out from the wall (depth) more than we had anticipated due to the dryer vent. We tried changing it out to a different configuration and it still sticks out. We are getting used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance in a smaller package

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a stackable washer/dryer combination that had a smaller profile, good capacity and easy to manage controls. The LG model was perfect with controls in the middle and good capacity that did an excellent job cleaning clothes. We are very happy with our purchase and Best Buy’s delivery and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much bigger than my previous washer/dryer, and pretty efficient. Good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product-space saver, easy operation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got smaller house and cannot buy separate washer and dryer. This tower’s design meets our needs greatly. Not like other tower with panel on the top, this one’s panel is in the middle. It’s so easy for short people to operate. The price is very good when I bought it. No matter who you are, where you live, this is a good fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre install update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was the worst.Not truthful and wouldn’t install. Had to get own plumber to handle what was a very simple job. Was also given attitude when mentioned old unit needed to be hauled away

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Excellent Room Saving Combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice - so glad I went with this selection! Great room saver - now I have more space to make my laundry room more homey! This combo works fabulously and has some nice features! Thank you to the Best Buy rep in suggesting this as an option - love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 3 years and it is amazing and reliable. It did come with all of the necessary connections. If you buy the extra connections, make sure that they don't open the containers unless necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect Unit for a small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this unit exceeds my expectations. Very quiet, easy to use and tons of features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect combo and looks pretty awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first washer and dryer and we are happy with our decision. Love the ease of use with this washer/dryer combo. Great capabilities and we are really impressed with all the different functions and features. It does a great job with our laundry using all sorts of the latest tech and does it quietly. We love it and definitely recommend it to a friend who wants to buy a stackable washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The Boom Machine & Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Thin Q" is the Boom!!! I love it, I love it,.....Kisses'

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stack review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design. Control panels in the middle of the 2 units is great. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and washes well

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! I was always hesitant to purchase front loaders, but with a regular cleaning schedule, the gaskets and machine should stay mildew free. I love the features it comes with and the fact that it looks compact but holds a regular load of laundry. I wanted to save space in the garage and this fits the bill. My clothes are coming out smelling great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Runs quietly and great in smaller spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my LG!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG ThinQ washer dryer unit! It’s the perfect size, quiet, right features, cleans extremely well. The black, stainless color is absolutely beautiful and matches my countertops perfectly. Because the finish and color are so beautiful, I am now looking at an LG refrigerator and stove for my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Space saver

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer dryer, very space efficient. Large washer and dryer capacity, ultra quiet as well.

    I would recommend this to a friend