Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,747 reviews
  • Rated 4 out of 5 stars

    Good but why not supply all the parts?!?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash tower. My only complaint, and I can’t figure out why they don’t include it, is that the steam kit has to be purchased separately!! When I checked out I selected every option available to complete my purchase and the steam kit was not even offered separately... I assumed it came with the unit only to find out that now I have to go buy it at Best Buy and figure out how to install it myself. The geek squad would’ve installed it for me if I had purchased it in advance, which I certainly would have if I had only known they were advertising a feature that they were not supplying! Not good LG, not for a $2000 washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older LG that we were very happy with. But this set has blown our socks off! Whites are whiter using the same detergent. It dries faster, too! Just can’t say how pleased we are!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ePerez

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer & dryer. Very easy to use and energy saving

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente machine i love it nice customer service i highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laundry tower

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful unit. I am not the one using it (my tenant) and i believe she is 150% satisfied. Let's hooe it lasts over 3.5 years...

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you so much for taking the time to leave us this amazing review. Our staff will be delighted to read what you have written. We look forward ti serve you again. ^Cris LG

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Amazing washer and dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing, works great and looks beautiful. I love the stackable feature, it fits so well in my space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer Is fast and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry essentials for a small place

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laundry team ! Excellent machines and the installation service did a good job

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving this wash tower!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wash tower is much more convenient than my old side-by-side set we had previously. It is also a lot quieter and it does a wonderful job washing and drying the laundry. I have no complaints about this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG 4 me!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, and powerful system. We are very impressed!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Camper!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG wash tower. The 2 man team that installed my unit were absolutely amazing! GREAT JOB! COULD NOT BE HAPPIER!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!! Very simple to use and makes thing dry and very clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer/dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to operate. Easy to use and cuts washing and drying time in half.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet machines, easy to use. Nice that the dryer automatically sets in response to the washer settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG ThinQ Washer and Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that brought the washer and dryer were great! they explained how to operate both washer and dryer.I haven't used the appliance that much but so far all is good!

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit fits in tight spaces, the wash and dry “talk” to each other - meaning if I do a delicate wash, the dryer knows and sets to delicate!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Tower utilizes vertical space . Thank you LG

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased LG tower and I am loving it. I have a small laundry and this unit gives the extra space I need. It works great !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Space Saving!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to these as they are smaller than the side-by-side...but love the space they give me in my small laundry room... They are lovely to look at and are easy to use as the "buttons" are in the middle for both units....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kipdod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very pleased with washer and dryer. Works great for a laundry because it gives us more space. We feel LG is a good brand.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 3 out of 5 stars

    Semi good set

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG is a sleek and compact all-in-one washer dryer combo that is perfect for small spaces. However, the dryer function does not dry clothes as effectively as I would like. Overall, this unit is a good option for those who prioritize space-saving features but may need to supplement the drying process with additional methods.

    No, I would not recommend this to a friend