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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,747 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Four is the magic number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer. I appreciate the patience of your sales crew and the geek squad. I have a perfect set and that makes number 4 a success. It fits into the small space in my condo and washes and dries perfectly. I couldn’t be happier. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Aptly named Washtower (washer&dryer in ONE machin)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quietest washing machine (dryer combo) I’ve ever had. No need for stacking kit for this model because the dryer is part of the set, a one piece set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s easy to use and it’s very sleek looking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's malfunctioning and I need help from Best Buy. The machine is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty combo. but not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. I'm happy with it's performance. My criticism comes from lack of choices in settings.in a pre-set mode I can't change the heat setting or spin cycle to what I want. There isn't even a rinse/spin cycle only mode. You can't know this unless the floor model is plugged in & turned on. The associate tried to find a picture of the control panel on line, but the only one he found was illegible, as it was taken at an angle. So I pretty much use only one cycle on both washer & dryer so that I can choose the heat/spin/time of the cycle. For example, on one of the pre-set cycles the time was 1 hour & 5 mins. I changed it to timed dry for 40 mins, selected "very dry" it worked perfectly, saving me 25 mins. of drying time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Compact but spacious washer drier combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes and dries clothes very well. Very quit too. Also love the app that tells me when the wash is done. Also I like how the controls for both machines are in the center.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice LG combo Works very well and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about getting a WashTower, but no more. This unit has exceeded all my expectations. It only takes up a small footprint in my laundry area but still does a great job cleaning and drying. And even though it sits just around the corner from my living area, I can barely hear it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Came dented. Obviously an open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me an open box item with a dent BUT I BOUGHT New! What a scam. The unit itself is good and works well. Best Buy sucks though. What a joke.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the LG washtower. East to operate. Clothes come out clean and fresh. My king size quilt fit in the washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned this machine for a little over one month and absolutely love it! Washer and dryer work very well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my LG Tower!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we purchased the LG Wash Tower!! Very efficient settings, the washer & dryer communicate load details to one another, small footprint, very quiet, and I can reach all the controls!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Real Remote Start, but Beautiful Wash Tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this wash tower! It is quiet and has a beautiful design. The only negative it that you cannot remote start it unless the feature is activated on the washer each time which defeats the purpose. I guess the feature is only beneficial for running the extra wash cycle settings that you can only get from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and form factor. Super quiet too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this unit. Haven't had any issues. I love that it's full size and stackable. I love the color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far happy to have this, very sleek design and wellfuncting!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer/Dryer! It’s easy to use and it has so many features, I’m still learning them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I had to have a stacked unit for a kitchen inside my condo, this was perfect. No agitator - easy to use middle control (no reaching to the top on a stacked unit) - good looking so no door or curtain needed to hide it. The only thing I hate is not as many wash options using the control panel - they want you to use the app, which is not great for older folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this stacked washer and dryer. The capacity is much larger than our old one. So many options for the settings. The dryer also dries very fast. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set! They look great, much quieter than my old set, and just seems really quality. I love that all the controls are right in the middle. Makes everything much easier.

    I would recommend this to a friend