Customer Ratings & Reviews

Great product. Runs very quiet and does a great job. i purchased on the recommendation of my sister who just purchased one. We both love it

I’m in love. It’s easy to use, quite and does a great job.

Great product.I am so happy to buy it.Doing a great job and its very fancy

Great washer and dryer! Exactly what I was looking for and needed.

Love our new Washtower!!! Fits in the space perfectly. The loads we are washing and ddrying are coming out soo clean, we did not realize how bad our old washer and dryer were. Only need to use one Pod per load, where I was using up to 4 for big loads with my other washer just to get it to smell good.

Quiet and easy to use. Fits perfectly in a small place.

I love my new stackable washer dryer! Overall, efficient and polite service. Recommend the product and recommend Best Buy. A piece of advice, though: when ordering a delivery, be SURE to ask if they ve ordered the items necessary to do the installation. I didnt know to do that, and had to reschedule the delivery after the items necessary for installation arrived. It all worked out in the end, but be advised.

Had an aged, yet serviceable, unit, so wasn't necessarily in the market for a replacement stack. After reading reviews and doing some additional homework, though, I bought this unit and had it delivered within a week. I (easily) handled the installation myself, but having someone else around to move the unit once connected would be my recommendation. While having a WiFi-enabled/connected washer and dryer is more "nice to have" than "have to have" (you still have to physically go to the unit to load/swap/unload), the app does provide some additional customization options that come in handy. Now in place for several weeks, I'm very glad I made the swap to this unit and would highly recommend if you're in the market for a stack.

I purchased this washer and dryer combo purely for aesthetics. The modern minimalistic design is worth the purchase for me. Compared to traditional stacked front load washers and dryers the center control panel makes it easy to operate. Keep in mind that this one pice unit is extremely difficult to move and install with its size and weight.

Absolutely love it! This washer dryer combo is a lot quieter than our older models. I love the fact that our nine-year-old can do his own washing and drying because the panel is in the middle. Absolutely recommend this washer and dryer to anybody who needs to save some space.

We love our washer and dryer combo. We’ve now had it for about six months. No issies. No weird smell like other front loaders have had. Very smart. Accurate. Love it.

Nothing is better than not needing to grab a small step to be able to reach at the top to change settings. Having the buttons in the middle was the best thing ever. Also why use so much space when all you need is the stackable that does so much without the extra space needed

Sleek and pretty. Runs quietly and does an excellent job

The washer and dryer is really convenient for us.It’s easy to use and we love the modern style.

Great product, efficient and design for small spaces.

The LG Washtower is a nice washer/dryer unit with electronic controls and many selectable wash & dry cycles. There are a lot of features, which means it takes a bit of effort to understand what they do and how to use each feature properly. The LG owner’s manual could written much better, though, to make things clearer and easier to understand. For example, at the moment, general topics are somewhat poorly organized; and the manual could definitely use a full appendix to aid in easily finding specific pages for comprehensive explanations of certain features, functions, care instructions, etc. A feature-rich product, but due to a poorly documented manual it may seem lacking in useful information to many users. (It took me 30 minutes and 5 tries to link the ThinQ application to the Washtower! Kept re-reading the instructions in the manual, but found nothing helpful; finally just dove into the application itself, which better explained the connection procedure.)

We are extremely pleased with our new LG WashTower. It fits very nicely into the limited space of our condo. We find the unit to be very quiet, which allows us to enjoy our activities without the annoying noise of the previous washer/dryer. An excellent product.

I have had this unit for about 3 weeks. I love it. Apart from saving space, the washer and dryer are easy to use. The dryer knows the setting of the most recently completed wash cycle and automatically sets the dryer. Happy to see the communication between the washer and the dryer/

Great stacker set up Installers were on time and did a great job! Both machines working perfectly.

Finally a stacking washer and dryer that is not so clunky looking!! I don't have a separate door so it is important that it looks good. Works great, plays nice little tunes - ha ha! I do not use the fancy features - I just press the buttons on what I want.