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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,747 reviews
  • Rated 5 out of 5 stars

    LG washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service by Best Buy employees and I loved my new washer& dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer. The stackable design fits nicely in my laundry room and it’s full capacity is wonderful. Does a great job on my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was somewhat hesitant about ordering this appliance. However, with Best Buy's reputation and the additional support items I could purchase, I took a leap of faith. I replaced a washing machine and regular dryer which were stacked and made it nearly impossible for me to reach/read the controls on the top. So far I am pleased with the WashTower, Controls for both appliances are in the middle band. Water temps, soil level, type of items being washed and spin cycles, are easy to control and it has auto controls for convenience. I particularly love the extra rinse cycle. So far so good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG 4.5 Cu HE Smart Front load W/D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice LG laundry. Fits in space. Modern washer and dryer. Great looking in color and style.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my unit three weeks. Loved everything about it until today. Washing tub bushing exploded and distributed themselves all over a load of laundry. LG repair appointment is a week out. Things happen so I'm not faulting a failure and repair. What struck me as odd is LG stating "a factory rep, in an LG marked van, in an LG uniform, not a local repair facility" will be arriving. Leads me to believe they're aware of a problem already, or are sending an factory investigator. Odd, either way.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The perfect washer/dryer tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine / dryer combo! For the most part pretty quiet. There are dime Moises that come from the washing machine that are a little concerning but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best laundry machines, I recommend this machines

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fits in our small space!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits in our small laundry closet in our condo. It’s nice and quiet. We had a little trouble because the delivery guys switched the hot and cold water inlets, but once we figured that out it was a pretty easy fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the combo. Easy to use. I love the touch panel as well. The quality of clothes being cleaner and the dryer dries the clothes faster than my old dryer. I love the color and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gorgeous & Efficient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love her! This has been the most amazing washer and dryer I have ever had. Not only is the machine gorgeous but it is fast and efficient. I wash lots of laundry and this machine cuts down on the time and makes it fun!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and really quiet.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a really good price. Super quiet and easy to use. Have had this product for over a year and it works like it's new.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love my LG Thin Q stack washer and dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Thin Q set!! It is so quiet and the options are amazing. I'm able to wash and dry all my California king bedding which my old set was too small to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact design and I love the color. The washer saves so much water as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine!! Does a great job for what o need it to do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine. Cleans and dries perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great love it and it also washes my clothes good with a fast dry

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed something that would fit in a small area and this fit perfectly. The controls are perfect being in the center rather than having to reach to the top for the dryer controls. It works great and looks great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the WashTower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washtower! I love the control panel and all of the additional wash dry settings on the app. It gets my clothes cleaner than my previous washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had our LG washer/dryer for about a week now. I’m still getting used to the dryer functions out clothes have came out damp a few times. I like it overall. It is a little expensive compared to getting stackables, but this unit is shorter which is what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chic Red

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It's such a chic red. Quiet and efficiently quick. Was always holding off for the right time and price. You will not be disappointed!

    I would recommend this to a friend